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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,062 Reviews
Call Service Center (330) 369-4444

1,062 Reviews of Klaben Ford Lincoln of Warren - Service Center

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June 10, 2023

The Sales and admin team were great to work with! Would recommend them to others. More

by gino.beato
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Esenwein
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June 08, 2023

Helpful employees. Excellent service. Quick wait for services to be completed. Good place for services to be done. More

by Valvemaker51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2023

Great customer service. We were pleased with the service that we received. Would definitely recommend. More

by tracylamb0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2023

Scott is always amazing he is always so helpful and very polite thanks so much. More

by Melinda lawler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2023

Klaben’s has the best Service Department around with the best Service Technicians! There Service Advisors always have the Customer in mind! More

by JSCOTTR9091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Renier
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May 29, 2023

Great dealership. Always there for our needs. Would recommend Klaben to all our family and friends. More

by ITALIAN394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
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May 29, 2023

It took 3 times to fix the issue but it came back again days later More

by ddonofrio
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to review our company. We apologize the issue with your vehicle has not been corrected. We recognize the rattle coming from underneath your vehicle is very frustrating and annoying. Our goal is to repair vehicles correctly on the first visit. We sincerely appreciate you taking our calls and allowing us another opportunity to address the issue and resolve it to your satisfaction. I will personally monitor the situation and follow up with you next week when the vehicle returns. In the interim, feel free to reach out to me personally if you have any questions or concerns. Mike Urbania, 330.369.4444 Extension 116.

May 23, 2023

They are always nice and polite and I enjoy going to them for all my needs More

by wandadeemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
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May 18, 2023

Had one of the best new car buying experience I’ve ever had. Worked with Gary James and he is very knowledgeable about Ford products. Highly recommend him and Klaben Motors. More

by DICKDUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
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May 12, 2023

Everyone I encountered during my visit was very friendly and helpful. Mike Urbana was awesome! Dee was very pleasant and helpful in explaining all of the paperwork for finalizing the purchase. More

by jillthomas0
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Esenwein
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