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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,378 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,378 reviews

November 11, 2024

I would recommend Chuck and Michael Jr. to everyone. they were both very good to deal with. More

by mweiss1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Best dealership. Bought every car from. KLABEN for the last 20 years. Could not ask for a better experience More

by Don140277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Your Service dept. is Outstanding. I have dealt with Scott for some time and He is an asset to your dealership. More

by joanlinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

The Sales staff were very patient with our decision process and found us a great truck at a good price! John Repula, Bo Urban and Mike Klaben did a fantastic job! More

by Erickson
Recommend Dealer
Yes
Employees Worked With
John Repula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

They fixed it their way not the right way while I waited 3 hours..it sucked More

by desarrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Klaben Ford Lincoln of Warren responded

Mr. Desarro, Thank you for taking the time to complete a review of our company. We apologize for your dissatisfaction with how the repair was completed and for the excessive wait time. We offer complimentary pick up and delivery so you can avoid the Dealership visit altogether in the future. In addition, many of today's vehicle issues can be completed by our Mobile Service Team which comes to you and completes the applicable service on your premises. Either way, our goal is to make your vehicle service as convenient as possible with the least amount of interruption to your normal routine. The repair we performed on your vehicle was done at the direction of the manufacturer and in accordance with strict warranty guidelines. Again, we apologize the repair wasn't completed the way you requested but are confident it will correct your concerns without future issue. As a locally owned, family run entity, we sincerely appreciate your business and do not take it for granted. We value your feedback and hope to continue the relationship in a positive manner moving forward.

November 02, 2024

Chuck, Mike and Nick went above and beyond helping me purchase the exact vehicle I wanted. They extended their kindness in bringing the vehicle to their dealership. They also extended so much help in the More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Excellent service. Very accommodating for fitting a vehicle that suits the company needs. Second car bought and will continue to support them More

by MICHAELPOLLARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Dominic cook was very polite and respectful in helping us find the Lincoln we wanted. More

by Tkmoody99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Chuck,Heather, and Mike in finance were all extremely helpful and very nice. Chuck spent a lot of his time with us and was very personable and made the whole experience easy!!! More

by Patti7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
October 31, 2024

Great service, & sales department. John and Scott in service are great ! They go the extra mile ! Dom and Michael Jr were just awesome as that helped me throughout my entire purchasing More

by MARCUS.KUBANCSEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Siefert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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