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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,299 Reviews

5,299 Reviews of Klaben Ford Lincoln - Service Center

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December 12, 2022

Quick clean nice guy (tyler). Called when ready. Looked like a nice waiting room. Recall part so i am not sure if they are pricey More

by cheech1425
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
December 12, 2022

Artie Gissinger is a tremendous asset to your company. We were very happy he was still at this location and that we go to work with him again. He is very knowledgeable and very professional!! More

by rickm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : body shop customer
December 12, 2022

Easy to schedule and complete recall repair. All staff members were friendly and helpful. Process was efficient with comfortable waiting area. More

by armentrouts84
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
December 12, 2022

The staff at this particular location was very nice and helpful. Would definitely go back again. More

by LAUREN_SENDEROFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
December 09, 2022

Had some tire trouble. Purchased 4 new tires in may. Took a trip to Florida in my f250, on our way back noticed shimmy while driving on the freeway. Called Michael Brandvol More

by firegav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Chapman , Tyler Schultz
December 08, 2022

Always great experience while dealing with them, done on time and never a problem with work that is done More

by ronaldguy1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Exceptional customer service. Treat you like family and service department is efficient and does a great job More

by MARYG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Great customer service. Explained everything that needed done, very helpful and informative . Will definitely go back. More

by adinovi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
December 06, 2022

Excellent job. They picked up my car and provided a loaner. They were done in a very quick time and dropped off my car. More

by dbaumgardn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Kim Wolfram always makes our service pleasant. . Our hats off to her and everyone else. More

by Ns
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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