Klaben Ford Lincoln

Awesome Service Experience I leased a Ford Fusion from Klaben Ford Lincoln in Kent, Ohio and I had to bring my car into their service department for a recall, and oil change. I I leased a Ford Fusion from Klaben Ford Lincoln in Kent, Ohio and I had to bring my car into their service department for a recall, and oil change. I was "blown away" by their excellent service. You pull your car into a garage and you are met by the smiling service staff. Justin took care of me in a professional, courteous way. They said it might be up to two hours but it was only 1 hour and 20 minutes! They have a lounge inside and outside that you wait in. Coffee, fruit, and doughnuts are all complimentary. I used their computer to conduct some business. It was the most pleasurable experience that I have ever had in my 51 years on this planet. Ty was awesome and I cannot recommend Klaben Ford enough! Thanks and I'll be leasing again from them when my current lease expires. More

Exactly what i wanted I looked at the car I ended up purchasing online prior to my visit. I was interested in the car, but my salesmen really helped me make up my mind. I w I looked at the car I ended up purchasing online prior to my visit. I was interested in the car, but my salesmen really helped me make up my mind. I was helped by Roscoe Woodberry and Tom Nicodemus. Neither felt pushy or "used car salesman". Both were extremely helpful and friendly. My wife and i had a great experience just having a conversation with both of them. They were extremely knowledgeable about the vehicle and all the services that are offered by Klaben. Would definitely recommend them. Sean Cross helped us with our financing and made the whole process very easy. More

Great experience! Every purchase experience has been extremely enjoyable. Joe B has been helpful and knowledgeable we would highly recommend him for any purchase of an Every purchase experience has been extremely enjoyable. Joe B has been helpful and knowledgeable we would highly recommend him for any purchase of any vehicle from Klaben. From start to finish Joe was informative, caring, funny, and a joy to be with. More

Excellent as always This is the 2nd car we've purchased from Klaben Auto Group. It would be difficult to convince us to purchase a car from another dealership. Simply: we This is the 2nd car we've purchased from Klaben Auto Group. It would be difficult to convince us to purchase a car from another dealership. Simply: we trust them. More

Another Ford for me Just traded my 2009 Ford for a 2013 Ford and had a great experience. Klaben's style is straight forward and my salesman Joe Peticca was excellent to w Just traded my 2009 Ford for a 2013 Ford and had a great experience. Klaben's style is straight forward and my salesman Joe Peticca was excellent to work with. Kim Wolfram is the service advisor we have worked with for several years and she is the primary reason I chose to do business at Klaben Ford. Keep up the good work Klaben Ford! More

BEST EXPERIENCE AT KLABAN SO FAR! This was my 5th time leasing from Klaben. Joe was an extremely helpful and courteous salesman. Answered all questions, moved the process along quickl This was my 5th time leasing from Klaben. Joe was an extremely helpful and courteous salesman. Answered all questions, moved the process along quickly and efficiently. Would recommend Klaben sales staff and especially Joe to anyone looking to buy a car without high pressure. More

Best Car Buying Experience! When we purchased our Ford Fusion from your dealership last week our experience met and exceeded our expectations. Our phone conversation with Buddy When we purchased our Ford Fusion from your dealership last week our experience met and exceeded our expectations. Our phone conversation with Buddy Moore was very encouraging. When we met with Tom Nicodemus we were pretty apprehensive, but he was so courteous, knowledgeable, and professional. Over our years of purchasing cars, we have never been treated so well! More

Great Experience! I fully enjoyed working with Tim Sterling! He is knowledgeable and friendly! I have also spoken to others over the past year to keep up with the newes I fully enjoyed working with Tim Sterling! He is knowledgeable and friendly! I have also spoken to others over the past year to keep up with the newest Fords that are available. Thanks Tim! More

Great Experience! Great experience purchasing my Escape from Bob Paytas at Klaben Ford!! Easy, no stress, and just plain exciting!!! That's how car buying should be! Great experience purchasing my Escape from Bob Paytas at Klaben Ford!! Easy, no stress, and just plain exciting!!! That's how car buying should be! More

Good experience (oil change and alignment) Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready a Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready at a time that was convenient for me. More