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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,000 Reviews

1,000 Reviews of Klaben Ford Lincoln of Warren - Service Center

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November 23, 2020

I was in for service on my Fusion and the service on my Fusion was very good! Thank you for doing such a good job on my car! More

by SJMACKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

November 17, 2020

My service experience was excellent. Carl never hesitates to answer any questions I may have no matter how busy he is and always goes over and aboveboard to see my issues are addressed. Klaben Ford treats me More

by Millie/BobbiJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie
Feb 06, 2021 -

Klaben Ford Lincoln of Warren responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford of Warren for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 16, 2020

Service team does a super job and very professional. They keep you informed ,and they are very thorough. Good service team and would recommend the Klaben Lincoln,Ford dealership for business More

by RTARHEEL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 05, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

November 12, 2020

Everyone in the service department does a marvelous job. I would recommend them to my friends. Any questions I had, they were able to answer. More

by MATUMBOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 05, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

November 04, 2020

Klaben’s has the best service department with the best service technicians. I’m always able to get an appointment that fits my schedule. They always return the car clean and washed! More

by JSCOTTR9091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 05, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we're pleased to hear everything was completed to your satisfaction! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

November 04, 2020

Great service very kind and friendly and helpful glad I purchased my Vehicle from Klaben and I would recommend this dealership to all my family and friends More

by WIDEPATH6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Davies
Feb 05, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

November 03, 2020

We have been dealing with Klaben Ford for around 30 years , always friendly staff and salesperson who works to get you the best deal . Also great service !! More

by handhewnhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
October 30, 2020

Everyone is always so nice to me so thank you. I will be dealing with y'all in the future and will send more people. More

by wandadeemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
October 29, 2020

I was told over the phone when I booked my service appointment that the (recall) repair would take only 5 minutes. I was there over an hour. I would have no problem waiting that long for the service More

by Weezie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Burk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Klaben Ford Lincoln of Warren responded

Thank you for your valuable feedback. We apologize for the excessive wait time. We fully understand and agree with your comments. We review all feedback with the appropriate personnel in a continuous effort to improve. Feel free to call me personally if you have additional thoughts or would like to discuss further. Thank you. Mike Klaben Sr (330)369-4444 Ext. 112.

October 26, 2020

The first come first served policy wasn't bad considering I came early. My car was taken right in & it was done in less than one hour. More

by Ibjemch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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