Klaben Ford Lincoln

Buddy Moore was a pleasure to work with. He understood my needs and did so much to fulfill them. His manners are charming and he emits an image of confidence and honesty. I am in good hands with Buddy M my needs and did so much to fulfill them. His manners are charming and he emits an image of confidence and honesty. I am in good hands with Buddy Moore. Thanks Buddy! More

Doug Carter is an expert at getting the job done smoothly, efficiently, and with excellence. He took the time to listen to my needs; I did not feel rushed or pressured, but instead felt relaxed, as smoothly, efficiently, and with excellence. He took the time to listen to my needs; I did not feel rushed or pressured, but instead felt relaxed, as though I was the only customer in the whole store! I am now a huge fan of leasing. This is my second lease within two years, both handled by Doug's skillfulness. Coffee, water, and restrooms all were offered courteously. Great attention to every detail made my experience one that I intend to repeat for my next vehicle as well. More

I came to the dealership as I was hearing a horrible grinding sound in the rear of my car. Once they took a look at it, they found out that the work that I had done at another business was done horribly grinding sound in the rear of my car. Once they took a look at it, they found out that the work that I had done at another business was done horribly wrong causing me to need to replace more parts than I originally anticipated. Kim was great at keeping me calm, informed, and provided me with all of my options making sure that I knew firsthand what was going on and that I was happy. I really appreciate her efforts, Klaben's outstanding service and their willingness to make the customer happy and satisfied. I was able to leave with my car working at peak performance and didn't have to overextend myself financially. Thank you so much and I am forever grateful for your kindness! More

My son is in the Navy stationed in South Carolina. He recently had an accident and the insurance company totaled his car. We decided that it may be better to get a lease since we weren't sure where he w recently had an accident and the insurance company totaled his car. We decided that it may be better to get a lease since we weren't sure where he would be in the next 2-3 years. We discussed the situation with Don Batten and instantly realized that he understood our situation since his kids are in the military as well. I feel that Don gave us the best deal possible under the circumstances and did an excellent job of explaining our options. He also went above and beyond to help make things easier. I would recommend going back to Klaben and specifically working with Don for anyone but especially if you have kids in the military. More

Danny is an A+ salesman. He was very friendly and enthusiastic. He knew everything about my new car and took the time to give me an indepth tutorial. Danny is a Marine Corp veteran. Thank you for you enthusiastic. He knew everything about my new car and took the time to give me an indepth tutorial. Danny is a Marine Corp veteran. Thank you for your service to our country! More

This is the 6th vehicle we have gotten from Klaben and the 4th car that Tex has personally sold us. Tex is always helpful and really works with is to get us what we want in a vehicle. The entire staff in the 4th car that Tex has personally sold us. Tex is always helpful and really works with is to get us what we want in a vehicle. The entire staff in the sales department and the service department are always very friendly and helpful which is why we continue to do business with Klaben. More

Yay to Klaben Ford and Yay to Matt. This is the best car buying experience ever and I am well into the upper side of 50. Matt is very educated on all the new technolgy and is a good teacher to those of us buying experience ever and I am well into the upper side of 50. Matt is very educated on all the new technolgy and is a good teacher to those of us who are not. He was NOT pushy. I would recommend Matt to anyone who is looking for a Ford. I am so glad I found Klaben Ford and Matt. More

Mike Brandvold did a great job when I brought my Lincoln in for service. He reviewed every procedure that he was going to perform in detail and was very patient in answering all of my questions. I did not h in for service. He reviewed every procedure that he was going to perform in detail and was very patient in answering all of my questions. I did not have an appointment, but he was still able to service my car that day on my time schedule. It was a great experience overall and I would highly recommend seeing Mike whenever you need service on your car. More

First off, I called my Sales Person, Tex, who set me up with Service with Joe French. Tex was already off work and handled my service visit for the next morning. Tex is an AWESOME Salesperson and I will with Service with Joe French. Tex was already off work and handled my service visit for the next morning. Tex is an AWESOME Salesperson and I will and have recommended him to others. If I return in the future for another vehicle I will definitely use Tex. Now Service with Joe French was also AWESOME. Joe has been my service advisor in the past and because my current advisor did not retrun my call, Tex set me up with Joe and I have asked for him to remain my advisor. I am very pleased with the service I have received on my 2009 explorer as well as my 2007 Edge in the past. I would and will recommend Klaben to all my friend and family. I would also like to put in a word for Mona, she has also helped in the past and would also recommend Mona, she is a fabulous person and great personality. Love the 3 people mentioned above. awesome people, please acknowledge them as they are so very deserving of their great customer service. Thank You Dawn Hutzell 330-626-0647 More

I don't do reviews, so for me to take time and do a review means I was really impressed and beyond satisfied with my recent experience with Kenny King and Klaben Ford. Besides that Kenny told me I coul review means I was really impressed and beyond satisfied with my recent experience with Kenny King and Klaben Ford. Besides that Kenny told me I could not get floor mats if I didn't do this review. Just kidding "Kenny". Seriously the car is a joy to drive and Kenny's help in finding us the right car for us was much appreciated. Keep up the good work and we will see you the next time my wife and I need our next car. More