Klaben Ford Lincoln - Service Center

First service on new car. Easy, friendly, professional. Not a long wait, offer of a free loaner if I wanted, fresh coffee, great donuts, free wi-fi. What's not to like? Easy, friendly, professional. Not a long wait, offer of a free loaner if I wanted, fresh coffee, great donuts, free wi-fi. What's not to like? More

Repair Process The advisor clearly explained the process of determining the repairs needed, and cost I could expect to pay and after diagnosing the concerns he infor The advisor clearly explained the process of determining the repairs needed, and cost I could expect to pay and after diagnosing the concerns he informed me of the action being taken and made sure I was comfortable with everything. , More

Fantastic Service Our service advisor Kim is outstanding!! We wouldn't take our vehicles anywhere else! We also buy all our tires here since we good price, great servic Our service advisor Kim is outstanding!! We wouldn't take our vehicles anywhere else! We also buy all our tires here since we good price, great service and free rotations. More

Great Experience-- Easy and Quick Best dealer experience I've had to date. Dealer was upfront about pricing, called to confirm the repairs in a quick and timely manner. I will defi Best dealer experience I've had to date. Dealer was upfront about pricing, called to confirm the repairs in a quick and timely manner. I will definitely return to Klaben for future service. More

Incredible staff!!!! Incredible service department with employees that go above and beyond! Fast and friendly! Always a very clean and professional environment! Highly rec Incredible service department with employees that go above and beyond! Fast and friendly! Always a very clean and professional environment! Highly recommended for any kind of service you may need!! More

Quick and friendly As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable to As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable too. Great price with all the discounts available too. More

Service work Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off are on our way to work in less then 10 minutes More

Excellent The people I work with at Klaben are very professional and great to work with. And all the Machanics that work on my trucks are very professional and The people I work with at Klaben are very professional and great to work with. And all the Machanics that work on my trucks are very professional and very knolageable. Thanks More

Great service They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. More

Excellent, over-and-above service! Had purchased a used 2005 Toyota Camry from Klaben Ford/Lincoln in Kent. Time came for an oil change and was planning a trip to Florida. As a serious Had purchased a used 2005 Toyota Camry from Klaben Ford/Lincoln in Kent. Time came for an oil change and was planning a trip to Florida. As a serious procrastinator, I waited until the week before the trip to schedule maintenance. Kim at Klaben service said they were booked up til the following week. Told her about my trip and she got me scheduled for 2 days later. Took car in for scheduled maintenance and a leaky water pump was discovered so I had to leave the car, as they didn't have the part on hand. Kim handled the entire situation, called me to keep me updated. Extremely nice and pleasant lady! My car was fixed the next day and ready for my trip to Florida. I feel Klaben's service center went over and above to get me scheduled last minute, totally keeping my needs in mind with my upcoming trip, and did a thorough job of checking out my car and found the mechanical defect (there were no symptoms of the leak). I honestly can say I have never been treated so kindly by a service center, especially one who does such high volume. I had considered taking my Toyota only to a Toyota dealer for maintenance, but I am glad I went to Klaben Ford service and will continue to use their service to maintain my car. A special Thank You to Kim for an excellent experience! More