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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,386 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,386 reviews

May 30, 2024

My husband and I traded both our vehicles today that we bought from Klaben and bought 2 newer vehicles. Gary James our salesman took excellent care of us. We highly recommend this dealership. They are the More

by okowacich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

very helpful and knowledgeable dealership which always does its utmost to address regularly scheduled needs with my vehicle More

by christopher.lee.marlowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Scott Burk is the greatest! Very knowledgeable with great communication! Will always return thanks to him and will always refer. More

by Tyler P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I had a spare on my front tire I ordered 2 tires and an oil change. my wait was 1 1/2 hours but when they brought my car my driver side window was cracked all thee way across and my spare was just put in m More

by TEJ2817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Renier
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Klaben Ford Lincoln of Warren responded

Hi Tamara, We sincerely apologize for the poor experience you described. We recognize the inconvenience of having to bring your vehicle back for the window repair. Per our conversation, we did not put the spare back in it's compartment because we did not want to displace your personal belongings. We would be happy to mount the spare in it's compartment, at your convenience, whenever the cargo area of your vehicle is clear. Feel free to call me directly whenever it works for you and we will mount the spare while you wait. Again, we're sorry your last visit resulted in a bad experience. Thank You. John Renier, Service Advisor (330)369-4444 Ext 172

May 22, 2024

Picked up my truck and returned it with no issues. They communicated the pickup and drop off very well. More

by MGAMBILL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Service was fast and efficient. Service tech was professional and polite. I will be coming back. More

by Ghardin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Mike Urbania was very helpful & knowledgeable! We've bought other vehicles here as well as used their service dept. Very happy with the experience. More

by TAMJ44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

My salesman was the best! He helped me through everything in a quick and easy way More

by LOLLYD64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Great people and great service keeps me coming back! I have bought or leased about a dozen cars and trucks from them over the last 35 years. More

by ARONYAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Basista
May 15, 2024

Service Center is excellent and so very knowledgeable and kind. Scott Burk takes good care of me both for oil changes and car repairs More

by douglas Dalrymple Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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