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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,045 Reviews
Call Service Center (330) 369-4444

1,045 Reviews of Klaben Ford Lincoln of Warren - Service Center

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March 08, 2023

Always very helpful and kind. The extra car wash after means alot to all your customers! Forever a Klaben fan! More

by tev711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

March 03, 2023

I was completely satisfied with how my service visit was completed , John explained everything to me and my truck is good to go. More

by holtp1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 02, 2023

No Lincoln loaner avail. Loaner car was dirty. Driver 15-20 min late. Service delayed because dealer hybrid electric charger wasn’t working which was main reason for service More

by gjfacemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to provide feedback. We apologize for the poor experience you have described. We failed to provide an acceptable level of service, no excuses. We take your feedback seriously and review your specific comments with the approprate members of our Team. We strive to provide the best customer experience, your feedback helps us focus on areas where we can improve. Again, we apologize for falling short of your expectations. We value your business and hope for the opportunity to regain your confidence in the future.

February 16, 2023

Always excellent service. Mike Urbania sets the bar high and never ceases to go above and beyond. We always get the red Carley treatment. Thanks again for an awesome purchasin More

by ROSECASAL
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

February 11, 2023

Great people! Great service! Definitely look forward to dealing with them more in the future!! More

by rdmiller2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Munno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael KLABEN Jr!!!!!
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Feb 13, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

February 10, 2023

I could have gotten tires at a cheaper price elsewhere but I trust this service center. More

by NANA1B58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2023

As usual, the service department staff was pleasant and expedient in checking in the vehicle. The work was done on a very reasonable timeframe and a status report of normal maintenance issues was provided. More

by Rwilliams92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M. Jason Craft
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Feb 03, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford of Warren. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

I am a first time customer who purchased a used Lincoln Corsair. Prompt, efficient service. Highly recommended. More

by bpetiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 27, 2023

I am very grateful for them getting me right in and fixing my Lincoln. They were very helpful with my rental. Thank you John for ting care of us! More

by NEWTONFALLSSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford of Warren! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 19, 2023

Excellent customer service, delivered on what they promised regarding ordering new car. Happy with the complete experience. More

by jrmc1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you for choosing Klaben Ford of Warren!

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