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Klaben Ford Lincoln

Kent, OH

5.0
14,137 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,137 reviews

March 11, 2021

Done when promised. Warranty item. In and out.Dropped off night before. Offered to come pick me up. Waiting room ample size, comfortable, has office with printer and computers. More

by Syd919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

David Mitchell took the time to help me explore different models & features so that I could select the right vehicle for me. Klaben had an amazing inventory! Every Klaben employee was respectful, supportive, More

by tobythompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
March 10, 2021

My car had a tire inflation problem. I had no appointment, but they worked me in and probably saved me from a road side breakdown. Thanks! More

by SHIAREMPRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Tyler is always great to work with for the servicing of my Explorer at the Klaben service center. We have taken our last 3 explorers there for all maintenance and service. More

by FBSIKONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian
March 10, 2021

Love love love Klaben. They made accommodations for me while my car was being serviced and got me on the road fast. Thank you for caring. More

by MARIALBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
March 10, 2021

Tyler was fantastic through the entire process i was kept up to speed on the status of the work throughout the entire process. I will be working with Tyler and the team at Klaben Ford for all of my service a More

by Cheryl11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

Mike is wonderful! I have went to Mike Cooney for many years. He listens and understands what you need in a vehicle. He also works hard to meet the needs of you and your family. Klaben met my price poi More

by Tiffmrkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott, Terry Colbert, Denise Miller
March 09, 2021

Drove from the east of Cleveland to have my car serviced by Klaben Ford Kent. Such a great experience! Tyler in the Service Department was exceptional to work with! He was very thorough and service could More

by Colene R.
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

Tim Sterling was very knowledgeable and very friendly with the process of leasing my car. I would highly recommend his services to anyone who is interested. More

by Tangier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

The Klaben shop did fabulous work in repairing my Land Rover, and Artie - service manager - was affable and professional. It was a wonderful experience, and I felt as if the customer was valued and respec More

by KMARTI91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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