5,240 Reviews of Klaben Ford Lincoln - Service Center
Tops for Service Brought in my vehicle for service and it was quickly and competently handled by Kim Wolfram and the service staff. I highly recommend Klaben Ford. A Brought in my vehicle for service and it was quickly and competently handled by Kim Wolfram and the service staff. I highly recommend Klaben Ford. A+ More
Getting it done! I had to bring my escape in because the check engine light came on. this was during the work week and my hours are not easily rescheduled. After tal I had to bring my escape in because the check engine light came on. this was during the work week and my hours are not easily rescheduled. After talking with my service advisor Kim, she suggested dropping my car off after work that day and they will take a look at it first thing next morning and call me at work afterwards. I had to use my wife's car for a day, but Kim called the next morning as she said she would and hit me up with great news that they had the part in shop that needed to be replaced and it was still covered under warranty...great news to my wallet. I just wanted to thank Kim for the speedy service needed! More
Easy to drop off and get repaired I lease a car because I have little time to schedule service and repairs. My one year old car needed a new clutch and they diagnosed and completed th I lease a car because I have little time to schedule service and repairs. My one year old car needed a new clutch and they diagnosed and completed the service quickly while lending me an inexpensive loaner. More
We only came in to get information about leasing My daughter and I came into the dealership to ask questions and find out information about leasing a vehicle as we have never done that and had some r My daughter and I came into the dealership to ask questions and find out information about leasing a vehicle as we have never done that and had some reservations. After spending only a few minutes with the sales manager, Steve Stephens, we not only had all our questions answered, but also felt so much at ease that we were ready to pick our cars out. Nick Brant, the salesman we worked with showed us the Jeeps of our dreams and within an hour after arriving, we test drove and picked out the cars we wanted. I also got a great trade in price for my used car. If you need a car Klaben Chrysler/Jeep/Dodge is the place to go! Kim Devlin was also awesome, she quickly got us through our loan signings and out the door to drive away in our new cars! Thanks to everyone there who made this such a great experience :) More
Excellent Experience The team at Klaben Service Center are professional and courteous. They make me feel that I am valued and the attention is appreciated. I have continu The team at Klaben Service Center are professional and courteous. They make me feel that I am valued and the attention is appreciated. I have continued to drive 30 miles to your location for the service of my 2009 Ford Flex. More
Quick in and out! I arrived at 7:01 am. For a quick tire rotation, as my tires were purchased there. I did ask the gentleman at the desk if they would check a sound in I arrived at 7:01 am. For a quick tire rotation, as my tires were purchased there. I did ask the gentleman at the desk if they would check a sound in the rear tire area. They were quick and I was in and out! Great to know they are so courteous and helpful! More
always attentive ,outstanding !!! no explanation needed,!!!see above,refer to survey answers-would not change service centers unless an emergency occurred and unable to travel to this no explanation needed,!!!see above,refer to survey answers-would not change service centers unless an emergency occurred and unable to travel to this service center due to car inoperative to drive the distance, and towing beyond miles allowed. More
Klaben Service ... more great service! Soon after buying our last new car, we had an unfortunate minor accident that required some body and technical work. Our insurance company sent us to Soon after buying our last new car, we had an unfortunate minor accident that required some body and technical work. Our insurance company sent us to another auto body shop where the service was far less competent and our estimate was outrageous. With this, I called Kenny King, our Klaben Sales Manager and he said, "we'll tow it here and handle it for you". The excellent Auto Body Shop Team is led by Steve Workman and Artie Gissinger. The service was exceptional and the estimate was far lower than the original auto body shop. The insurance company loved it too. Simply, this is yet another department of excellence within the Klaben Auto Family. Obviously, we'll be back again, and again, and again. The Trom Family More
Klaben Ford Has Done it Again Well... Klaben automotives has pulled it off again. They are prompt courteous, budget minded and excellent in diagnostics/repair of my car. Will keep Well... Klaben automotives has pulled it off again. They are prompt courteous, budget minded and excellent in diagnostics/repair of my car. Will keep referring people to you and will keep coming back for more! More
Respended quickly to the issue. I received a call back about the issue and it was taken care of the next day. They made me fill like a valuable customer. I received a call back about the issue and it was taken care of the next day. They made me fill like a valuable customer. More