Klaben Ford Lincoln

WONDERFUL EXPERIENCE! Eben came highly recommended as did the Klaben Store. From the moment that I contacted Eben he was AMAZINGLY accommodating and very quick to answer Eben came highly recommended as did the Klaben Store. From the moment that I contacted Eben he was AMAZINGLY accommodating and very quick to answer all of my questions even before I set foot in the dealership. I have been a Ford Lease customer for over 20 years, and I have never been treated with such respect and courtesy as I was last weekend under Eben's care. I LOVE my new Lincoln MKX, and I can't say enough good things about how hard Eben worked to gain my trust and ultimately my business. I have told many people about my wonderful experience at Klaben, and I wish Eben the best in his sale career.....he's off to a great start! ***** More

great J.C. is are salesman he is excellent we appreciated everything he did to satisfy us with the great deal. he really cares about customers J.C. is are salesman he is excellent we appreciated everything he did to satisfy us with the great deal. he really cares about customers More

Smooth Transaction Chris was great to work with. He was extremely patient as my wife and I test drove almost every SUV that Ford and Lincoln makes before making our dec Chris was great to work with. He was extremely patient as my wife and I test drove almost every SUV that Ford and Lincoln makes before making our decision on the Lincoln MKC (which we absolutely love). He made the process very easy and was very knowledgable about the products. If you are in the market for a new Ford/Lincoln, I highly recommend giving him a call. More

Great service Mike Cooney takes care of me . I always get a great car and a Great deal.Mona Crooks always helps me with my serice needs they are a great team. Than Mike Cooney takes care of me . I always get a great car and a Great deal.Mona Crooks always helps me with my serice needs they are a great team. Thank You!!!! More

Date Night Love! My wife and I have leased or purchased 3 or 4 vehicles from Roscoe at Klaben. We have been thinking about a new one so when he contacted me about the My wife and I have leased or purchased 3 or 4 vehicles from Roscoe at Klaben. We have been thinking about a new one so when he contacted me about the date night overnight test drive, I was in! It was nice taking my wife out to dinner in a brand new vehicle and they even picked up the tab! Thank you to Roscoe and the Klaben team! More

Amazing customer service! I recently went to Klaben as I was having issues with my Focus and they got me into a new Fusion that I love!! Buddy Moore helped me pick the car and I recently went to Klaben as I was having issues with my Focus and they got me into a new Fusion that I love!! Buddy Moore helped me pick the car and did everything he could (and then some) to get me the best deal while not sacrificing what I wanted! Also thank you to Christine Klaben who got my financing approved and got me on the road super fast! They both stayed later than they had to to make sure I was taken care of. Thank you so much. I love it!! More

Effortless buying experience I don't normally like the car buying experience. That's why I'm happy to describe my recent purchase at Klaben. My search started online. My Fusion le I don't normally like the car buying experience. That's why I'm happy to describe my recent purchase at Klaben. My search started online. My Fusion lease was coming to an end, and I was interested in staying with Ford. I contacted Klaben through Ford.com, and Tom Nicodemus responded quickly. I had a million questions about electric and plug-in vehicles. Tom was extremely prompt and patient. He never pressured me, but stayed in contact. After a few weeks of trading e-mails, I settled on the 2016 Ford Fusion Energi. I arranged to visit Klaben to do a test drive. It was great to meet Tom in person. He was just as easy-going in person as over email. Tom made me aware of a Ford program that would help me get out of my lease early and easily. He also ensured that I received all of the incentives to which I was entitled. Tom really went to bat for me, and I got a great quote. The purchase went smoothly and efficiently. I would definitely return to Klaben and Tom next time I'm in the market. More

Excellent Experience I shopped several different vehicle makes and models including Cadillac and Audi before deciding on my Lincoln MKZ Hybrid. Everyone I dealt with at K I shopped several different vehicle makes and models including Cadillac and Audi before deciding on my Lincoln MKZ Hybrid. Everyone I dealt with at Klaben was friendly, helpful and knowledgeable. They didn't have exactly what I wanted so they had one built to my specifications. While it took 10 weeks to be built, shipped from the factory and to arrive at Klaben, they kept me informed every step of the way. Kudos to Klaben! I have already recommended them to my boss who is looking for an MKC. More

Loved everything about my experience! I absolutely loved everything about my recent experience leasing a car from Klaben in Kent. From the first time I spoke with Eben, he went above and b I absolutely loved everything about my recent experience leasing a car from Klaben in Kent. From the first time I spoke with Eben, he went above and beyond what I would expect from a salesman. I asked a million questions and he patiently answered each one of them. I definitely look forward to leasing another car from him three years from now. More

Easy enjoyable used-car buying experience, twice! We like to buy used cars and Klaben Ford Lincoln has a great selection. We needed two cars this summer and found what we needed on their lot both time We like to buy used cars and Klaben Ford Lincoln has a great selection. We needed two cars this summer and found what we needed on their lot both times. We were very satisfied with the prices, and got very fair value for our trade-in cars. Roscoe helped us with both purchases and made sure we had all of the service history, warranty info, and was always available and accommodating for us! We definitely recommend Roscoe and Klaben Ford Lincoln to friends now! More