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Klaben Ford Lincoln
Kent, OH
14,412 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,412 reviews
April 04, 2011
I was in the market for a Truck.. Bob was nice and all smiles at first. he kept beating around the bush about answering questions i had. The truck i wanted buy had a scratch on the door that was quite dee smiles at first. he kept beating around the bush about answering questions i had. The truck i wanted buy had a scratch on the door that was quite deep and said they could not fix it, and that if i bought it he would give me the name of a guy. Plus a head light was out, and he said i could get those at a store called,auto zone 5 bucks. acting like i didnt know where to get a head light. I could just tell he was not in the mood to be at work that day, and it showed. plus he kept taling on the phone to someone about a vacation plans.. So i spent my $28,500 at classic in rt 14.. they were nice and seemed to want to sell trucks.... More
by Handsome78
Employees Worked With
Bob P
August 02, 2005
This dealership sold me the worst car I've ever owned. There's a good distinction to have! And, they lied about it--they told me that the Escort was "traded in" by an owner for a new car. When I asked There's a good distinction to have! And, they lied about it--they told me that the Escort was "traded in" by an owner for a new car. When I asked his/her name, so that i could contact them in order to continue the rustproofing warranty, they told me they would do it for me, as a "service". I called back repeatedly, as Klaben never got the information. Finally, they told me they had gotten ahold of the guy but he had lost the information. Fast forward a year or so--a guy walks up to me and asked me how I liked my Escort (it was one with a distinctive package so he recognised it). He then told me he had wholesaled the car to Klaben Ford--and I later found out it was in a bad accident (pre CarFax days). So its a great dealership if you like being fed a lot of crap. And getting them to do warranty work nearly required an act of Congress. My seat broke away fromt he floor and was covered under a recall--it was very difficult to get them to fix it. The car was a total piece of junk, but we aren't rating the car, so I wont go there. More
by bunwhisperer
