Klaben Ford Lincoln of Warren

We were extremely impressed by the immediate attention we received by the sales people on arrival at the dealership. Mr Rich Lee devoted his time to make us comfortable and answer any questions in detail tha received by the sales people on arrival at the dealership. Mr Rich Lee devoted his time to make us comfortable and answer any questions in detail that we had about the new ford fusions a focuses. He never once acted hurried and was more than happy to bring cars into the garage for us to see. It was evening and cold out. When we decided on a 2013 focus Rich immediately went to work to present us with the best deal around. Then Rich brought Michael Klaben, owner of the dealership over to speak with us. Mr Klaben invited me to bring my one ford in to be serviced at their dealership as I was very unhappy with the dealership I had bought it from. Mr Klaben expressed that Klaben Ford has a vision and commitment to place the customer first and the dealership's long term goal is to establish long term relationships with their customers making them part of the Klaben family. This is what quality and service is all about. Thank you Mr Michael Klaben and Mr Rich Lee. Melinda and Millie Lawler More

Great friendly service, great price. Knowledgeable salesman. Financing was quick and painless. This is my fifth vehicle from Klaben and won't be my last. salesman. Financing was quick and painless. This is my fifth vehicle from Klaben and won't be my last. More

Rich Lee took good care of me while I was going tohrough the process of buying my new Ford Escape! The group at Klaben Ford pulled out all the stops to get me my vehicle and I'm very appeciative of that. I the process of buying my new Ford Escape! The group at Klaben Ford pulled out all the stops to get me my vehicle and I'm very appeciative of that. I would recommend this dealership to all my friends and family! Thanks everybody at Klaben! I just love my Escape!!! More

I had been to tons of cars lot in the last couple of weeks and my last stop was klaben auto sales where i had meet Mr. Gary James he gave me no run around didn't try to put me in something i counld not weeks and my last stop was klaben auto sales where i had meet Mr. Gary James he gave me no run around didn't try to put me in something i counld not afford listen to what i wanted Gary was very nice and help me drive off the lot with a great vehicle that I love.... I'm a single mother of 2 thats works a full time job and he got me what i wanted with payments i can afford..... BIG THANK TO MR. GRAY More

We came to Klaben Ford Lincoln looking to purchase a new Ford Fusion 2013 & were greeted right away by a wonderful salesman, Gary James. Gary simply asked us what we were looking for & producted it! Withi Ford Fusion 2013 & were greeted right away by a wonderful salesman, Gary James. Gary simply asked us what we were looking for & producted it! Within an hour we had already test driven & purchased our new car! He did everything he could to make our expereince of purchasing a new car go as smooth as possible. Gary took care of basically everything for us--besides us needing to provide the usual information. Our vehicle had to be brought from another dealership, because the Fusion color we wanted was not available on the lot--but that simply took a day & before we knew it we were on our way home in our new car! Gary was also extremely helpful in assisting us with how the functions of the car worked--we still had to read the manual for some things, but Gary really made the slightly overwhelming new technology in the car seem like a piece of cake! I'd refer anyone to this dealership & its sales staff. Very pleasant to work with & very knowledgable! Thanks Gary! More

I came in looking for a newer vehicle, but didn't know what I wanted. The dealer and sales rep were very helpful and had many chooses. know what I wanted. The dealer and sales rep were very helpful and had many chooses. More

My daughter was trying to establish credit with a purchase of a vehicle. Other dealerships were giving her the run around until we came to Klaben where we found John Repula. He had listen to us and f purchase of a vehicle. Other dealerships were giving her the run around until we came to Klaben where we found John Repula. He had listen to us and found the right fit for my daughter and help us establish credit in her name. I am glad that I found the dealership. I would come back again to buy other cars in the future. I would also recommend Klaben to all of my friends and family with out hestiation.. More

Have purchased many cars, new and used, but never in my life have I had such quality customer service. Thank you, John Repula, for going the extra mile. life have I had such quality customer service. Thank you, John Repula, for going the extra mile. More