Klaben Ford Lincoln

Great salesman My husband and I just leased two vehicles from JP and he's awesome. Works hard to make things work. Friendly kind and polite. Very nice dealership. Al My husband and I just leased two vehicles from JP and he's awesome. Works hard to make things work. Friendly kind and polite. Very nice dealership. Also fast. We have a busy life and did much of our work over the phone and JP made it happen fast More

My new Edge Thank you Mike Cooney and Klaben! You are the best! I love my new Edge! It was a very pleasant experience and everyone was very helpful and friendly. Thank you Mike Cooney and Klaben! You are the best! I love my new Edge! It was a very pleasant experience and everyone was very helpful and friendly. I would highly recommend Klaben dealership. More

Beyond Incredible, As ALWAYS!!!! We have purchased a number of vehicles at Klaben Ford-Lincoln and we always work with Dan Peters without exception! Dan knows the Ford/Lincoln produc We have purchased a number of vehicles at Klaben Ford-Lincoln and we always work with Dan Peters without exception! Dan knows the Ford/Lincoln products better than most and can immediately answer any questions we may have! Our most recent purchase was a 2015 Lincoln MKC. Cars today are not just a car body with an engine, steering wheel and transmission, rather they are technological marvels. Dan Peters knows the Lincoln technology so well it is as if he designed everything himself! Dan's interpersonal skills are beyond compare and he ALWAYS makes you feel at ease! Dan knows how to execute to totally positive customer experience, his honesty and sincerity are extremely noticeable form the first "Hello"! I have repeatedly told Rich Klaben (owner) that Dan Peters is, "a sales consultants sales consultant" in the same regard as referring to an excellent doctor as a "doctor's doctor! Dan will do whatever it takes to make sure you are comfortable with the transaction even in situations where have changed our minds mid-stream I might add, and leave with a totally different vehicle, not at Dan's urging but our indecisiveness at the time. We have referred family and friends to Dan and we always hear how much they enjoy working with Dan and ask for him at the next occasion they are purchasing a vehicle! To sum it up, Dan Peters is the best there is, period! Rich Klaben is very fortunate to have Dan Peters working with him! Thank you Dan again, for making our experience amazing!!!! More

New Car Ty Davis was an excellent sale reps, he helped me lease my first car at a very affordable rate. Also not to mention it was a brand new 2014 so I'm so Ty Davis was an excellent sale reps, he helped me lease my first car at a very affordable rate. Also not to mention it was a brand new 2014 so I'm so exited and thankful Ty was able to make the deal work for me. More

fantastic I walked 8. Told Tom what I wanted and needed. And he made it happen I got out of a bad deal into one that when I trade again I'll be in a much bett I walked 8. Told Tom what I wanted and needed. And he made it happen I got out of a bad deal into one that when I trade again I'll be in a much better situation. . More

Great place to lease a car! I have leased my last two Fusions from Klaben Ford! They are easy to work with and Mike Cooney is a pleasure to work with. He always making sure you I have leased my last two Fusions from Klaben Ford! They are easy to work with and Mike Cooney is a pleasure to work with. He always making sure you are a happy customer when you leave the dealership. More

GREAT PLACE TO BUY YOUR NEXT VEHICLE I met with J.P. MAROZZI to inquire about a 2011 f150. We went for a test ride and during the ride he was very knowledgeable about the truck. When we g I met with J.P. MAROZZI to inquire about a 2011 f150. We went for a test ride and during the ride he was very knowledgeable about the truck. When we got back to the dealership he went into details about it being a ford certified truck and explained what that meant in detail. IT WAS A GREAT EXPERIENCE FROM BEGINNING TO END AND WILL DEFINITELY BE BACK! More

Excellent experience I am writing this review on behalf of Tex Welch. He is an extraordinary and very knowledgeable salesman. He went above and beyond to answer my many q I am writing this review on behalf of Tex Welch. He is an extraordinary and very knowledgeable salesman. He went above and beyond to answer my many questions. He is honest, fair, and very prompt with communication. He was very thorough at explaining all of the many features of my new Escape. I would highly recommend him to any friend or family member. It has been a pleasure dealing with such a pleasant and not pushy salesman. If you have awards, he is deserving of ALL of them. Thank you, Tex for making this an easy and pleasant transaction. More

Dave did a super job stepping in for Kenny King on Dec 31 I negotiated with Kenny King on Dec30 and realized that he was having a hard time with either a cold or stomach problems. He was rushed to the hospita I negotiated with Kenny King on Dec30 and realized that he was having a hard time with either a cold or stomach problems. He was rushed to the hospital that evening and had arranged to have my car(Lincoln MKS)sent up from their Dealership in the Niles/Youngstown area.When I came to finish the paper work I was surprised when I was met By Dave Mott who took over the remaining details of the trade and sale. Dave who I have known for many years covered all the details and even tho he had a stack of work of his own spent many hours going over the new car and made himself available after th new year getting the electronic details handled. I have been a Klaben customer since 1989 and my experience has always been the same: HONEST,FRIENDLY,HELPFUL both in the sales and service departments More

Just bought a new 2015 Ford Fusion Titanium I would HIGHLY recommend Klaben Ford. The whole staff was very knowledgeable and easy to work with. They hid nothing, discussed everything. I would no I would HIGHLY recommend Klaben Ford. The whole staff was very knowledgeable and easy to work with. They hid nothing, discussed everything. I would not hesitate to recommend to all my friends! More