Klaben Ford Lincoln

Echo sport Terry B is a great salesman. This is our ninth vehicle with him. Always pleasant and professional. I like the car but am a little disappointed in the Terry B is a great salesman. This is our ninth vehicle with him. Always pleasant and professional. I like the car but am a little disappointed in the ride. Around the neighborhood was nice on the highway it rides a little rough. Not as smooth as I thought. I have to get over 40 before it doesn’t feel like it needs to shift. On the highway there is a lot of road noise. I hate the auto ignition button. Very annoying. More

Knowledgable Staff Matt Garred made our daughter's first car buying experience a good one. She got a great deal and is really happy. Car buying can be stressful and over Matt Garred made our daughter's first car buying experience a good one. She got a great deal and is really happy. Car buying can be stressful and overwhelming and Matt never let that be a factor. Thank you!! More

2016 Lincoln MKX Warranty repairs. Klaben Ford did a wonderful job handling a warranty repair on our vehicle. The staff were very professional and courteous. They addressed all my conce Klaben Ford did a wonderful job handling a warranty repair on our vehicle. The staff were very professional and courteous. They addressed all my concerns and questions. We received a detailed report for said service. Mario even made sure our loaner car was warmed up and seat heaters on. Truly a greater level of service than other dealers that we have experience with. Thanks again. More

Well placed and workers satisfied all my needs I gave this rating because I thought that this place was well put together and the employee Matt gave me all the information I needed and worked with I gave this rating because I thought that this place was well put together and the employee Matt gave me all the information I needed and worked with me needs More

Simple and easy Mike Cooney made my car buying experience very easy. He called to let me know that December was a good time to get a deal. I told Mike what model Mike Cooney made my car buying experience very easy. He called to let me know that December was a good time to get a deal. I told Mike what model of car I wanted and that is what I got. Mike was a great salesman. More

Exceptional customer service When we went to turn in our lease we were in fear that there were no cars in our price range. The dealership asked us to give them a chance to find s When we went to turn in our lease we were in fear that there were no cars in our price range. The dealership asked us to give them a chance to find something that might work for us. We were pleased and surprised that the same model car we had been driving was brought forth and within an hr we were signing on a new lease. I bought my 1st car at Klaben over 35 yrs ago and thanks to Tyler and Klaben staff we have another Ford. More

VINTAGE HEADLIGHT ASSEMBLY My 2008 Ford Escape needed a complete headlight assembly replaced. Luckily the Customer Service Specialist was able to locate this assembly at another My 2008 Ford Escape needed a complete headlight assembly replaced. Luckily the Customer Service Specialist was able to locate this assembly at another dealer called me back and I was able to get the repair done that very same day. I was so happy....I heartily recommend Klaben Ford ! More

Branden Johnson By far the best experience I’ve ever had buying a car! And fast! Worked with me on payment and options! Branden took excellent care of me and didn’t s By far the best experience I’ve ever had buying a car! And fast! Worked with me on payment and options! Branden took excellent care of me and didn’t stop until I was satisfied with my purchase and payment! Will always re lease through ford and this dealership! More

Excellent service Klaben Ford service is always really great. Reasonable time it took to fix my car, fair prices, and excellent customer service. Kim Wolfram is so kn Klaben Ford service is always really great. Reasonable time it took to fix my car, fair prices, and excellent customer service. Kim Wolfram is so knowledgeable, explains everything very well and has been a great person to work with all these years. More

Great price, Great experience I drove over 45 minutes to view a 2017 Ford Fusion Titanium at Klaben Ford. The car was in excellent condition and the salesman, Tim Sterling, is an a I drove over 45 minutes to view a 2017 Ford Fusion Titanium at Klaben Ford. The car was in excellent condition and the salesman, Tim Sterling, is an awesome, informative, friendly and non-pressure salesman. After test driving the car, I was very much interested in the car. Once Tim informed of the benefits of the Ford CPO program and the 2.9% financing, I was sold. Although the car had been priced higher, I was able to purchase the vehicle at a price (4th reduction in price) that I felt was a very good deal for the features and additional technology packages included in the vehicle. The price was so good, I didn't feel the need to negotiate the final asking price. Tim showed me the additional services, repairs and new items placed on the car to meet Ford's strict CPO program guidelines, a $1,600 value if I were to have had the work done. Tim followed up with a text a week later to ensure all was well and to see if I had any questions. I have saved that text and I am fairly confident if I texted him a question, he would kind enough to respond. Kristine Klaben handled the finance paperwork in a friendly and efficient manner. All total, I think it took me 2.5 hours to drive away with my new looking 2017 used car. I would definitely buy another car at Klaben Ford and when I buy my next car, I will definitely look at their inventory first. More