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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,315 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,315 reviews

December 14, 2020

Very happy , timely and efficient always happy with the results, the ladies where you pay are always friendly and courteous.I am always happy with the service I get More

by VAVROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

The Lincoln Aviator was in competition with several other options; Volvo, Mercedes, Audi, etc. I wanted the most tech advanced, luxurious, high performance vehicle on the market. The more I looked the more d More

by Kruse1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Valesky, Natalie Burk
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Reviews like yours provide encouraging feedback. We look forward to your next visit! Take care!

December 13, 2020

Was extremely pleased with the purchase of our 2017 ford escape. The salesman was wonderful, gave us time to think and not just jump right in to buying something. Went over all our questions and went above More

by kalacroskey55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please don't hesitate to reach out if there's anything additional we can do for you. Have a nice day!

December 11, 2020

I enjoyed the buying process no high pressure salesman - was given car to take to wife because of covid issues and spent most of the day with the vehicle to make decision to buy More

by gcr04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

I went in looking for a new used vehicle and the salesman that I dealt with was very knowledgeable,friendly, sincere,and best of all,...NOT PUSHY! He listened to what we wanted. He gave us insight which hel More

by mwbagnoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 05, 2020

The team at Klaben really went above and beyond in helping us think through selection and financing options. We felt confident that we picked the right dealership to purchase and appreciate the excell More

by Duskey37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 04, 2020

Klaben of Warren Ohio was a really great experience. My Klaben of Warren Ohio was a really great experience. My girlfriend got me pumped up about purchasing a new ride. And Bo Urban knocked it out of the p More

by PHILGASTON50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Salesman Stan was awesome, will definitely look him up again when looking for another vehicle. Scott in service is great too, taking care of a minor issue with my new suv. More

by seeland.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk, Stanley Kosinski
Feb 10, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

December 03, 2020

The man at the service desk the last couple times were not very welcoming they don’t even look at you to acknowledge you when you get there I never have a problem with any of the service done I tried one More

by PKING1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know which employee waiting on me a younger gentleman
Dec 04, 2020 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to share your experience. We sincerely apologize for failing to fulfill our mutual customer service expectations. We value all feedback and use it as a counseling tool with our team. We have already met with Al and the other service advisors regarding your experience. We appreciate your business and hope to regain your confidence in the future. Feel free to reach out to me directly if you have additional thoughts or comments. Mike Klaben Sr (330)369-4444 extension 112.

December 02, 2020

Always the only place I go. I e been dealing with Jim at Klaben for nearly 20 years. Great service all around. I’ll be back. More

by Haroldwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Valesky
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