Klaben Ford Lincoln

My husband and I were thinking about purchasing a new vehicle and we received a call from Tom letting us know about the great deals they had going on with the 2013 F-150's. The first weekend he called w vehicle and we received a call from Tom letting us know about the great deals they had going on with the 2013 F-150's. The first weekend he called we were not able to make it in but he also called the following weekend to remind us that there were still great deals going on and that we should come check them out. We are really glad that we did! We wound up purchasing a new truck that we both love. Through the entire process Tom was very welcoming and attentive. He answered all of our questions and was very patient with us. The other quality we really appreciated is that if there was something he didn't know he was not afraid to go and find out. We feel like he truly had our best interest at heart. During the process we also worked with Buddy. He was very friendly and knowledgeable as well. Together they went over the truck with us and reassured us numerous times that if we ever had any questions or issues to not hesitate to come back and see them and they would get everything taken care of for us. Purchasing a new vehicle is an important decision and we have not regretted a single thing about our experience. We would like to thank both of them again for making this a painless and stress free experience. More

I have been dealing with Klaben Ford for 15 plus years. Chris Moldes is the only dealer I have been going to for these many years. I would recommend Klaben Ford. And Chris Moldes is a great sales person. Chris Moldes is the only dealer I have been going to for these many years. I would recommend Klaben Ford. And Chris Moldes is a great sales person. More

We were very pleased with the lease process at Klaben. Doug Carter contacted us a few months before our turn in date explaining our options. He left his business and cell phone numbers with us to call Doug Carter contacted us a few months before our turn in date explaining our options. He left his business and cell phone numbers with us to call when we were ready . About a month later we met with him and he explained the different options for turning in our Lincoln. We talked about the purchase of our car, turning it in, buying, or leasing again. He was very informative with all of these plans and answered our many questions with facts and figures. He was very patient and friendly during our quest of choosing the right car. We decided to lease another Lincoln MKZ and Doug's expertise and professionalism made the process extremely efficient and satisfying. This experience was one of the best we have encountered over the years due to working with Doug Carter. More

Tex Welch Is the best salesman I have meet. Down to earth, very friendly and gets the sale done in a timely manner. He got me a good price on my truck with no pressure. I have been dealing at Klaben si earth, very friendly and gets the sale done in a timely manner. He got me a good price on my truck with no pressure. I have been dealing at Klaben since 1984 and recommend them to my friends all the time. More

Buying/leasing a new car can be an overwhelming experience. When it is your first car, I believe that this feeling is only multiplied. Jeff Tetreault managed to make this experience as far from ner experience. When it is your first car, I believe that this feeling is only multiplied. Jeff Tetreault managed to make this experience as far from nerve-wracking as possible. My parents have been leasing with Klaben since 2007 and when I needed my first car took me to the dealership in a heartbeat. We live over 2 hours away, so you know the service has to be top notch for us to continue coming back. Jeff was balancing us and another family (who had arrived far before their scheduled appointment) with the finesse of a pro. I never felt like we were being juggled or just a "number." Klaben has a very personal, friendly staff. It felt like my needs and wants mattered and I was fitted with the car that was the best match for me. Not only did Jeff take the time to show me every little feature in my new 2014 Ford Focus, but he also allowed me the time to find the perfect fit in a car for me. I ended up deciding on the leasing option, which was thoroughly explained (and the best fit for myself). I have promised to return once my lease is up, and I will tell any friends or family who are looking into a new or used car to go to the dealership. You will not be disappointed. The prices are very good, the quality of service is great, and you will feel welcomed above all else. No one is pushy and everyone wants to help as best they can. When I left there with my car I felt celebrated, that everyone there was genuinely happy for me and my choice. I promise you Klaben will be a great fit for anyone looking to buy or lease. More

We have leased vehicles from Terry and Klaben for many years. We will return many more times! We have also referred others to Terry. He is a fantastic salesperson. We are lucky to have him working for us years. We will return many more times! We have also referred others to Terry. He is a fantastic salesperson. We are lucky to have him working for us and for the Klaben Dealership!!! More

Glenn Griffith did an absolutely fantastic job of taking care of our son through the completion of his old lease and purchase of a new car. He guided him through every step. He was extremely generous with care of our son through the completion of his old lease and purchase of a new car. He guided him through every step. He was extremely generous with his time. My wife and I live out-of-state and were very anxious about our son having to go through this experience by himself for the first time. As if our son was a member of his own family, Glenn took him under his wing and made the process effortless and with little stress. Getting a new car should be exciting, especially for a younger person. Glenn helped it be the happy experience that we feel our son deserves. Our family's thanks go out to Glenn Griffith and Klaben Ford. We are repeat customers and happy customers, and you earn it! More

The service advisors are the best, they are friendly and helpful. Michael helped me finds additional discounts on the purchase of 4 new tires. He also kept me well informed on the status of the vehicle. helpful. Michael helped me finds additional discounts on the purchase of 4 new tires. He also kept me well informed on the status of the vehicle. One of the best service departments around. More

I want to let every educated consumer know who is considering to purchase a new or certified pre-owned vehicle to take the time to visit or call Mr.Ty Davis at Klaben Auto Stores. Mr.Ty Davis is the considering to purchase a new or certified pre-owned vehicle to take the time to visit or call Mr.Ty Davis at Klaben Auto Stores. Mr.Ty Davis is the ultimate personification of customer service. He provided me a very pleasurable car purchase experience. Furthermore, I wish to share with you that I wanted to purchase a Lincoln MKS with particular features and options. After searching for and finding the Lincoln MKS I wanted at Klaben Auto Stores I submitted an inquiry. Mr. Davis contacted me via telephone and he worked diligently during our conversation to help me achieve my goal of owning a beautiful Certified Pre-Owned 2012 Lincoln MKS. I flew from New York City to Akron, Ohio where Mr. Davis picked me up from the airport. Finally, Mr. Davis welcomed me into the Klaben Lincoln family where quality customer service is of utmost importance. I highly recommend to everyone who is in the market to purchase a new or used vehicle to call or visit Mr. Ty Davis at Klaben Auto Stores. Best regards, Roger White More

Absolutley love my new car! Couldn't of asked for a better dealer or dealership to purchase it from! Definitely going to recommend it to all my friends and family! better dealer or dealership to purchase it from! Definitely going to recommend it to all my friends and family! More