Klaben Ford Lincoln

2015 Ford Focus I just leased a new 2015 Ford Focus hatchback from Klaben Ford Lincoln. My last car last left me in a bad position when it broke beyond repair. I knew I just leased a new 2015 Ford Focus hatchback from Klaben Ford Lincoln. My last car last left me in a bad position when it broke beyond repair. I knew I needed another vehicle but unfortunately my credit isn't so great. I went to Klaben with the hope of finding a used vehicle and was greeted by Ty Davis and Mr. Klaben. I told them my credit situation, my need for a vehicle, and that my payment had to be in a certain range. Ty and Mr. Klaben were very understanding and in no time at all had worked out a deal on a new Focus! They then went over the entire deal with me to make sure I fully understood where the numbers came from, and the payment ended up being well within my budget! After everything was done Ty went completely over the car with me to make sure I was comfortable and said if I ever have any questions just give him a call or stop in and he would be glad to help. I never I thought I would own a brand new car! Ty and Mr. Klaben, thank you very much for all of your help and for my brand new car! I love my new Focus and I will definitely see you guys when it's time for another new car! More

ANOTHER GREAT EXPERIENCE! About 5 years ago my wife and I were in the market for a new vehicle. Having a past bankruptcy still on our record, we were having a hard time gettin About 5 years ago my wife and I were in the market for a new vehicle. Having a past bankruptcy still on our record, we were having a hard time getting a good deal, or just dealership taking us seriously. Just about ready to give up, we decided to give Klaben Ford a try. Doug Carter was introduced as our salesman. He was such a nice person and he made us feel comfortable from the start. Friendly and very personable. After taking our information, we went looking at the cars in the showroom. I told my wife we'd probably be heading to the used car lot when Doug got back with a decision. When he came back, he ask us if we liked the blue Ford Escape on the showroom floor that we were checking out. I half jokingly said sure, and he said that's good, because it's yours now. All I could say was "are you kidding me"? His reply was "no, it's really yours". That was 5 years ago. Last week we picked up our 4th vehicle from Doug. A 2016 Ford Fusion that my wife just loves. Called Doug on Tues. Picked out a car online. Car and paperwork were ready and waiting for us on Wednesday. 45 minutes after we walked in, Doug was handing us the keys. At 35 miles from our home, its farther away than many other dealers, but well worth the extra drive. We wouldn't think of going any where else now. Doug was our hero that day 5 years ago, and will remain so for many more years to come. We can't imagine doing business with anybody but Doug! Once again, thank you Doug for everything you do. You go above and beyond, ALWAYS! Also, a big shout out to the whole group at Klaben. Customers for life! More

Worthy of your trust Three days ago, Chris Moldas assisted me in purchasing my second consecutive new Fusion at Klaben Ford. Three years ago, I became acquainted with Chr Three days ago, Chris Moldas assisted me in purchasing my second consecutive new Fusion at Klaben Ford. Three years ago, I became acquainted with Chris after my car was totaled by a freaky 4th of July hailstorm. I had a crazy work schedule that left no time for car-shopping, so I submitted an Internet inquiry. Chris promptly and consistently gave me information that proved to be accurate. Ultimately, I got a good deal on a car that I loved instead of settling for one that I could merely tolerate. In the recent purchase, I was under no time constraint to buy and I could have gone anywhere. As Chris continued to provide guidance that was in my best interest, I was able to purchase a new Fusion on great terms. During the process of both purchases as well as all the time in between, Chris Moldas provided exemplary customer service. More

Positive experience and great deals Needing to purchase a truck for our flooring operation, I turned to a trusted salesman at Klaben Ford, Doug Carter. He provides incredible customer s Needing to purchase a truck for our flooring operation, I turned to a trusted salesman at Klaben Ford, Doug Carter. He provides incredible customer service and goes the extra mile to make everyone comfortable. He worked with us on price and details, ensuring we understood all the options available. Keep up the good work at Klaben -- We'll definitely be back!! More

A great dealer They genuinely really care about their customer and getting the car they want at a fair and competitive price. Gene Kallmeyer gave us an excellent de They genuinely really care about their customer and getting the car they want at a fair and competitive price. Gene Kallmeyer gave us an excellent deal on a great Ford Escape. He worked with both my wife and myself to find just the right SUV for us. He also worked patiently with us to learn the new Syne 3 system in our Escape. Gene was a delight to work with in finding just the right model, color and options for the vehicle we wanted to purchase. Klaben and Gene are both highly recommended. We look forward to our next purchase with them next year! More

Excellent foreigner experience at Klaben Ford Linkolen, Kent I was thrilled by the high level of customer service and quality of work I have seen at Klaben Ford Lincoln in Kent, Ohio. As a foreigner holding a no I was thrilled by the high level of customer service and quality of work I have seen at Klaben Ford Lincoln in Kent, Ohio. As a foreigner holding a non-immigrant visa, I had a lot of limitations and obstacles to lease a car in different dealerships in Ohio. Thanks to Mr. Rich Klaben and his willingness to help and his personal and wonderful attitude towards his customers, I was able to lease a car. Mr. Klaben made efforts to overcome the obstacles that I had and leased me a brand new Ford Explorer. Moreover, the attitude of Klaben salesmen was wonderful, everyone there was willing to help in every way they can. Specifically to mention Mr. Roscoe Woodberry who accompanied me with the whole leasing process. He explained thoroughly every step in the process and spent me a lot of time introducing the car for me. I recommend every person in Ohio who wants to lease/buy a car to go to Klaben Ford Lincoln in Kent and enjoy the wonderful personal attitude of the owners and employees. More

great service from Kim our 2013 MKZ was scheduled for recalls Kim Wolfram expedited the process along quite efficiently, I would highly recommend her in the future.. she our 2013 MKZ was scheduled for recalls Kim Wolfram expedited the process along quite efficiently, I would highly recommend her in the future.. she explained what was wrong & how it was going to be fixed & set up a loaner with out a problem.. she is very personable & a great P.R. person, thank you very much for your efficientcy… Paul & Suzie Moskun More

EXCELLENT EXPERENCE We have used Dave Motts for many years and when it comes time to purchase our vehicles that's the person we think of first. Dave is extremely underst We have used Dave Motts for many years and when it comes time to purchase our vehicles that's the person we think of first. Dave is extremely understanding when it comes to our needs. During our last visit we worked with Kenny King because Dave had a family emergency. Kenny was awesome! He was extremely patient with me as far as letting me drive numerous vehicles until I finally made my decision. When I arrived to pick up my vehicle, Dave spent a lengthy amount of time going over the many features my new vehicle was equipped with; which I greatly appreciated. I can't say enough about these two gentlemen - they're the best!! I (we) will definitely recommend them to our family and friends. More

Great experience Just leased a 2015 Ford F-150 from Klanem and I'm very pleased with my purchcase and overall experience. Our sales rep, JP Marozzi, was very helpful a Just leased a 2015 Ford F-150 from Klanem and I'm very pleased with my purchcase and overall experience. Our sales rep, JP Marozzi, was very helpful and was able to find me a great deal on The perfect truck in a short period of time. I would definitely recommend this dealership if you're looking for fair pricing and great customer service. More

Excellent service I had a great experience at Klaben. I always love dealing with Kenny King, he is courteous and willing to take time to explain options. I had a great experience at Klaben. I always love dealing with Kenny King, he is courteous and willing to take time to explain options. More