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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

February 17, 2021

This was the easiest, most efficient car buying experience I've ever had. I just wish I would have gone to Klaben first. They had the truck I wanted and beat the many other dealers on price alon More

by Jpifer300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! If you're ever in need of more help, please let us know! Have an amazing day!

February 17, 2021

Tim took his time and made sure we understood every step. I never felt pressured to make decisions. Terry and Tim helped me out when I needed it most. More

by wtroy1069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert
Feb 19, 2021 -

Klaben Ford Lincoln responded

Hello, your comments keep us motivated and working hard for all our guests! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2021

Nate bryant is probably the best car salesmem ive ever worked with. I have bought many cars in many differant states. He was honest and up front. If you want a car, he will find it for you. He would not s More

by Riperegrine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
Feb 19, 2021 -

Klaben Ford Lincoln responded

Hello, your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 16, 2021

Every time my vehicle is serviced at Klaben Ford in Kent, Ohio is an exceptional experience. From the moment you make the appointment, to dropping off the vehicle, to the service, to receiving your car back, More

by Dan Malek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Klaben Ford Lincoln responded

Dan, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 16, 2021

I have been a Klaben customer for years. Our sales person recently retired, and we met with Rob Simon. He did a really great job and I highly recommend him. More

by Debbierho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 19, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2021

I can confidently go to Klaben knowing that if my car needs work, it will be done right. I ha complete confidence in my service rep, Mike Brandvold. More

by larocco
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Klaben Ford Lincoln responded

We appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 16, 2021

Everyone was very nice and had great communication in regards to the status of my car. Cleaned the exterior and the mats inside which was very nice. They definitely went the extra mile. More

by danielle.potter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman, Brian Thompson
Feb 19, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

February 16, 2021

Brian went above and beyond to provide me excellent service. He found and issue I had will be fixed by a Ford recall. He also recommended & gave me a reasonable price on a couple of other things that More

by RPD485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
Feb 19, 2021 -

Klaben Ford Lincoln responded

Hello, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. We look forward to your next visit! Take care!

February 15, 2021

Very friendly service. Kept me abreast of the status of my vehicle. If needing future service I definitely would recommend and be back for further assistance. More

by Brandiw086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

February 15, 2021

Great service! Have been coming back to Mike and Klaben for over 20 years. Multiple members of our family get our vehicles from Mike Very personable!! More

by Donaldsager57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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