Klaben Ford Lincoln - Service Center

Purchased vehicle from this dealership and had 90% service performed there. Personnel that I have been in contact with have been polite and courteous. (However) the personnel that you don’t see, (the service performed there. Personnel that I have been in contact with have been polite and courteous. (However) the personnel that you don’t see, (the ones performing the services) are the ones I can’t give high ratings to. I am an “old school “ individual, with some mechanical experience and some of the quality control mistakes that I have experienced, are not up to par with the representation of a top notch automotive dealership. True, management has compensated me for my concerns. However the lack of quality control, in my opinion, of the mechanics needs to be addressed and management has not convinced me otherwise. More

Tyler is always so friendly and helpful. He takes you through the whole process and doesn't try and sell you things you may not need, or figures out when you may need it to work around your He takes you through the whole process and doesn't try and sell you things you may not need, or figures out when you may need it to work around your schedule and finances. Was able to get me in and out quicker than expected. Clean waiting area. More

I’ve purchased 2 vehicles from klaben it’s no hassle easy and most importantly stress free also customer service is excellent ! and most importantly stress free also customer service is excellent ! More

Kim Wolfram was very courteous and helpful. Her knowledge about my Ford edge was exceptional and gave me a very high level of confidence. Her knowledge about my Ford edge was exceptional and gave me a very high level of confidence. More

Qualified, efficient, and customer-oriented. What more could you possibly ask for? I will only use this shop for my car’s emergency needs! What more could you possibly ask for? I will only use this shop for my car’s emergency needs! More

As always klaben ford does a terrific job. We trust everything They do. They take such good care of us. We trust everything They do. They take such good care of us. More

I have purchased two trucks from Klaben over the past seven years and they have always treated me as a valued client. After my first truck purchase, Mike Brandvold was assigned to me as my tech rep. I seven years and they have always treated me as a valued client. After my first truck purchase, Mike Brandvold was assigned to me as my tech rep. I have written many reviews in the past for Mike because of his friendliness, knowledge, and the fact that he won’t give up until an issue is remedied. My recent visit was no exception as I kept experiencing a vibration from the front end and it was difficult to pin down. Happy to say that Mike and his troubleshooting team took the extra time and chased down the problem and now my truck feels good as new! Special shout out to Steve Sigmund who helped chase down this problem! Others might have given up but not Mike. He is the main reason I continue to be a Klaben customer! Nice work Mike! More

The dealership is great but why have me come in for the recall when they did not have all the parts. recall when they did not have all the parts. More

When I drove in they took care of my car right away. Looked over the car and checked everything out. Looked over the car and checked everything out. More

Awesome service, awesome dealership. Wonderful people to work with. Very friendly, professional, knowledgeable service team. Wonderful people to work with. Very friendly, professional, knowledgeable service team. More