Klaben Ford Lincoln

Exemplary sales service Doug Carter completely exceeded my expectations. I contacted him based on recommendation of a friend and I am so glad that I did. He truly listens a Doug Carter completely exceeded my expectations. I contacted him based on recommendation of a friend and I am so glad that I did. He truly listens and is quick to respond to questions. Doug made my purchase from start to finish so smooth and stress free. He made me feel as if we had known each other for years. I highly recommend Doug and will contact him again if/when we need another Ford. More

Great "listeners" Bob Paytas was our salesperson. He did a great job listening to what we needed and matching us with a vehicle. He also was able to give us the maximum Bob Paytas was our salesperson. He did a great job listening to what we needed and matching us with a vehicle. He also was able to give us the maximum amount that CarFax recommended for our trade ins. Finally, when we picked up the vechile, Bob spent time showing us the ins and outs of the vehicle - no rushing. Also, Agent Kimberly Cross did a great job helping to expedite the paper work.. Finally, the Service Department did a great job preparing the vechile. Great experience from start to finish. More

Excellent experience. Thanks Doug Beavers! Doug was very helpful. He was able to work it out so I could get the car I really wanted. Plus I always have a good experience with the service depart Doug was very helpful. He was able to work it out so I could get the car I really wanted. Plus I always have a good experience with the service department. More

Didn't Purchase - WOW did Tom HELP ME REGARDLESS! Unfortunately I am upside down in my current vehicle with fair credit BUT I can't afford to get a new vehicle albeit Tom Nicodemus treated me like I h Unfortunately I am upside down in my current vehicle with fair credit BUT I can't afford to get a new vehicle albeit Tom Nicodemus treated me like I had credit score of 800+ and took the time to explain my options as well as what I need to do to get into a new vehicle. I was in complete shock as I shopped other stores and Klaben was the ONLY store that was UP FRONT, HONEST and didn't try to put me in a vehicle that I couldn't afford. I will definitely call Tom @ Klaben when I get my affairs in check! THANK YOU for treating me like a person and not another sale. More

Roscoe Woodberry & Dave Mott! Very good experience with getting my very first car! A huge thank you to Roscoe Woodberry & Dave Mott! You guys are GREAT! Thanks for all you've done Very good experience with getting my very first car! A huge thank you to Roscoe Woodberry & Dave Mott! You guys are GREAT! Thanks for all you've done for me! More

Pleasurable and Professional I have purchase and traded many vehicles and it is not very often that you find a salesperson that you can trust and relate to. I've been in sales mos I have purchase and traded many vehicles and it is not very often that you find a salesperson that you can trust and relate to. I've been in sales most of my life and always have tried to build relationships and act as a professional. This is what I experienced working with Mike Cooney. More

Another great experience dealing with Kenny King! Thank you Kenny King! I love my new escape and always enjoy working with you. I feel like you are always honest with me and truly care about getting m Thank you Kenny King! I love my new escape and always enjoy working with you. I feel like you are always honest with me and truly care about getting me a great deal. More

carefree car buying Last weekend my boyfriend and I were with his brother he is in the market for a truck. While looking my boyfriend and I saw a few cars we were interes Last weekend my boyfriend and I were with his brother he is in the market for a truck. While looking my boyfriend and I saw a few cars we were interested in. I also had to use the restroom very badly. Time had gotten away from us and we hadnt realised they were closing. A very nice salesman still showed me to the restroom even though they were clearly closing up shop at the end he gave me his card, Ty Davis. We weren't really in a the market for a car however my boyfriends was in poor shape but I work out of town often so we really only felt the need for one. After seeing the many new and used car options we went home and seriously worked on our budget. The next Monday on my boyfriends lunch break I encouraged him to stop by and talk to Ty to just see what he qualified for. After a short lunch meeting and than another meeting after work he called me and said he was coming to get me for a surprise. When we arrived at Klaben everything was already ready to go Mr. Klaben himself and Ty had it all set up for us to lease a brand new 2015 Focus. It way beyond exceeded anything I thought my boyfriend qualified for given his not so great credit. But Mr. Klaben and Ty worked so hard to get a car that not only fit our wants but also all our needs. We can't thank the entire staff enough start to finish. Especially Mr. Klaben and Ty More

2015 Ford Focus I just leased a new 2015 Ford Focus hatchback from Klaben Ford Lincoln. My last car last left me in a bad position when it broke beyond repair. I knew I just leased a new 2015 Ford Focus hatchback from Klaben Ford Lincoln. My last car last left me in a bad position when it broke beyond repair. I knew I needed another vehicle but unfortunately my credit isn't so great. I went to Klaben with the hope of finding a used vehicle and was greeted by Ty Davis and Mr. Klaben. I told them my credit situation, my need for a vehicle, and that my payment had to be in a certain range. Ty and Mr. Klaben were very understanding and in no time at all had worked out a deal on a new Focus! They then went over the entire deal with me to make sure I fully understood where the numbers came from, and the payment ended up being well within my budget! After everything was done Ty went completely over the car with me to make sure I was comfortable and said if I ever have any questions just give him a call or stop in and he would be glad to help. I never I thought I would own a brand new car! Ty and Mr. Klaben, thank you very much for all of your help and for my brand new car! I love my new Focus and I will definitely see you guys when it's time for another new car! More

ANOTHER GREAT EXPERIENCE! About 5 years ago my wife and I were in the market for a new vehicle. Having a past bankruptcy still on our record, we were having a hard time gettin About 5 years ago my wife and I were in the market for a new vehicle. Having a past bankruptcy still on our record, we were having a hard time getting a good deal, or just dealership taking us seriously. Just about ready to give up, we decided to give Klaben Ford a try. Doug Carter was introduced as our salesman. He was such a nice person and he made us feel comfortable from the start. Friendly and very personable. After taking our information, we went looking at the cars in the showroom. I told my wife we'd probably be heading to the used car lot when Doug got back with a decision. When he came back, he ask us if we liked the blue Ford Escape on the showroom floor that we were checking out. I half jokingly said sure, and he said that's good, because it's yours now. All I could say was "are you kidding me"? His reply was "no, it's really yours". That was 5 years ago. Last week we picked up our 4th vehicle from Doug. A 2016 Ford Fusion that my wife just loves. Called Doug on Tues. Picked out a car online. Car and paperwork were ready and waiting for us on Wednesday. 45 minutes after we walked in, Doug was handing us the keys. At 35 miles from our home, its farther away than many other dealers, but well worth the extra drive. We wouldn't think of going any where else now. Doug was our hero that day 5 years ago, and will remain so for many more years to come. We can't imagine doing business with anybody but Doug! Once again, thank you Doug for everything you do. You go above and beyond, ALWAYS! Also, a big shout out to the whole group at Klaben. Customers for life! More