Klaben Ford Lincoln of Warren

Feels like family. No pressure, knowledgeable, and helpful. Have never bought anywhere else and don't plan on it. No pressure, knowledgeable, and helpful. Have never bought anywhere else and don't plan on it. More

My family has been long time Klaben Crown Ford customers previously buying from Jim Valesky & Jerry Larabee. My wife and I haven't purchased a new car since 2015 and we began car shopping in mid May. We loo previously buying from Jim Valesky & Jerry Larabee. My wife and I haven't purchased a new car since 2015 and we began car shopping in mid May. We looked at Chevy, Kia, Nissian and more. We pulled into Klaben with low expectations after leaving a dealer down the road that was using high pressure sales tactics. Micheal was a present surprise and conducted himself both professionally & mature for his age. Klaben was offering a discount that others were not and we received what we felt was the overall best value we could receive. Ford credit was offering a low interest rate that retained our business because Chevy was at 6.75%. Overall this was a very plesant buying experience and our paperwork signing was only a 20 minute process. Very please and will continue to come back to Micheal & Klaben. He even made my wife feel very special by giving he a sticker we had liked about. Great experience! Thank you! More

They were able to do the recalls in about thirty minutes or so and he had the parts with him. or so and he had the parts with him. More

They were very helpful and the process of buying a new car went very smooth car went very smooth More

I have been dealing with Klaben Ford for well over 35 years and I have nothing bad to say about them. They have always came through for me. years and I have nothing bad to say about them. They have always came through for me. More

very nice, very helpful. very polite . Willing to work with you for the best deal 😊Will shop here again for sure.! very polite . Willing to work with you for the best deal 😊Will shop here again for sure.! More

I was able to get my Explorer serviced without an appointment and the wait was minimal! John always goes out of his way to accommodate my service needs! And it’s always returned washed and ready to appointment and the wait was minimal! John always goes out of his way to accommodate my service needs! And it’s always returned washed and ready to go! Klaben’s has the best Service Department and the best people! More

I've bought two cars from Klaben Ford 13 years apart. Both times I've fealt like I received a fair deal and was treated well at the dealership. The latest experience was with a difficult emissions Both times I've fealt like I received a fair deal and was treated well at the dealership. The latest experience was with a difficult emissions issue that took several visits to resolve. They kept after it until it was resolved. My only complaint is with how long it took to get the service scheduled. The issue was a minor one, and I hope if there is a major issue that it could be addressed faster. To be fair, in this case the car was drivable and didn't cause major issues. More

Had a problem with a purchase , they tried to correct it, but was beyond their control, and they did the right thing, and gave us a better deal on a new vehicle. Very fair and honest dealer. but was beyond their control, and they did the right thing, and gave us a better deal on a new vehicle. Very fair and honest dealer. More

Amazing customer service. They didn’t have new tires for my Mustang but they did have used ones which saved my life. I always love bringing my vehicles here. They didn’t have new tires for my Mustang but they did have used ones which saved my life. I always love bringing my vehicles here. More