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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,001 Reviews

1,001 Reviews of Klaben Ford Lincoln of Warren - Service Center

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October 05, 2020

Focus transmission chatter problem will not be repaired because u say it is not bad enough! Was told when I bought this Focus that problem had been corrected with new model yr but last Focus did the same More

by bridgens
Recommend Dealer
No
Employees Worked With
Karl Fauvie
Oct 07, 2020 -

Klaben Ford Lincoln of Warren responded

We appreciate your feedback and your business. We apologize for your dissatisfaction with the Focus Transmission characteristics. Thank you for coming in to discuss the matter. If you would like more information on any of the other options we discussed feel free to call or visit. Michael Klaben Jr (330)369-4444

October 02, 2020

Always very pleased all the time except my last service. My new truck's first oil change left oil residue on my garage floor causing me to return to dealer to make sure there was no leak. A little better cl More

by rcchuntfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
October 01, 2020

We have always had great service. The service reps are courteous and helpful. With the COVID-19 all the employees had on their masks as well as the cUstomers that came in for service. More

by SUEBER529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
September 25, 2020

great serviice and knowledgeable people and always done time.I have had several vehicles purchased here and all service done here I have always been very satisfied with both. More

by nancy0423@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Dropped off Explorer. Had a loaner vehicle waiting. They wanted to drive it cold so kept it overnight. Explained problems and solutions. Excellent service and staff! More

by kim9373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Scott was great as always seen me sitting in my car and ran over to take care of me. It was busy that day but it took less than an hour to perform the works plus a free car wash... Excellent! More

by RICHARD_E_LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Great people and trustworthy. I always go here for Castle and personal. They treat you like you are family. They can answer questions that you may have about your vehicle. More

by MIDWEST0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Very kind people and honest and well respected I would seen people off the street to ford I appreciate the work that done one my car More

by MOTHEROF3KDS1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2020

Wonderful experience .in sales. Service.didnt take very long eather.will tell others about your dealership sales and service and how nice everyone was there. More

by lakewitch1286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
September 07, 2020

A-1 operation good people to deal with always knowable,helpful. Parts and Sales pleasure to deal work. Service department is the main reason I'm a customer. John Reiner in particular. More

by rcchuntfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, Bill Basista
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