Klaben Ford Lincoln

Matt Hryb is an excellent Sales and Leasing Consultant. I was very pleased with the way he handled himself. Never pushy. Very informed about the products. I will look him up when I buy my new F150 soon. was very pleased with the way he handled himself. Never pushy. Very informed about the products. I will look him up when I buy my new F150 soon. More

Kim, has very good people skills and does a good job of inter-acting with customers. She asked good questions re: the reason for the visit. She also does a good job of communicating and follow up. inter-acting with customers. She asked good questions re: the reason for the visit. She also does a good job of communicating and follow up. More

They always are professional and treat me very well. I have only been coming to Klaben for the last 18 years or so. Great job!!!! have only been coming to Klaben for the last 18 years or so. Great job!!!! More

On 9/16/2013, I went to Klaben Ford and I worked with Richard "Buddy" Moore. Buddy not only made me, my mom, and my daughter feel comfortable but helped us with the choice of the vehicle and also made su Richard "Buddy" Moore. Buddy not only made me, my mom, and my daughter feel comfortable but helped us with the choice of the vehicle and also made sure the features that I wanted was in there too. The price was amazing and Buddy made sure it fell into the price range I told him. I am so happy with my 2014 Ford Escape!!! Thank you Buddy for all that you did for us!!! More

Absolutely great experience. This was the third vehicle we have leased from Klaben and we will be back again. Dave Mott and the team did an excellent job in all areas. One very happy customer we have leased from Klaben and we will be back again. Dave Mott and the team did an excellent job in all areas. One very happy customer More

BEST Dealership EVER!!! I have to start off with saying that I don't have the best credit and I needed to get into a car ASAP, after my previous car had been totaled : ( I was very fortunate to have the B that I don't have the best credit and I needed to get into a car ASAP, after my previous car had been totaled : ( I was very fortunate to have the BEST SALESPERSON, Roscoe Woodberry, helping me!!! I explained my situation to him and what I could work with. Never did he say that it was going to be hard to get a car, on the contrary, he was always very positive. My situation is very hard and he explained to me how Ford works; they work with their own banks to help you (unlike other banks) work your way up. While Roscoe worked so diligently, I contacted the previous dealership I had bought my car from, to get a 2nd opinion. Long story short, they only had 2 options for me; 2 options that would not benefit me in re-establishing my credit. This past weekend, we took a drive to Kent (from Cleveland) to try and purchase a used car, but of course, Roscoe had something better for us. We were able to finance a used, pre-certified, 2011 Ford Fusion. Roscoe did not want us to purchase a used car; he wanted us to be safe (in terms of guarantee) with a pre-certified vehicle. Finally, I was able to purchase a car without a co-signer all thanks to Klaben Ford & Roscoe Woodberry!!! I would also like to say that everyone there was very friendly. Thank God they had a play area that kept my girls entertained, very helpful! Overall, BEST experience EVER!!!! More

I had a great experience at Ford. The car salesman was not too pushy and got me a good deal. All of the other salespeople I met were also very helpful and accommodating. not too pushy and got me a good deal. All of the other salespeople I met were also very helpful and accommodating. More

Mona was fantastic and is the reason I come back for service for my vehicle. She knows how to take care of her customers and get them out fast and safe. service for my vehicle. She knows how to take care of her customers and get them out fast and safe. More

Having dealt with Kenny King numerous times in the past, we really did not consider going to any other Ford dealership. Kenny has always been very helpful and informative in assisting us in our purchases. H we really did not consider going to any other Ford dealership. Kenny has always been very helpful and informative in assisting us in our purchases. He truly goes out of his way to "make it happen". We have, in the past and will continue in the future, to refer friends and family to him and Klaben for vehicle needs. More

Kim expresses a concern, no matter how small, on my questions and needs. She speaks in terms a non-mechanic can understand. The customer waiting room is clean and comfortable. Taking a vehicle in for s questions and needs. She speaks in terms a non-mechanic can understand. The customer waiting room is clean and comfortable. Taking a vehicle in for service is not the most pleasant activity, but she makes it tolerable. More