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Klaben Ford Lincoln of Warren
Warren, OH
3,386 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 3,386 reviews
April 05, 2024
John the service manager always take good care of me. I would recommend this service department to anyone. I would recommend this service department to anyone. More
by RoyScott1800
Verified CustomerEmployees Worked With
April 05, 2024
Great Service. Rob Seifert did an outstanding job taking care of my issues with my vehicle. Rob Seifert did an outstanding job taking care of my issues with my vehicle. More
by josephsidoti
April 02, 2024
My experience could not have been better. Buying my new vehicle from Mike and Dominic was by far the easiest vehicle purchase I have ever made. Mike and Dominic were very professional. They l Buying my new vehicle from Mike and Dominic was by far the easiest vehicle purchase I have ever made. Mike and Dominic were very professional. They listened to what I wanted in a vehicle. They showed that customer appreciation is vital to them and their dealership success. I would not hesitate to recommend them and the dealership to anyone who is interested in purchasing a vehicle and would definitely return there for my next vehicle. More
by pesmom
March 30, 2024
For 50 years I've purchased my vehicles from Klaben Ford-Lincoln, in Warren, OH. I’ve also taken my cars there for bodywork and servicing. However, in the early part of March, 2024, my Lincoln was Ford-Lincoln, in Warren, OH. I’ve also taken my cars there for bodywork and servicing. However, in the early part of March, 2024, my Lincoln was involved in a hit-and-run accident, in which damage was done to the passenger side and front fascia of my Lincoln MKS. I set an appointment with Klaben Ford-Lincoln, and Michael checked the damage done to my car. As he surveyed the damage on my Lincoln, he pointed out parts that were going to need replaced, like one of my door panels and a couple other items. When he was done, I asked him, “Would it be possible to take the door panel off to fix?”, and Michael told me “No”, it would need replaced.” Apparently, after he talked to a representative at Grange Ins. Co., he sent me my estimate by email. As I looked it over, it included almost exclusively labor charges, paint and a couple parts that were not expensive. They were looking at 57 hours of labor including painting and less than $50.00 in actual Lincoln parts. Thinking that Klaben would do what was right, I went forward with the deal. I asked Michael how many days they would take for the repair and after looking over all the work that would be required, he told me, two weeks. I dropped my Lincoln off March 18. I was called by Michael March 26, telling me my Lincoln was done. So, in actuality it only took five or six days. On Wednesday, March 27, I went to Klaben Ford-Lincoln's body shop to get my car. I would love to say that the work done was terrific, but, not surprisingly, I was looking at a wavy door panel. I guess that was the best they could hammer out the dents. I’ll just have to live with it. The best part of the deal, I still had to pay my $500 deductible. I probably could have taken my car to Joe Shmoe's Body Shop, and had the same work done for not too much more than the $500.00. So, just like everything else in the country, everything costs more, and what you get in return...well, I won't say it. I’m currently looking up Joe Shmoe’s Body Shop phone number for the next time. Maybe he sells and fixes cars too. More
by WBTAYLOR73
Employees Worked With
March 29, 2024
They have the best mechanics employed there. They do a great job and they are fast. My car never lets me down with them taking care of my cars mechanical maintenance. They do a great job and they are fast. My car never lets me down with them taking care of my cars mechanical maintenance. More
by MRM
March 28, 2024
Gave me help finding my next truck. The team was super and made me feel at home. This is the second truck I have bought here and both were easy and seamless. I have been dealing with Jo The team was super and made me feel at home. This is the second truck I have bought here and both were easy and seamless. I have been dealing with John and the shop here for the past 12 years. They are always ready to help and do so without complaint. Great experience. More
by BIFF9293
Employees Worked With
Other Employees :
Jim Mahoney
March 26, 2024
For being new, Michael did a great job as my Sales Representative would definitely recommend! Representative would definitely recommend! More
by Robert Siefert
March 24, 2024
Sales readily returned calls and no pressure to “sign” now. financial aspect was informative, efficient, and not rushed. Service department was prompt and very helpful regarding set up for remote start now. financial aspect was informative, efficient, and not rushed. Service department was prompt and very helpful regarding set up for remote start More
by BECKYCOLELLA
March 23, 2024
Mike was fantastic to work with! ! He helped me get everything I was looking for going into getting a car & he was very efficient! I will recommend anyone I know looking for a car to ! He helped me get everything I was looking for going into getting a car & he was very efficient! I will recommend anyone I know looking for a car to go see him! More
by Kylee Johnson
March 22, 2024
Mine and my husbands experience was great from the moment we walked in the door to the moment we drove the car off the lot, doing the loan application process was very quick and smooth. We were there no more we walked in the door to the moment we drove the car off the lot, doing the loan application process was very quick and smooth. We were there no more than One hour and a half More
by KATHYCLEVENGER
