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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,041 Reviews

1,041 Reviews of Klaben Ford Lincoln of Warren - Service Center

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January 22, 2024

Excellent service tech. Efficient . Good customer service. Used these folks for a long time. Thanks More

by MOZARTGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Always fast friendly and curdious service going above and beyond to provide excellent repairs and pleasurable experience More

by LGRT02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Quick and professional like usual. Everyone was super nice and I’ll be back as usual More

by amlewis121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

The employees have always been courteous, helpful and professional. I have always been pleased with the service I've received. More

by msmck713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M. Jason Craft
December 11, 2023

The staff was very friendly and accommodating. When I picked up my vehicle I had a slight issue, and they were courteous and quickly fixed the issue. More

by D.grant99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

always friendly and very helpful. explain what is wrong and let me knkw how it can be fixed. More

by KLAMONT1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Munno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M. Jason Craft
December 06, 2023

Reliable, Caring, Dedicated & Personable staff. Never lost patience with me when I called frequently (waiting on a part). Very satisfied with the job well-done. Staff provided GREAT customer servic More

by msdarlene357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal AND Bill
December 04, 2023

This review is for KLABEN AUTO BODY not the dealership. Poor communication! They confused the names and numbers on the account several times. The receptionist, I can't recall her name (I believe it began w More

by jennifer.clay0
Recommend Dealer
Yes
Employees Worked With
Jeff Mundell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist at Body Shop - not nice at all
Dec 05, 2023 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to complete a review for our company. We apologize for the poor experience you have described. We take your input very seriously and have shared it with the appropriate members of our Team to illustrate where we failed and coach on how to improve. We value your input and your business. Again, we are sorry for the poor communication and rudeness you endured.

November 14, 2023

honest and friendly never had a bad experience just had tires installed good price and efficient More

by MMCGEZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

John is a great representative of your company. He’s helped me numerous times over the years and always does it with a smile. More

by michaelschranz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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