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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,299 Reviews

5,299 Reviews of Klaben Ford Lincoln - Service Center

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October 05, 2018

Repair of Body Rust on Ford Taurus We were very impressed with the work performed by Klaben Auto Stores Body Shop. We plan keeping our Ford Taurus for a few more years and the work per More

by PAINTERS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman, Nick Johnson
October 05, 2018

Swift, friendly, and helpful service The folks at Klaben Ford Lincoln were able to get me an appointment set up (for a transmission issue) in short order (much sooner than another place I More

by davideaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
October 05, 2018

Service of vehicle. My power steering went out. The service, especially through Carli, was exceptional. She continued to provide updates throughout the time my car was More

by tursetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carli Ramage
October 05, 2018

MKC Maintenance The Klaben Team makes taking care of my MKC seamless - low cost and I am confident my car is road ready - regardless of the adventures ahead! I depen More

by Sanibelstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2018

Amazing Service Department for Klaben Ford Lincoln I love taking my car in for service.. "Johnny on the spot", service.. they have true professional employees that have great communication skills, prob More

by salhanysold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2018

The way it should be done. The service center is very clean and set up for comfort to just enjoy your time or get some personal work done. Refreshments are great. More

by MaryJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
October 03, 2018

Service I have been a loyal customer with Klaben Ford since the early 1990's and service is one of the reasons. My service is always excellent. Keep up the go More

by DGHENDERSHOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sott
October 03, 2018

Airbag light on intermittently 2015 Explorer My airbag light was coming on intermittently. The tech found the problem and fixed it. The work was covered under warranty. I got good communication More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
October 03, 2018

Wonderful as always Klaben has been serving my cars (2) for many years and the service has always been wonderful. The courteous staff makes sure I understand what is happ More

by Miss Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sott
October 02, 2018

Air bag recall The service we received for an air bag recall was great. The rental vehicle was arranged for us and the process was seamless. We used the after hour More

by BCSTIN721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
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