Klaben Ford Lincoln of Warren

Our most recent visit to Klaben Ford Lincoln of Warren was for the acquisition of an extended warranty after the purchase of a used vehicle. This vehicle was the second my wife and I have purchased in th was for the acquisition of an extended warranty after the purchase of a used vehicle. This vehicle was the second my wife and I have purchased in the past couple years; the other being new. On both occasions, Gary James was our sales consultant. During the purchase of both vehicles, Gary has demonstrated that he is personable, reliable, knowledgeable and above all HONEST, which can sometimes be difficult to find in this industry. He has also provided valuable assistance with introducing the service department. He once indicated that the service department at Klaben's of Warren is better than many; they have proven to be so. The Service Department has proven efficient, responsive and capable of resolving issues the first time; and they even wash our vehicles after service visits. I would recommend this dealership and Gary James in particular to anone seeking to purchase a vehicle. More

I rated my dealing with Klaben Ford Lincoln of Warren as great because of the excellent, efficient, comfortable and pleasant experience when buying and picking up my car. Gary James did a thorough job of f great because of the excellent, efficient, comfortable and pleasant experience when buying and picking up my car. Gary James did a thorough job of following the sales opportunity and was relentless in answering questions for me and "quarterbacking" the transaction. To his credit, Gary "out hustled" the competition, would not say "no" and closed the deal to both parties satisfaction. I am pleased with the car and the deal and would recommend Klaben Ford Lincoln of Warren to another prospective car buyers. More

We have been dealing with Klaben's for many years. Mike has been our salesman for over 25 years and will continue to be. He is very considerate and spends the time with us as necessary, and above all Mike has been our salesman for over 25 years and will continue to be. He is very considerate and spends the time with us as necessary, and above all "Listen's" to what we want. We started looking at at several cars while there over a couple of days. Different models, styles, options, every time we changed our minds or direction it was no problem. He truly was there to help and not push us toward the sale. This is the reason we have been back to Klaben Ford of Warren for so many years, no pressure, friendly, considerate. We have been to other dealerships for different models, and frankly we don't like the games. We have never felt uncomfortable with Mike and the service we have received at Klaben's has been exceptional. We consider him a friend of the family and highly recommend this dealership as they have always been there for us. More

I had a very good experience at Klaben Ford recently when I leased a new Ford Escape. Rich Lee was great to work with, did a good job of finding the vehicle I wanted and was very helpful with every step of I leased a new Ford Escape. Rich Lee was great to work with, did a good job of finding the vehicle I wanted and was very helpful with every step of the process. He was very thorough in setting up the SYNC system for me and going over all the features of the vehicle. I found the whole experience to be pleasant and efficient. I would recommend Klaben Ford based on my experience. More

Gary does an excellent job at being very clear and honest about selling a vehicle. I like his no nonsense personality and I trust his input. about selling a vehicle. I like his no nonsense personality and I trust his input. More

I have been purchasing Fords from this dealership since 1987 when I purchased my first new car, a 1987 5.0 Mustang LX. My father and also my eldest son purchase there vehicles{Ford} from this dealership. 1987 when I purchased my first new car, a 1987 5.0 Mustang LX. My father and also my eldest son purchase there vehicles{Ford} from this dealership. Mike has always went out of his way to make sure that I was fully satisfied with the price and terms that he came up with. More

We were extremely impressed by the immediate attention we received by the sales people on arrival at the dealership. Mr Rich Lee devoted his time to make us comfortable and answer any questions in detail tha received by the sales people on arrival at the dealership. Mr Rich Lee devoted his time to make us comfortable and answer any questions in detail that we had about the new ford fusions a focuses. He never once acted hurried and was more than happy to bring cars into the garage for us to see. It was evening and cold out. When we decided on a 2013 focus Rich immediately went to work to present us with the best deal around. Then Rich brought Michael Klaben, owner of the dealership over to speak with us. Mr Klaben invited me to bring my one ford in to be serviced at their dealership as I was very unhappy with the dealership I had bought it from. Mr Klaben expressed that Klaben Ford has a vision and commitment to place the customer first and the dealership's long term goal is to establish long term relationships with their customers making them part of the Klaben family. This is what quality and service is all about. Thank you Mr Michael Klaben and Mr Rich Lee. Melinda and Millie Lawler More

Great friendly service, great price. Knowledgeable salesman. Financing was quick and painless. This is my fifth vehicle from Klaben and won't be my last. salesman. Financing was quick and painless. This is my fifth vehicle from Klaben and won't be my last. More

Rich Lee took good care of me while I was going tohrough the process of buying my new Ford Escape! The group at Klaben Ford pulled out all the stops to get me my vehicle and I'm very appeciative of that. I the process of buying my new Ford Escape! The group at Klaben Ford pulled out all the stops to get me my vehicle and I'm very appeciative of that. I would recommend this dealership to all my friends and family! Thanks everybody at Klaben! I just love my Escape!!! More

I had been to tons of cars lot in the last couple of weeks and my last stop was klaben auto sales where i had meet Mr. Gary James he gave me no run around didn't try to put me in something i counld not weeks and my last stop was klaben auto sales where i had meet Mr. Gary James he gave me no run around didn't try to put me in something i counld not afford listen to what i wanted Gary was very nice and help me drive off the lot with a great vehicle that I love.... I'm a single mother of 2 thats works a full time job and he got me what i wanted with payments i can afford..... BIG THANK TO MR. GRAY More