Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln of Warren
Warren, OH
3,441 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,441 reviews
March 11, 2025
Good service. Wait was long , however service manager made it right. Quality was good and service staff is great Wait was long , however service manager made it right. Quality was good and service staff is great More
by FDIMOS
Verified CustomerEmployees Worked With
March 08, 2025
Mike Urbania, is the very best salesman and most important to me, a good friend! I thank everyone at Klaben Ford, for spoiling me!!! I also thank the entire Service Department for doing what they important to me, a good friend! I thank everyone at Klaben Ford, for spoiling me!!! I also thank the entire Service Department for doing what they do! Klaben Ford is the very best!!! More
by GSSAM17
Employees Worked With
March 04, 2025
Worst service I have ever had. The initial problems was missed diagnosed costing 1500. Came back because problem continued for and additional 800. Then problem continue costing 350 The initial problems was missed diagnosed costing 1500. Came back because problem continued for and additional 800. Then problem continue costing 3500. Nothing but a xxxx show!!!!! I will never return to Klaben again. And I will never purchase another Ford. Klaben sucks!!!! More
by dalew1153
March 01, 2025
Quickest Oil change Ever Went in on a Tuesday morning without an appointment and was treated great. Check in was quick... I had a cup of coffee was getting myself settled for a long wait when I was told without an appointment and was treated great. Check in was quick... I had a cup of coffee was getting myself settled for a long wait when I was told my car was finished... More
by RICHARD_E_LEE
Employees Worked With
February 28, 2025
Best place to get a vehicle, awesome sales team especially Mike Urbiana, he can get alot done quick especially Mike Urbiana, he can get alot done quick More
by tflanigan
February 27, 2025
Great service and really clean atmosphere. Knowledgeable staff were great!! Wonderful personnel were very courteous. Knowledgeable staff were great!! Wonderful personnel were very courteous. More
by miked4140
Employees Worked With
February 20, 2025
Friendly and very accommodating to get me the deal with trade I was looking for! trade I was looking for! More
by PDELBANE
February 20, 2025
Great service we called for oil change and go us in same day and washed my car ! day and washed my car ! More
by dqsweetpea
Employees Worked With
February 20, 2025
This dealership has proven to be untrustworthy. My vehicle has been to this dealership multiple times, but this last experience was particularly troubling. I dropped my vehicle off on December 18th My vehicle has been to this dealership multiple times, but this last experience was particularly troubling. I dropped my vehicle off on December 18th, and it wasn’t ready until February 13th. When I finally picked it up, I immediately had to return it due to a strange sound coming from the rear. After all of this, the dealership kept my car again until February 17th. However, just down the street, I broke down in -2 degree weather with my children because the dealership had failed to properly connect the starter. I had to have my car towed, leaving my children and me stranded until help could arrive to take us back to the dealership. This could have been easily avoided if the service department at Ford had done their job properly. I am extremely disappointed in the lack of care and service, especially as a loyal customer for many years. More
by Dezmondkelson2001
Employees Worked With
February 20, 2025
Michael was accessible and very knowledgeable. Pappy was efficient and again very knowledgeable and friendly while finalizing the deal. Pappy was efficient and again very knowledgeable and friendly while finalizing the deal. More
by kaydetsmom
Employees Worked With
