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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,063 Reviews

1,063 Reviews of Klaben Ford Lincoln of Warren - Service Center

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May 03, 2021

Klaben is always helpful when ever I call to set up an appointment or have a question about a recall. The get my truck in and out quick and clean More

by SD90MAC8522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, John Renier
April 30, 2021

MY SALES PERSON (RC) IS SUCH A NICE GUY. EVEN THOUGH MY LINCOLN IS A 2019 THAT JUST TURNED 5K MILES. RICH STILL SHOWS ME HOW TO USE THE READ OUTS. THE THING IS ONE BIG COMPUTER AND I AM 93 AND ??? More

by SCUTSMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Cupp
April 27, 2021

I've purchased several vehicles from Klaben Ford and I have never had an issue with any aspect of the work force, from sales to service . . . everyone's great ! I will be making another purchase real soon More

by Sdavidruggiero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, John Renier
April 23, 2021

The Service Dept, always does a good job - I am always pleased with the job. My car was picked up on time and brought back within an hour very friendly service man. More

by NDEFABIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Renier
Apr 23, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for the positive feedback and kind comments.

Apr 24, 2021 -

NDEFABIO responded

John Renier always is friendly and does a good job. He deserves all 5's for his service. The form is confusing with the first star being a one and the last star being a 5. I clicked the wrong star thinking it was for a good job, my mistake.

April 22, 2021

Came in for the "Works". Got right in and out. Very efficient. Waiting room very comfortable. Service excellent. Service rep John was excellent as usual. More

by OBERTMCCULLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
April 22, 2021

Always have a wonderful experience at klaben Ford! Staff are friendly and seem knowledgeable! Definitely would recommend them to family and friends! Thanks for your service! More

by fattcarl66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
April 22, 2021

Great bunch of guys working in the service dept. they took car of my issuers and were very professional along with the salesman I’ve been dealing with. More

by CMICHELAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Renier
April 22, 2021

Klaben's always goes out of their way to satisfy a customer! Klaben's has the best Service department and the best technicians to fix your Ford! More

by JSCOTTR9091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, John Renier
April 19, 2021

Very easy to schedule service appointments. I always wait for my Escape and they do their best to have it ready as soon as possible. More

by Dew_it
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
April 17, 2021

Did a great job, had a rental so no inconvenience. Scott took extra steps to make my vehicle safe. Very much appreciated. Will o back for my next recall soon More

by tatumpaige77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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