Klaben Ford Lincoln of Warren

Mike really helped me pick out a car that was best for me and within my price range! He goes above and beyond when it comes to helping the customer! When my family needs a new car, we will be going back to M and within my price range! He goes above and beyond when it comes to helping the customer! When my family needs a new car, we will be going back to Mike! More

Great salesman! We only buy cars from Mike- this is our 10th. We recommend the dealership and Mike to everyone we know who is buying a car! 10th. We recommend the dealership and Mike to everyone we know who is buying a car! More

amanda bayer was a awsome sales person she got us the price and payments we wanted and in the car we wanted i will be buying my next car from her :) price and payments we wanted and in the car we wanted i will be buying my next car from her :) More

Mike is extremely personable and easy to talk with. He works hard to get you what you want. I have gone to Mike for years and will continue to do so! works hard to get you what you want. I have gone to Mike for years and will continue to do so! More

My sales consultant, Amanda Bayer, was friendly and professional, and made sure she found the just the right vehicle for me with everything I was looking for. She took care of everything for me and ma professional, and made sure she found the just the right vehicle for me with everything I was looking for. She took care of everything for me and made it one of the most efficient car shopping experiences I have ever had. Everyone I dealt with at the dealership, from the time I walked through the door until I was on my way out the parking lot, were first rate. This is the second vehicle I have leased from Klaben Ford Lincoln of Warren, but it is definitely not my last. More

I first dealt with Klaben of Warren buying a used car last summer, I actually wanted to "down trade" , I am from Salem and have dealt with the dealerships here before and not so impressed. So I called a last summer, I actually wanted to "down trade" , I am from Salem and have dealt with the dealerships here before and not so impressed. So I called a few dealerships out of our area and some talked to me, some I left messages and they never called back. I found a vehicle on Klaben.com and called the dealership and was put with Stacey I told her what I wanted to do and she took my information and she said she would call me back within 30 minutes and she did and said they would work with me. So we headed up and started dealing,at first not so thrilled with deal, but then Mr.Klaben himself came over and we negotiated a deal I felt comfortable with. I remember thinking WOW the owner is sitting at the table talking to us. Fast forward to January, wow Ford is offering some good deals, I really like the Ford Focus, yes I know smaller but I would like something fuel efficient. Well of course I called Stacey and told her of my idea and she said well we will see what we can do. Well when she called me back, I was THRILLED, I got very good terms, with not perfect credit. So now to test drive this car, it was when it was soooo frigid out, we get there the car is in the garage so we can check it out not freezing to death, Stacey was finishing with another customer so Nick the finance guy took us on our test drive. I was sold,loved it and so the deal was put forth. I have told everybody I know about Klaben, honestly I have, we laugh and say we felt like royalty there,would you like some water, would you like a doughnut, Stacey outside in the frigid cold putting our stuff in the new car and staying after hours to make sure SYNC was set up. Another sales guy here is your insurance information. Also I had left about 20 reusable shopping bags in my previous vehicle from before and Stacey did call me but I forgot, and she comes out with them, she still had them, lol, and Mr. Klaben again coming over to us to say thank you and chat a little, very impressive!! So I guess what I am saying is even if you have less than perfect credit and not buying the most expensive car on the lot the customer service that you receive there makes you feel like you are, like they REALLY do appreciate your business. I would recommend them to anyone!! Thank you Mr. Klaben, Stacey Dennis, and Nick, I LOVE my Blue Candy Ford Focus HB I bought on January 22!!!!!!! More

This is my second purchase from Klaben Ford Lincoln of Warren. I feel like I am part of a family/bigger picture when visiting the dealership. From sales, service and supporting staff, they take pride in Warren. I feel like I am part of a family/bigger picture when visiting the dealership. From sales, service and supporting staff, they take pride in meeting the needs and expectations of the customer. When picking up my new Ford Escape, Mike took all the time I needed to understand where and how everything worked inside the vehicle. I am beyond satisfied with my experiences at the dealership. I have shared my experience with others and recommended Klaben when looking for a new or used vehicle. THANK YOU MIKE SO MUCH!!! I LOVE MY ESCAPE!! More

My family has been doing business with Mike for at least the last 15 years. The promptness of the return call from Mike was great, and we had a credit acceptace within an hour, in the car we wanted they did the last 15 years. The promptness of the return call from Mike was great, and we had a credit acceptace within an hour, in the car we wanted they didn't try to put us in a car we didn't want like other dealerships have tried. We will continue doing business with him for my personnel and business needs. Mike Urbania isn't just there to sell a car he is there to make relationships and a repeat client. More

First off, I would just like to say Thank You to Mike Urbania for his OUTSTANDING help when I was purchasing my new truck!! He was extremely prompt in getting everything done and very friendly. He made s Urbania for his OUTSTANDING help when I was purchasing my new truck!! He was extremely prompt in getting everything done and very friendly. He made sure I was comfortable with everything and never pressured me which I think is very important when purchasing a new vehicle. Klaben Ford had everything ready to go on the day I picked up the truck so all I had to do was sign the papers. Mike was extremely thorough when explaining all of the new trucks features to me and the truck was spotless!! Again, Thank You Mike and Klaben Ford of Warren, Ohio for making my truck buying experience so enjoyable. I'll definitely be back to see you!! More

She had the knowledge of the truck I was interested in and worked hard to help me get a good deal. She also stayed after hours to get the paper work completed and transferred my belongings from my car. Sh and worked hard to help me get a good deal. She also stayed after hours to get the paper work completed and transferred my belongings from my car. She explained in detail the controls and features. She was great to work with. More