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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

February 04, 2021

Appointments are easy to make. I like the night drop off. Nice and friendly service. My car comes back sanitized and washed. Always a pleasure to deal with, More

by dawn2152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Thanks again for your business! Take care!

February 04, 2021

Service was great and Mike was able to show me how to use the remote start on my truck something the original dealer I purchased from in Kentucky never did. More

by dave.lehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Dave, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

February 04, 2021

I am very impressed and so very happy with the work that was completed on my vehicle. I am also very happy with the friendly service provided throughout the entire time that my vehicle was being repaired. More

by janniemae44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman, Nick Johnson, Brandon Brinko
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any further questions, please don't hesitate to reach out!

February 04, 2021

A great team that was very knowledgable and helpful assuring that I was able to make an informed decision. I will go to them the next time. More

by REDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

February 04, 2021

David is a wonderful salesperson. He is knowledgeable, courteous and responsive. He was able to find solutions to a couple of issues. He had my truck ready on time for delivery, paired my phone and expl More

by Phil Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Steve Opalko
Feb 13, 2021 -

Klaben Ford Lincoln responded

Phil, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!

February 03, 2021

Kim Wolfrom not only schedules me at my convenience but Kim Wolfrom not only schedules me at my convenience but she also makes sure the problem is identified, repaired properly and makes recommendations o More

by Sean Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave a review for us at Klaben Ford. We're happy we could meet your expectations! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. --Take care!

February 02, 2021

Everyone was very helpful and made buying the vehicle a good experiance. Love the truck . Matt was very helpful and I would recommend your dealership to friends More

by Amitch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you so much for your positive comments about Klaben Ford! It is great to hear Matt took such great care of you. --We hope to see you here again!

February 02, 2021

I had a great experience with Steve Workman at Klaben in Kent. He always made sure I knew the plan for my car and would call with updates. He even figured out a way to save me money which I appreciate as I More

by Anna Oleksy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, we're so happy we were able to help you out! --Thank you again for the great review!

February 02, 2021

I would like to start off with saying that Chris was amazing!!! Chris was extremely knowledgeable on the vehicles we were interested in and provided us with all of the information and documentation that More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to Chris and the team here at Klaben Ford! It is great to hear that we were able to go above and beyond your expectations and really help you out. If you have any further questions, please give us a call. We're always happy to help!

February 02, 2021

Brandon from Klaben is awesome! I really appreciate the care he took with my car and his professionalism and kindness through me! Thank you so much for everything! More

by Caseyloupuckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, it is great to hear that Brandon was able to go above and beyond your expectations and really help you out! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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