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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,027 Reviews

1,027 Reviews of Klaben Ford Lincoln of Warren - Service Center

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November 08, 2024

Your Service dept. is Outstanding. I have dealt with Scott for some time and He is an asset to your dealership. More

by joanlinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

The Sales staff were very patient with our decision process and found us a great truck at a good price! John Repula, Bo Urban and Mike Klaben did a fantastic job! More

by Erickson
Recommend Dealer
Yes
Employees Worked With
John Repula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

They fixed it their way not the right way while I waited 3 hours..it sucked More

by desarrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Klaben Ford Lincoln of Warren responded

Mr. Desarro, Thank you for taking the time to complete a review of our company. We apologize for your dissatisfaction with how the repair was completed and for the excessive wait time. We offer complimentary pick up and delivery so you can avoid the Dealership visit altogether in the future. In addition, many of today's vehicle issues can be completed by our Mobile Service Team which comes to you and completes the applicable service on your premises. Either way, our goal is to make your vehicle service as convenient as possible with the least amount of interruption to your normal routine. The repair we performed on your vehicle was done at the direction of the manufacturer and in accordance with strict warranty guidelines. Again, we apologize the repair wasn't completed the way you requested but are confident it will correct your concerns without future issue. As a locally owned, family run entity, we sincerely appreciate your business and do not take it for granted. We value your feedback and hope to continue the relationship in a positive manner moving forward.

October 31, 2024

Great service, & sales department. John and Scott in service are great ! They go the extra mile ! Dom and Michael Jr were just awesome as that helped me throughout my entire purchasing More

by MARCUS.KUBANCSEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Siefert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Very knowledgeable and helpful staff. Service was complete up to my satisfaction. Waiting room clean and comfortable. More

by EDHAZ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Very nice people in the service department. It's the only place I take my car for service. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Great service, & parts department. John in service, & Jim in parts are great !! They go the extra mile !! More

by SKIP92555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Everyone was very friendly and extremely helpful. The service we receive from the dealership keeps us coming back. More

by CAJNG4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Very good dealership to deal with. Highly recommended. Very pleased with the work done. Very professional. More

by BKLAPAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Siefert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

It was great over all. Went in for oil change/tire rotation, small leak on rear tire, and an ongoing issue with the small battery always going low on charge (causes shutdow More

by markbaranski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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