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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,043 Reviews

1,043 Reviews of Klaben Ford Lincoln of Warren - Service Center

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April 07, 2023

FAST AND EFFICIENT IN-AND-OUT ON MY LAST VISIT WITH NO APPOINTMENT. VERY GOOD EXPERIENCE OVERALL! More

by TWOOFTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Jason Craft
April 01, 2023

Service technicians are not competent. Had car there 4 times in two weeks for the same problem and it’s still not fixed! Super frustrating! More

by cestes67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Klaben Ford Lincoln of Warren responded

We sincerely apologize for the ongoing frustration in getting your vehicle issues resolved. Please be assured that our goal is to return vehicles fixed rght the first time. In your case, we failed. No excuses. We appreciate you bringing your vehicle back in so we can ultimately correct the problem. You have our commitment to make this right as timely as possible. I will keep you updated by phone. Please reach out to me if you have any questions or concerns in the interim. Thank you. John Renier, Service Advisor (330)369-4444 Extension 172

March 29, 2023

Everyone is always very professional and the wait time is very short. I always leave satisfied. More

by GREENEYES7721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Klaben Ford Lincoln of Warren responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 24, 2023

My experience with Klaben ford has been excellent. Whether I am there to lease or purchase a car or having my car serviced I am treated as family. Any questions I have are always addressed and I feel More

by Millie/BobbiJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M. Jason Craft
Mar 27, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 17, 2023

I go here because of the quality. Everything I get done on my car is done right.. The last visit, I had the Works (oil change, etc.), new wiper blades, 4 new tires and an alignment. More

by GGLASS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 15, 2023

After working with this group of professionals my first stop will be at Mike Klaben Ford. Weather it is for service or a new car for my family More

by BENRHOADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2023

The staff at this dealership were all very friendly, professional and knowledgeable about their products . More

by raystk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

March 10, 2023

Nice job, great service nice people very clean and good location. Ford is a great vehicle. More

by hooli4619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 08, 2023

Always very helpful and kind. The extra car wash after means alot to all your customers! Forever a Klaben fan! More

by tev711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Klaben Ford Lincoln of Warren responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

March 03, 2023

I was completely satisfied with how my service visit was completed , John explained everything to me and my truck is good to go. More

by holtp1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Klaben Ford Lincoln of Warren responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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