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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

December 21, 2020

Fantastic person, very informative on exactly was going to happen and when truck would be complete. Truck was washed and ready on time. Thank you More

by Kvanderpoolip@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 20, 2020

Klaben's service department is second to none because of it's people, both front of, and back of thr house. Thank you Joe for another flawless visit. More

by Darkreyule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

We are glad we could help! We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

December 20, 2020

Brandon was really friendly. And very easy to work with - especially over email & phone. The zero-pressure environment was wonderful. I'd definitely recommend working with him. More

by fatcrow
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Stahl
Feb 12, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 20, 2020

I have been going to Klaben for 30 years. I have seen the changes go from high pressure sales to simple kindness. They seem to of figured it out. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 12, 2021 -

Klaben Ford Lincoln responded

John, we appreciate your feedback of our Staff's outstanding service! If you have any further questions, please give us a call. We're always happy to help!

December 19, 2020

Found a way to squeeze me in for an oil change without an appointment. this was my first time at Quick Lane and it was a good experience. More

by drewhilyard91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson, Katy Rock
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 19, 2020

As always, Klaben is the best of the best. This is my fourth vehicle with them and I continue to travel nearly 2.5 hours for the service and expertise Klaben provides. I cannot understate how incredible More

by alongevitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers, Andy Bellian
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 19, 2020

Excellent staff. Easy to work with and were very helpful for getting me what I wanted. I was looking for a ranger and ended up leaving with one. Thank you Klaben Ford! More

by Nick53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Miller, Brandon Stahl
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 19, 2020

Had to be one of the best ( if not the best) truck buying experience I’ve ever had. It was a pleasure doing business with Chris V. More

by drgroth12
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! It is great to hear our Staff took such great care of you! We hope to see you here again!

December 19, 2020

I have dealt with Dave Mott and Klaben Ford Lincoln in my personal and professional career. Dave Mott is always very helpful and knowledgeable. I would recommend Dave Mott for all of your vehicle purchase More

by tv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott
Feb 11, 2021 -

Klaben Ford Lincoln responded

Tv, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 19, 2020

We had a very nice experience, and Matt was very helpful in going over with me all the new things I had to learn with a new car. Thank you for your service More

by whipowheel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Garred
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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