Klaben Ford Lincoln of Warren

Great people , good deal Very pleased with the experience of buying from them. Fair price for my trade. Great price for my purchase. I would recommend them if you are looking Very pleased with the experience of buying from them. Fair price for my trade. Great price for my purchase. I would recommend them if you are looking to buy. More

Professional Friendly Service In a day where friendly professional service is almost non existing, I was very impressed with Klaben Ford Staff. Jim Valesky was amazing! I went i In a day where friendly professional service is almost non existing, I was very impressed with Klaben Ford Staff. Jim Valesky was amazing! I went in for a service check and left with a wonderful nearly New vehicle. Thank you Jim and staff at Klaben More

Great new car shopping experience! It's always easy and definitely rewarding to work with the Team at Klaben Ford in Warren! You always get the greatest cars and the best deals at Kl It's always easy and definitely rewarding to work with the Team at Klaben Ford in Warren! You always get the greatest cars and the best deals at Klaben Ford! More

My experience at Klaben far, far, exceeded my expectations! Full disclosure, I haven’t purchased a new vehicle in quite some time. Have been the happy owner of a MB, 320SLK (2001 w/35K miles!, my play car😍) as Full disclosure, I haven’t purchased a new vehicle in quite some time. Have been the happy owner of a MB, 320SLK (2001 w/35K miles!, my play car😍) as well as a Jeep Grand Cherokee Overland (2004) - (which I ended up trading yesterday—although --I did not have a plan going in re: this) My Jeep was a GREAT car & we went through a lot of ‘stuff’ together...all good ?? However, I knew it was time to see her go. An acquaintance from church referred me to Mike Urbania @Klaben. I knew what I liked —- a Lincoln Nautilus, (AKA WHAT I WANTED!) but didn’t really know what to expect when I made an appointment w/Mike. Turns out, he spent 4 hours with me last Thursday. He showed me, he educated me, he provided options, he listened, he questioned, and he used his experience & his obvious ability to understand ME and what I wanted. We agreed upon a deal, on the second day, as I had to sleep on it. 😴. He was very patient and I felt NO pressure whatsoever. Yesterday, on the 5th day, I drove home in a 2019 Lincoln Nautilus, Reserve, Iced Mocha! (The car does everything...practically makes the mocha for me!). I COULD NOT BE HAPPIER! The ‘delivery day’ was first class all the way...Mike invested another 3 hours with me, directing and finalizing the sale but most importantly, going through EVERY SINGLE detail and option on the car. Talk about feeling like I have my own personal Lincoln Concierge!!! He called me today just to check in...👏🏻 Mike Urbania is in ‘A class of his own’. Thank-you for reading my review, it is honest and sincere. I hope I can now be ‘your acquaintance’ to refer you to Klaben and Mike Urbania. More

PM SERVICE Had the car serviced since my daughter was taking it out of town! Nothing like peace of mind knowing the car has been looked at and serviced thorough Had the car serviced since my daughter was taking it out of town! Nothing like peace of mind knowing the car has been looked at and serviced thoroughly. Klaben's has the best service shop around! More

AWESOME!!! This is the first Ford my wife and I have released. We love the vehicle so much, we are now buying it. I grew up in a GM family. Most of them worked l This is the first Ford my wife and I have released. We love the vehicle so much, we are now buying it. I grew up in a GM family. Most of them worked locally and I believed that nothing was better, until we drove a 2017 Ford Explorer and realized what we'd been missing for years. My Explorer is superior to any GM vehicle I ever owned. Most of which I ordered new. I won't be going back to GM. I'm now Ford 4 Life.. Klaben's customer service is superior to any dealership in the area it's the little things they do that make a difference. We had to have the hood replaced due to a defect in the metal and The Body Shop not only replace the hood but detailed the car in/out. When my wife picked it up she was shocked because that has never happened to us before. We got an oil change and when they were done they washed it. Very unexpected but appreciated We've never had this level of customer service with any dealership and I've dealt with many in the area Martin Chevrolet, Greenwood Chevrolet, Wollam Chevrolet, J. D. Banks Chevrolet and Harmon Chevrolet. Always a different dealership because there's no difference between any of them the service was the same, basic. Klaben stands out from the crowd you're a step above the average dealership, thanks More

Beat my expectation on price and features! I travel for work and when I can I always get a Ford Edge as a rental. When it was time to purchase a new vehicle for my wife I wanted her to test dr I travel for work and when I can I always get a Ford Edge as a rental. When it was time to purchase a new vehicle for my wife I wanted her to test drive the Edge but I was concerned about price because I had a number in mind. Michael Jr.and Ryan were great to work with they were very knowledgeable about the Edge and worked with me on a price that we were very happy with and within our budget. In less than 45 minutes we had our Edge and we couldn't be happier! Nick P. was great to work with during the financing! This was my first experience at Klaben Ford and they created a "Raving Fan"! I will definitely be back! More

It's a great bargin I had an unpleasant vomit smell in the car I bought at this dealership and wrote a review reflecting my disappointment. Since that writing, I was co I had an unpleasant vomit smell in the car I bought at this dealership and wrote a review reflecting my disappointment. Since that writing, I was contacted both by my salesman, Mr. Potashnik, and Mr. Klaben , indicating they regretted my experience and wanted to solve the problem. Klaben Ford found a detail shop in my area of NY, and paid to have my car detailed specifically to remove this malodorous odor! It worked! Thank you for making this right, I appreciated your courtesy and honesty. You have a customer for life. More

Great experience from beginning to end. My salesman, Chuck, was great. Everyone was polite and cordial. The place was pristine. Mr. Klaben seemed like a very caring man, I was impressed that My salesman, Chuck, was great. Everyone was polite and cordial. The place was pristine. Mr. Klaben seemed like a very caring man, I was impressed that the owner was right there with the other employees. The whole experience was above and beyond. Thank you for the business, I will be back. More

Escape SE Mike Klaben got me a great deal on a 2019 Escape SE. Rich was very helpful getting us through the process as well! Very happy with my purchase. Mike Klaben got me a great deal on a 2019 Escape SE. Rich was very helpful getting us through the process as well! Very happy with my purchase. More