Klaben Ford Lincoln

We recently bought a 2011 Ford Explorer from Doug Carter. We love the vehicle. Doug worked hard to find us a vehicle that met our needs and that was a great deal. We came to Klaben Ford from 2 1/2 hours a We love the vehicle. Doug worked hard to find us a vehicle that met our needs and that was a great deal. We came to Klaben Ford from 2 1/2 hours away to work with Doug. He possesses a great deal of knowledge about the cars and trucks he sells and is a professional through and through. We would recommend Doug to anyone that is in the market to buy a new or used car. Doug is fair and does not use high pressure sales tactics which, for us, was huge. This is the second vehicle we have bought from him in the last 6 months. Our oldest daughter is now of driving age and we will be back. Thanks a million, Doug. We really appreciate all that you did for us. More

My wife and I had a great car buying experience at Klaben. We could not stop talking about how friendly the entire staff is at Klaben. My two salesmen Todd Boyles and Glenn Griffith were both professi Klaben. We could not stop talking about how friendly the entire staff is at Klaben. My two salesmen Todd Boyles and Glenn Griffith were both professional and friendly. My needs had changed and I was looking to trade in two cars for one. Glenn showed me a great deal on a Pre owned Lincoln MKS. After explaining all the benefits to buying a certified pre- owned we knew this was the car for us. The teamwork that Glenn and Todd displayed was both refreshing and impressive. Through out the night the other salesmen would stop over to ask how we were doing and if they could do anything for us. We had never had that experience at any other dealership. The whole process from beginning to the finance with Jennifer Bowen was seamless. Mr Klaben has a family run business and it shows! More

Doug Carter was instrumental in upgrading my vehicle 6 months into a new lease and I couldn't have been happier! Would recommend Doug for all your vehicle needs at Klaben Ford/Lincoln! months into a new lease and I couldn't have been happier! Would recommend Doug for all your vehicle needs at Klaben Ford/Lincoln! More

Ty Davis really made me feel that I was a valued customer and treated me with the upmost decency and respect. It is very intimidating buying a car, but I am so grateful that I bought my first brand new vehic and treated me with the upmost decency and respect. It is very intimidating buying a car, but I am so grateful that I bought my first brand new vehicle from Klaben. Thank you, Ty, for being such a great person and salesperson. More

Great buying experiance with Roscoe he has sold to my family and we are all pleased with Klaben and my next car will be from them over and over. family and we are all pleased with Klaben and my next car will be from them over and over. More

our experience at klaben ford was really excellent, especially working with buddy. First my husband saw the car on line and called and got buddy on the phone . to verify the vehicle was still there. Bu especially working with buddy. First my husband saw the car on line and called and got buddy on the phone . to verify the vehicle was still there. Buddy called back to let him know that the vehicle was still there. My husband went there to check it out the next day. With no intention of buying, he called me at work to bring my car there right from work. I test drove it and loved it . The car was in beautiful condition. with out hesitation we decided to buy it and buddy really did the rest . he even worked with us and brought down the price to meet our needs. Thank you Buddy!!!! I would definetly recommend buddy to anyone looking for a vehicle. More

We recently had the opportunity to consider purchasing two vehicles. We visited Klaben first, surrounding our very positive experience in purchasing our previous vehicle, and also the professional ma two vehicles. We visited Klaben first, surrounding our very positive experience in purchasing our previous vehicle, and also the professional manner in which we had received service since then. We worked with Glenn Griffith, and would like to commend him for all of his efforts. We began with a number of email and telephone exchanges, and Mr. Griffith was responsive, helpful, courteous throughout, answered all of our questions, and allowed the transaction to move at our preferred pace. Mr. Griffith was ultimately able to secure a car we wanted from another dealership, and maintained what we thought was a fair deal even with this complication. The other car we purchased was from Klaben inventory. All aspects of the purchases were positive and professional. Mr. Griffith did not make any promises he did not keep, and did not pressure us to move faster or force decisions beyond our plans. He was knowledgeable about the vehicles, the options available, and the transaction itself. At the time of vehicle transfer, he was organized, and had pre-prepared the new vehicles and paperwork to the extent possible, so that our time at the dealership was modest. Overall, we were very satisfied with our Klaben experience, and with Mr. Griffith's work in particular. We will recommend Klaben, and Mr. Griffith, to our friends in the future. Thank you. More

The sales associates at Klaben made this car buying experience very easy for me. Dan Peters helped me find exactly what I was looking for and I only had one day to find it. I couldn't be happier with t experience very easy for me. Dan Peters helped me find exactly what I was looking for and I only had one day to find it. I couldn't be happier with the attention that I was given as a customer and with the overall service. Everyone there worked to make this trip efficient with very little down town. I am excited to be leaving with a brand new ford with everything I was looking for. Couldn't beat their price at any other dealerships I looked at online! I would buy a new car from them again without hesitation. More

We started our day getting oil changed with Adam, he was so polite, topped off washer fluid, asked if there was any problems, he checked on if there was any recalls, he was going checking to see if Ford ha so polite, topped off washer fluid, asked if there was any problems, he checked on if there was any recalls, he was going checking to see if Ford had any we calls with ign. system, got back with asap. he told us we could have a seat in waiting room and offered coffee, couldn't asked of being more family friendly. We had told Adam we were going to walk thru the lot to see what's new for 2014 Edge., that's when I looked for C.J. ( I had called him earlier in the week to tell him we were possible looking for new car or release the car I was in).We had found 2014 Edge that was kind of buried in snow, he went down to lower lot him self, got the car out and brought up to us and did a test drive, we went in talked price, it was a little out of budget, that's when he talked to Kenny King, which also was a great guy to deal with( I felt like he was my dad) they both went above and beyond to make me satisfied on price, They both were very friendly great to work with. Would highly recommend C.J. felt like family, not pushy. We highly recommend Klaben Ford in Kent. Only bad thing I wish they had a Ford Dealership in the New Phila Area, they would do great here. I travel over 45 miles one way to Klaben. More

I recently purchased a new F150 from Doug Carter at Klaben Ford. I detest buying vehicles because of the haggling over price, etc. Doug made the process virtually painless for me. He was patient, an Klaben Ford. I detest buying vehicles because of the haggling over price, etc. Doug made the process virtually painless for me. He was patient, answered all my questions about different models, pricing plans and options. Doug took the time to explain the different features of the vehicle even though it was very late in the day, something I very much appreciated as the last vehicle I purchased was over a decade ago. Doug and the staff of Klaben Ford made me feel welcome, comfortable and did not pressure me to buy. I would recommend Doug Carter to anyone considering the purchase of a new vehicle. Thanks also to Christine Klaben for handling the financial/paperwork end of the deal. Thanks a million, Doug. More