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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

February 08, 2021

He did a fabulous job on my Toyota Corolla. He was a very helpful salesman who answered all my questions thoroughly. I would recommend this body shop to everyone. More

by LaDoris Roberts-Chappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of our dealership!

February 08, 2021

Mario is the best, easy to work with and very timely on responding to my text messages. Now my Edge is not so good, too many issues that keep popping up, the repairs would have been costly if not for warra More

by john@bearingtrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Feb 13, 2021 -

Klaben Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2021

Staff is very friendly and informative of service being provided. I lease a Jeep, but prefer Klaben Ford Service Dept over Jeep/Chrysler Service Dept. More

by DEB5241952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Feb 13, 2021 -

Klaben Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2021

Mario was awesome. He was very professional, knowledgeable while being personable at the same time. I will definitely be back. My car will be needing brakes and tires. More

by t.reaoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

Feb 13, 2021 -

Klaben Ford Lincoln responded

Mike went out of way to make sure all was taken care of....

February 08, 2021

Everyone was fantastic! Tyler handled it and was very professional! It was my first experience with your service department and I have to say I was impressed. More

by jjohnston11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! We are happy Tyler was able to make your experience a positive one!

February 08, 2021

Mike was very professional and gave me all the options to have a educated decision on options need to cover needed repair. Followed thru service afterwards also. More

by charharley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction and happy Mike was able to help you out!

February 08, 2021

Very professional very nice people, had a nice conversation with the mechanic who worked on my truck oh, his name is Andrew. Overall very nice experience9 More

by djkencasper
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

February 08, 2021

Tyler was great, the car looked like new on the inside and the service is 5 star. Im glad the service matches up to Lincolns reputation More

by BEN65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

February 08, 2021

Really appreciate the fact that my vehicle was scheduled quickly and returned to me the next day. Everyone one at Klaben is so helpful and friendly. Excellent service and very clean! More

by SKGarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

February 07, 2021

Mike Cooney is the reason I chose Klaben for my F150 purchase. Did not search any other dealerships as a result of how good Mike is. He is a true pro. Christine Koaben is awesome as well. Have not r More

by Sigmundjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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