Klaben Ford Lincoln

Ford Focus troubles Klaben took care of us with our Focus problem. I'm very happy with their resolution! Thank you Rich Klaben, Mike Cooney and Joe French! Klaben took care of us with our Focus problem. I'm very happy with their resolution! Thank you Rich Klaben, Mike Cooney and Joe French! More

Fast and easy They all were very nice and willing to help with whatever needs that you had. Very friendly environment. Ty Davis made it a really fast and easy proce They all were very nice and willing to help with whatever needs that you had. Very friendly environment. Ty Davis made it a really fast and easy process in buying the car. More

Excellent customer service I purchased a Ford Escape last year and still continue to get great customer service. I was overdue for an oil change and Mr. Woodberry was able to wo I purchased a Ford Escape last year and still continue to get great customer service. I was overdue for an oil change and Mr. Woodberry was able to work around my schedule to get it in. Thanks for the great customer service!! More

Great customer service, went above & beyond expectations This was our second time dealing with Klaben. Mr Roscoe Woodberry was our salesperson and he went above and beyond our expectations. He was extremely This was our second time dealing with Klaben. Mr Roscoe Woodberry was our salesperson and he went above and beyond our expectations. He was extremely helpful and patient with us. We will defenetly visit Roscie and Klaben first when in the market for another automobile. More

Excellent Mike answered all our questions in a way we could understand. Every person we encountered was very kind and patient. Mr. Klaben even came in to meet u Mike answered all our questions in a way we could understand. Every person we encountered was very kind and patient. Mr. Klaben even came in to meet us. More

A Happy Return Customer This is my second time working with Klaben Ford in Kent, and for the second time my wife and I left with a great deal on a Ford Escape. Many thanks go This is my second time working with Klaben Ford in Kent, and for the second time my wife and I left with a great deal on a Ford Escape. Many thanks go to Don Batten for leading us on the sale, and for Doug Beavers who came to assist Don. I came in with an idea of what I was looking for in my next car, and both salesmen helped achieve that vision! More

Two new cars Kenney King called to let us know that Lincoln had some terrific deals available and we could trade our 2014 MKZ and MKX for 2016 models and not incre Kenney King called to let us know that Lincoln had some terrific deals available and we could trade our 2014 MKZ and MKX for 2016 models and not increase our lease payments.Two days later we drove our new vehicles home following extensive orientation to the automated controls and sync systems. Great experience and smooth transaction. More

Great Experience This was the first car we bought from Klaben, but it won't be the last. Dave Mott was our salesperson and we were able to complete most of the paperw This was the first car we bought from Klaben, but it won't be the last. Dave Mott was our salesperson and we were able to complete most of the paperwork through email and text. I found him very knowledgeable and liked working with him. There was absolutely no pressure. He was well prepared when we arrived to pick up our car. It was ready waiting for us and looked great. Reviewing and signing all of the paperwork took less than 10 minutes. At the end, Dave gave the best product demonstration I've ever experienced and learned some some tips about our other car. More

Great buying experience - I love these guys They are knowlegable, honest, and attentive to details. Any and all Ford purchases will be through Klaben in the future for my family. Ask for Tom i They are knowlegable, honest, and attentive to details. Any and all Ford purchases will be through Klaben in the future for my family. Ask for Tom in Sales - he is fantastic. And August is the best detailer in the business! More

No worry used car purchase We worked with Nate Bryant to purchase a used Ford Explorer. We typically purchase new, but Nate showed us how the Ford Certified Pre Owned program w We worked with Nate Bryant to purchase a used Ford Explorer. We typically purchase new, but Nate showed us how the Ford Certified Pre Owned program would allow us to find a super clean late model Explorer at an attractive price and because of the extended warranty have the peace of mind that comes with buying a new .Nate is the real deal. He makes you feel like his main focus is not making the sale, but making sure you are completely satisfied instead. More