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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,240 Reviews

5,240 Reviews of Klaben Ford Lincoln - Service Center

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September 07, 2016

Tops for Service Brought in my vehicle for service and it was quickly and competently handled by Kim Wolfram and the service staff. I highly recommend Klaben Ford. A More

by DBT183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Getting it done! I had to bring my escape in because the check engine light came on. this was during the work week and my hours are not easily rescheduled. After tal More

by TECELADRNKR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Easy to drop off and get repaired I lease a car because I have little time to schedule service and repairs. My one year old car needed a new clutch and they diagnosed and completed th More

by ZENOANDREA
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Dyer
September 06, 2016

We only came in to get information about leasing My daughter and I came into the dealership to ask questions and find out information about leasing a vehicle as we have never done that and had some r More

by SMARKULIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stephens, Nick Brandt, Kim Devlin
September 06, 2016

Excellent Experience The team at Klaben Service Center are professional and courteous. They make me feel that I am valued and the attention is appreciated. I have continu More

by jg.sargeant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
September 04, 2016

Quick in and out! I arrived at 7:01 am. For a quick tire rotation, as my tires were purchased there. I did ask the gentleman at the desk if they would check a sound in More

by bbvasbind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, I was at the quick Lane facility.
September 02, 2016

always attentive ,outstanding !!! no explanation needed,!!!see above,refer to survey answers-would not change service centers unless an emergency occurred and unable to travel to this More

by SKBRIGHTMEADOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason DeMarco
September 01, 2016

Klaben Service ... more great service! Soon after buying our last new car, we had an unfortunate minor accident that required some body and technical work. Our insurance company sent us to More

by Trom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny King, Steve Workman
September 01, 2016

Klaben Ford Has Done it Again Well... Klaben automotives has pulled it off again. They are prompt courteous, budget minded and excellent in diagnostics/repair of my car. Will keep More

by BALANCY62575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Czubaj
September 01, 2016

Respended quickly to the issue. I received a call back about the issue and it was taken care of the next day. They made me fill like a valuable customer. More

by rmsruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco, Tim Casto
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