Klaben Ford Lincoln of Warren

I had purchased a new car in 2009 from another Ford dealership. Everything "seemed" to be normal etc. then, because I am a young female buyer I didn't know the difference until I went into Klaben of Wa dealership. Everything "seemed" to be normal etc. then, because I am a young female buyer I didn't know the difference until I went into Klaben of Warren and met with Mike. My experience with them was awesome. He was not pushy, he was straight to the point, answered all my questions, and accommodated my Dad and I beyond belief. I was floored by the service and respect I was given. I took home by brand new 2013 Escape today, and Mike and the rest of the staff walked me through the process so that it was seamless. My car was detailed and cleaned and ready and waiting just for me when I arrived for my appointment. I had no worries that I would be taken advantage of or that something would "slip through the cracks" and I would be screwed later if you know what I mean. He even took the time out of his day to show me all the aspects of my new vehicle so that my experience with my new Escape was positive and that I could take advantage of all the options I was given. I never once felt rushed and was given my space when needed but again was there for every question no matter how small it may have been. He made every question feel relevant, as if it was the most important question of the day. Every person that has seen my car today I have told them where they need to go if they are looking! They have made a lifetime buyer out of me as long as their service and pricing is as outstanding as they were the last 2 days... and my Dad has said the same after many car purchases in his lifetime, he was impressed at how I was treated. To put my experience in fewer words, I would have never went to a dealership alone in my entire life to buy a vehicle, but I now have so much trust in Klaben, and Mike especially that I wouldn't have a second thought about going alone in the future. Although I have a feeling that I will have this Escape a long, long time! I love it!! Thank you so much for everyone's help! More

Mike was wonderful. He made sure that I know everything about my car. I left feeling like a valued customer. I'll always buy here. about my car. I left feeling like a valued customer. I'll always buy here. More

This was my second vehicle to purchase from this dealer.I was treated more than fair both vehicles i bought were used and i am pleased with both of them.When i return for service i know it will be done right was treated more than fair both vehicles i bought were used and i am pleased with both of them.When i return for service i know it will be done right the first time.So will i be back for another vehicle someday yes i will.Thanks to my Salesman Al Ciminero and Mike Klaben for making the deals possible.Thanks, George Wagner, Niles, Ohio More

My experience shopping for a car was painless, it was really a pleasure working with the great people at Klaben Ford Lincoln of Warren. I will with out a doubt buy my next car there. I have to say the bi really a pleasure working with the great people at Klaben Ford Lincoln of Warren. I will with out a doubt buy my next car there. I have to say the biggest factor for my great experience was our salesman Rich Lee , service, personable and honesty are a few of his attributes . I also had the pleasure of working with their finance dept. Nick Papantonakis. Who really made me feel comfortable with facts and figures. Thank you Klaben Ford. More

My 2012 Expedition King Ranch is my fourth purchase from this dealership. They are an example of professionalism and integrity which is so hard to find in the auto industry. Their service department is trus this dealership. They are an example of professionalism and integrity which is so hard to find in the auto industry. Their service department is trustworthy and considerate. A great service experience. More

Gary is very knowledgeable of his product. He is easy to work with, not in anyway a pushy salesman. from start to finish, the experience was good . Gary spent time with us showing us everything we needed to work with, not in anyway a pushy salesman. from start to finish, the experience was good . Gary spent time with us showing us everything we needed to know about the suv .I Would come back in a heart beat .By the way I contacted other dealerships and they did not respond like Kalben did and that is one big reason I ended up buying there because of there quick response to my buying needs.Thank You Michael Benton More

Great experience. Treated very well and trade-in was valued very fairly. I would highly recommend the dealer and Mike Urbania. I will not go elsewhere valued very fairly. I would highly recommend the dealer and Mike Urbania. I will not go elsewhere More

This dealership is simply amazing. no messing around, honest good people that really care. the owner has even called and checked to see how the car was and just to see if we were happy. A++ experience. w honest good people that really care. the owner has even called and checked to see how the car was and just to see if we were happy. A++ experience. well worth the 50 plus miles driven one way. we will defininetly be back! thanks again richard and micheal!!! More

Had a great experience going through Klaben. Was referred through a friend and even though the dealership was an hour away from where we live it was well worth the drive to deal with Mike and Rich. I will ma through a friend and even though the dealership was an hour away from where we live it was well worth the drive to deal with Mike and Rich. I will make sure I tell anyone looking for a vehicle to give them a call. Will be dealing with them again I'm sure! More

Our most recent visit to Klaben Ford Lincoln of Warren was for the acquisition of an extended warranty after the purchase of a used vehicle. This vehicle was the second my wife and I have purchased in th was for the acquisition of an extended warranty after the purchase of a used vehicle. This vehicle was the second my wife and I have purchased in the past couple years; the other being new. On both occasions, Gary James was our sales consultant. During the purchase of both vehicles, Gary has demonstrated that he is personable, reliable, knowledgeable and above all HONEST, which can sometimes be difficult to find in this industry. He has also provided valuable assistance with introducing the service department. He once indicated that the service department at Klaben's of Warren is better than many; they have proven to be so. The Service Department has proven efficient, responsive and capable of resolving issues the first time; and they even wash our vehicles after service visits. I would recommend this dealership and Gary James in particular to anone seeking to purchase a vehicle. More