Klaben Ford Lincoln

Great assistance by Curt in Parts Last night I backed into a parking spot with my recently purchased 2014 F-150 and when I got out of the truck I found a panel on ground in front of tr Last night I backed into a parking spot with my recently purchased 2014 F-150 and when I got out of the truck I found a panel on ground in front of truck. Not knowing what is was, not even sure it was from my truck, I went to Klaben Ford first thing this morning and found Curt at Parts desk. Showed him the panel and I followed him out to truck and he showed me where it came from under that truck. He than asked a service guy to help him and they got on the ground under the truck and attached the panel. Curt explained that it is a panel that is removed during an oil change and evidently, it came loose since last oil change (which was not done at Klaben by the way). I very much thank Curt for his assistance on this, getting on the ground in this cold morning and resolving the problem,. Also thanks to service guy that assisted but I did not catch his name. Bob Peters ps: and there was no charge. More

Helpful,knowledgeable, and friendly employees Danny Sawyer is a very knowledgeable and friendly sales person. He went out of his way to get me approved for financing so that I could purchase the c Danny Sawyer is a very knowledgeable and friendly sales person. He went out of his way to get me approved for financing so that I could purchase the car I wanted, and not just settle for something less. With his help I was able to get the car I wanted with low payments, low interest, and a very low down payment. Danny also stayed at work late to teach me all kinds of things about the car and show me how to set the radio stations and make the thing talk and follow commands. He was very friendly with my young son who thinks Danny and his talking cars are awesome. More

Always a Great Experience! 3 vehicles from Chris and counting. Klaben is an outstanding dealership and Chris epitomizes what a dealer sales representative should be. His frien 3 vehicles from Chris and counting. Klaben is an outstanding dealership and Chris epitomizes what a dealer sales representative should be. His friendliness and attention to detail is second to none. More

Rewarding! My experience with Terry Baughman as my salesman was time well spent. As he took time to explain everything and answer all my questions I had in regar My experience with Terry Baughman as my salesman was time well spent. As he took time to explain everything and answer all my questions I had in regards to my lease. He was able o meet my pmt affordability and explained how things worked in my new car. My service experience is always fast and has always had times agreeable with my work schedule to get serviced. Thank you again Terry and I look forward to doing more business with you in the future! More

Great service again! Always great service! Have bought a lot of cars here always was pleased! Never had a problem and was right on top of my service! Always great service! Have bought a lot of cars here always was pleased! Never had a problem and was right on top of my service! More

Excellent I got the vehicle I wanted for the price I wanted to pay. Sales people were extremely welcoming without any pressure. I would recommend them highly. I got the vehicle I wanted for the price I wanted to pay. Sales people were extremely welcoming without any pressure. I would recommend them highly. More

Best dealership Once again Chris and Ty did it got the car with the payment in our budget. They both go way beyond anyone else I know and his knowledge of all fords Once again Chris and Ty did it got the car with the payment in our budget. They both go way beyond anyone else I know and his knowledge of all fords is amazing, see Chris if you want it done slow and easy! As for terry Colbert and Mr. Klaben both gentlemen are the best at what they do thank you Klaben team! More

Nice Experience Went to Klaben because of the Auto Show for a test drive. Met a nice young salesman named Tyler Kline. Tyler was very helpful. I was interested in loo Went to Klaben because of the Auto Show for a test drive. Met a nice young salesman named Tyler Kline. Tyler was very helpful. I was interested in looking at a Transit equipped with rear seats and none appeared to be on the lot. He didn't stop looking and found one that had arrived but was not checked in. It turned out that it was just what I was looking for. I went home with it that day.I have bought from Klaben in the past and would recommend the dealership and their service dept. More

Car purchase enjoyable, I love the car. I was looking for a very specific car, and found it on dealer website. Matt Moyers very knowledgeable, professional, and enjoyed working with him. Obv I was looking for a very specific car, and found it on dealer website. Matt Moyers very knowledgeable, professional, and enjoyed working with him. Obviously, Matt is a car guy, knew my car very well. Mr. Klaben himself very much present during time spent at dealership; I was very impressed and grateful. Other sales reps were very informative without being intrusive. Actually was able to put car on lift in service to inspect underside of car; never had that happen before. Threw a curveball at finance people, coming from out of state; everyone handled crazy red tape with great competence and professionalism. Buying a new car can be very stressful for consumer; there never was a hint of high pressure salesmanship from Matt or anyone at dealership. It was truly an enjoyable experience. My only regret is that I live 6 hours away and will not be able to rely on Klaben's for service. I highly recommend Matt Moyers and Klaben Ford. Bill Barnes Very Satisfied Customer Lexington KY More

Excellent experience! JC Crawford is our salesman for many years now. We call him at the dealership, tell him what we are looking for and he gives us a great price with no JC Crawford is our salesman for many years now. We call him at the dealership, tell him what we are looking for and he gives us a great price with no running back and forth to managers and the sale is made. That is the way I like to do business. More