
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dan Peters I cannot say enough about how Dan Peters made this car buying experience a great one. He was so personable and friendly and made sure I got the vehic I cannot say enough about how Dan Peters made this car buying experience a great one. He was so personable and friendly and made sure I got the vehicle I wanted. He even came to my house to put the new plates on and programmed my garage door opener. He is a true professional and my in-laws recommended him because they have dealt with him before. More
Made buying my first car super easy Tom Nicodemus was such a great help! Answered all of my questions up front. He was very friendly and I would recommend him to anyone. Tom Nicodemus was such a great help! Answered all of my questions up front. He was very friendly and I would recommend him to anyone. More
Klaben Comes Through Again My wife and I knew exactly which 2015 Ford Escape we wanted and were determined to get the lowest possible price. We did the research on line and stu My wife and I knew exactly which 2015 Ford Escape we wanted and were determined to get the lowest possible price. We did the research on line and studied the inventory of five area dealerships. Having purchased our last three cars at Klaben we decided to bring the research and blue book value for our trade in making Klaben our first stop. We have had such a great buying experience with Dave Mott, our salesman, that I went right to his desk. What I like about Dave Mott and Klaben is that there is no drama. These folks are strait shooters and are not playing any games. Dave respected that my wife and I did the research and that I expected to get the most competitive price from him. We got an amazing deal at Klaben on our new purchase. From the minute I walked in Dave and the entire staff was pleasant, informative, and helpful. It is easy to be a loyal customer at Klaben when they consistently give you the best price around. More
Great service every time Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. More
Best Car Buying Experience I've Ever Had Joe was excellent! He went above and beyond to show me all the features of the car I was considering. My friend and I stopped at his dealership first Joe was excellent! He went above and beyond to show me all the features of the car I was considering. My friend and I stopped at his dealership first because I was interested in the Ford Fusion. We planned on going to other dealerships because I was interested in other cars and never got there. I explained to him what I was looking for price wise and also what I was looking to get on my trade in. He came back to me with a better offer than what I asked for. I didn't have to go back and forth on numbers with him at all. I had a mandatory meeting I had to attend the day of my purchase and he got everything ready for me while I was at my meeting. I came back and was there only an hour to sign papers, get my cell phone set up through my car and leave. He met every promise he set. I am a corporate trainer and part of what I train is customer service. I wish I had him at my company as an employee because of his amazing customer service. I left the dealership that day with his business cards so I could give them to other people. My friend who was with me throughout the experience had also told numerous people that it was the best car buying experience she ever saw as well. I will be back to see him for my future cars! More
Committed to excellence A fantastic job! Having purchased numerous vehicles from Klaben it's the kind of service we receive from Steve at the body shop that keeps us coming b A fantastic job! Having purchased numerous vehicles from Klaben it's the kind of service we receive from Steve at the body shop that keeps us coming back. Honest, professional, and committed to excellence is the standard from this young man. He goes above and beyond to insure the job is done right and the customer is completely satisfied! He is an asset to this company and I, along with my entire family, will continue doing business there. Gene, in sales, Mike, in service, and Steve, in the body shop are a true winning team! Thank you. More
Tex is the best! Lets face it, shopping for a new vehicle can be stressful and overwhelming. Tex made it a straight forward, pleasant experience. It was like buying a Lets face it, shopping for a new vehicle can be stressful and overwhelming. Tex made it a straight forward, pleasant experience. It was like buying a truck from a old friend. We have leased and purchased two vehicles from Tex and when it comes time for the next one, we will definitely go see Tex. I also feel confident in recommending him to friends and family that are in the market to buy a Ford. More
Excellent experience buy new Lincoln MKZ My husband and I came to Klaben with the new Lincoln MKZ all ready on our minds to buy. Gene Grabiec was a great salesman but Tom Nicodemus made the My husband and I came to Klaben with the new Lincoln MKZ all ready on our minds to buy. Gene Grabiec was a great salesman but Tom Nicodemus made the whole experience excellent. We have purchased several vehicles from Klaben over the years and have always had an outstanding experience. Christine Klaben ( finance manager ) remembered my husband from buying vehicles before, and is very good at her job. We are of the older generation and the way Tom Nicodemus explained the computer system to us and helped us in learning this system I would recommend him for every customer. Outstanding dealership. More
Best Easter Basket Ever! While most people get an Easter basket with chocolate, this year my husband purchased me a brand new 2015 Ford Fusion from Klaben! He took me to Klab While most people get an Easter basket with chocolate, this year my husband purchased me a brand new 2015 Ford Fusion from Klaben! He took me to Klaben where he arranged with Chris Moldas to have the car I like ready for a test drive. The great ride, looks and price of the Fusion, and service by Chris were awesome! Chris was very knowledgeable and such a fun person. I have already recommended him to others. A job well done by Chris and Klaben! More
Buying Experience Was .... Awesome I stopped by Klaben Ford approximately eight months ago and was basically window shopping. During that visit I met Ty Davis, a sales rep. Upon exp I stopped by Klaben Ford approximately eight months ago and was basically window shopping. During that visit I met Ty Davis, a sales rep. Upon explaining to Ty that I was only looking and pricing, this did not deter Ty from spending time with me. He could have easily left me alone and went on to other potential business, but he did not. Instead he was genuinely interested in spending some quality non automobile related chat time. In late March I decided it was time to trade in. There are so many dealerships in that area but I could not help but reflect on that Saturday morning I spent with Ty. He was the first sales rep I called and agreed to meet when it was convenient for me. I left the Klaben Ford dealership that day with a Ford F150. I really like this truck. I have owned many vehicles which were mostly GM. I could not be happier with my decision. This truck is well made and engineered and can't be beat for ergonomics. Every facet of the transaction was stress free. At times I find a rise in anxiety levels when purchasing from a dealership, but not this transaction. Ty Davis and the support staff were really awesome. I highly recommend Klaben Ford and Ty Davis for fair pricing, paying attention to the customer’s needs, and delivering on commitments. More