Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Both Ty and Roscoe worked hard to make sure that we were completely satisfied with our new lease, and we couldn't be happier. They were both very friendly, they made sure that we understood the features in completely satisfied with our new lease, and we couldn't be happier. They were both very friendly, they made sure that we understood the features in and out, and made sure we were absolutely 110% completely satisfied with our new Ford Fiesta. I highly recommend going through them, as they will help you find the vehicle you're looking for. We will definitely be coming back at the end of our lease for a brand new experience with them! More
We have purchased several vehicles from Klaben and we will continue to purchase vehicles there. We have worked with JC and usually return to him. He was out of town for our last purchase so Matt helped u will continue to purchase vehicles there. We have worked with JC and usually return to him. He was out of town for our last purchase so Matt helped us so I did not to exclude him in this review. They are both exceptional in their line of work. They made our purchases stress free and easy. I never felt pressured and left there very happy in my new purchase. I went somewhere else in between purchases and my experience was not as easy. JC is just a good guy and I would recommend him and Klaben to everyone. All the way to signing all the paperwork the staff is exceptional, friendly and courteous. More
Ty is very friendly and personal. He goes above and beyond to get what you want. Ty was my salesperson years ago and I felt very comfortable going back. I will recommend Ty to all my friends. beyond to get what you want. Ty was my salesperson years ago and I felt very comfortable going back. I will recommend Ty to all my friends. More
My recent purchase of a certified used car at Klaben was an excellant experience thanks to working with Matt Hryb. I looked at numerous vehicles and Matt was extremely patient and knowledgeable. Matt answer an excellant experience thanks to working with Matt Hryb. I looked at numerous vehicles and Matt was extremely patient and knowledgeable. Matt answered my questions honestly and thoroughly. The entire process was done efficiently, with little wait time. He showed me the vehicles available and did not push me into something I did not want. This was not my first purchase from Klaben and it certainly will not be the last . The service department is excellent and caring. After having a problem some years ago with a vehicle (not) purchased at Klaben, the service I recieved was unbelievable. Richard Klaben himself got involved and my concerns were promptly and completely taken care of. I am 100% satisfied with Klaben. Their staff of sales and service people are the most professional in the business. I will never go anywhere else for a purchase or service again. More
Roscoe is the most down to earth salesman I have ever dealt with. Klaben is the friendliest and most professional place to shop. They really treat you like family. dealt with. Klaben is the friendliest and most professional place to shop. They really treat you like family. More
I would recommend Klaben to anyone looking to purchase a car. Ty Davis made the experience of purchasing a vehicle very smooth and pleasent. He was knowledgable and professional and made me feel like he w car. Ty Davis made the experience of purchasing a vehicle very smooth and pleasent. He was knowledgable and professional and made me feel like he was on my team. I am glad that I chose Klaben. More
Tex is the best, he always has a smile and if you need anything or have a question he is a phone call, text or email away. I purchased my Ford Focus from him I love it. My first Ford so I am a FORD GIRL anything or have a question he is a phone call, text or email away. I purchased my Ford Focus from him I love it. My first Ford so I am a FORD GIRL NOW. Two months later my husband purchased a Ford Focus from Tex. I recommend him to everyone I know. Your the best Tex thank you for ALL your help! Betty More
When I need service I call Mona, She is sooooo nice, always has a smile and willing to help. When I call to make an appt for my Focus she always works around the date and time that fits my schedule. T always has a smile and willing to help. When I call to make an appt for my Focus she always works around the date and time that fits my schedule. Thank you for the great service Mona YOUR THE BEST! Betty More
Ty Davis with Klaben was awesome, he understood my current situation and was able to work through solutions to get me the vechile that I wanted and could afford. The overall experience I had with this current situation and was able to work through solutions to get me the vechile that I wanted and could afford. The overall experience I had with this dealership was just amazing, courtesy and understanding goes a long way and this was the best experience I had when visting a dealership, he was not just trying to make the sale like other car salepersons I know. He worked with me all the way and he listened. I would recommend Klaben and Ty Davis to everyone. More
Tex Welch did an outstanding job in getting me into my lease on a new F 150 . He explained everything clearly and explained all of the controls in my truck before i left . I received 2 keys , 2 tote bags lease on a new F 150 . He explained everything clearly and explained all of the controls in my truck before i left . I received 2 keys , 2 tote bags and a full tank of gas . You might think this to be standard practice but it is not .Be warned ,other dealers do not go these extra steps from my experience . My hats off to the entire staff that i dealt with at Klaben . They follow the excellent business standards that Mr Klaben has put in place . The customer is always first . I highly recommend Klaben and Tex Welch if you are ready to buy a vehicle . John Sigmund More