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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,045 Reviews

1,045 Reviews of Klaben Ford Lincoln of Warren - Service Center

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November 10, 2022

What a great experience. John was very helpful! A man of his word. My car was serviced, washed, and return to me in a very timely manner. I couldn’t ask for anything better! More

by DCOX50210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Klaben Ford of Warren! If you're ever in need of more help, please let us know!

November 09, 2022

Always honest and straight forward with all of my repair work and concerns. I have always found it very easy to work with Jon Reiner More

by LCarr34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Urbania, Natalie Burk
Nov 15, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 09, 2022

Friendly service and sales staff. Service was performed promptly and I was notified when vehicle was done. More

by dnsandion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

November 07, 2022

Great service. They keep you informed and they are very friendly. Making a service appointment is very easy. More

by SCREWLOOSEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Klaben Ford Lincoln of Warren responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 06, 2022

Competitive tire prices, easy scheduling and quick mounting service. Shopped around for tire prices and Klaben was the best deal. I even bought the 3-yr road hazard warranty. More

by Billandsandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2022

Every experience I have had with this dealership has been perfect for many, many years. I have been buying my cars here and having all the service done here and have never had a complaint. Great people. More

by RITAW7500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 31, 2022

All the people are tremendous . Always a pleasant experience . Quality people . Couldnt have asked for anything better More

by TOMVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 03, 2022

I use this dealership for all of my service appointments, and normally they are top notch. Unfortunately, the last few times my truck has been in there it was for a noise that is reoccurring. They were unab More

by Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Burk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Klaben Ford Lincoln of Warren responded

Ward, We are sorry to hear of your dissatisfaction with your truck. We recognize it is frustrating when a vehicle will not exhibit an issue while it is in the shop. If anything new develops or the issue becomes constant, please reach out to any of our advisors. Thank you for taking the time to share your comments. We apologize for not providing a resolution.

October 02, 2022

The service department always does a great job. Thanks John you always do a wonderful job at getting my car fixed. More

by DREIN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

September 28, 2022

Customer service technician was prompt, courteous, and also washed my Ford Edge for me. My maintenance check was free as it was my first visit for this vehicle. Thank you Klaben Ford. More

by Millie/BobbiJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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