Klaben Ford Lincoln

Thank you Danny Sawyer Years ago I bought a ford focus 3 door from Klaben Ford of Kent. I loved my focus. But my family got larger and i could no longer fit my family in my Years ago I bought a ford focus 3 door from Klaben Ford of Kent. I loved my focus. But my family got larger and i could no longer fit my family in my car. I traded my focus in for a Hyundai accent. That was the worst mistake of my life. Than it got worse when the car got totalled. I owed more money on the car than I got for the accident. Ultimately I filed bankruptcy. 13 days after my bankruptcy was discharged I went to Klaben Ford. My sales associate was Danny Sawyer. He really cared about my situation. He listened to my story and cared. Not only did he protect our country for 15 years he took his time listened to my story and found me my dream car that I could afford and was safe for my family and I. Now I am a proud owner of a 2013 Ford Focus. Danny even stayed an extra hour after they closed to show me how to work the computer system in my car. Everyone at Klaben Ford in Kent really cares about their clients. More

Always great! We have been taking our vehicles for service to Klaben for many years. Our service advisor Mike is the best. All of the rest of the staff is very nic We have been taking our vehicles for service to Klaben for many years. Our service advisor Mike is the best. All of the rest of the staff is very nice and extremely helpful. We have also purchased several vehicles from Klaben and Chris is a great to work with when we need a new vehicle. We recently had to have collision damage repaired and there was no doubt we would use Klaben for the repairs. Again, nothing but the best from the collision repair team. More

4th Lincoln and the experience continues When I got my first MKX from Klayben after poor service experiences ( note the plural) from my previous Ford Lincoln supplier I stressed to the Sales When I got my first MKX from Klayben after poor service experiences ( note the plural) from my previous Ford Lincoln supplier I stressed to the Sales ( Matt Hryb) that ongoing business was a sales/Service function and the two were equally important. The last two MKX and one MKS were looked after by Mona Crooks and my new 2016 MKX will also be with Mona. She is impressive in listening , function and true to her word in responses and care. In a function dominated by males she excels in performance and along with Matt in Sales make a remarkable team. More

Service Great service and a friendly atmosphere. It was my first time at the dealership and I will return. Mono was very friendly and did a thorough job. Great service and a friendly atmosphere. It was my first time at the dealership and I will return. Mono was very friendly and did a thorough job. More

First time service Received my oil change and tire rotation and a number of checks and double checks to make sure my vehicle was in good working order and even got a car Received my oil change and tire rotation and a number of checks and double checks to make sure my vehicle was in good working order and even got a car wash. The prices were exceptional, totally lower than anywhere else. Totally awesome! More

Thank you kim Thank you Kim for taking the time to make sure my rims were handled with care. I appreciate everything you do for me and my family. Thank you again! Thank you Kim for taking the time to make sure my rims were handled with care. I appreciate everything you do for me and my family. Thank you again! More

Doug Carter and Rich Klaben - Class Acts!!!!! At 20, they made sure I left with the vehicle I wanted and the price I needed ! The process was quick, professional and honest! I would recommend an At 20, they made sure I left with the vehicle I wanted and the price I needed ! The process was quick, professional and honest! I would recommend anyone in the market for a new vehicle to visit Doug !!!! More

Good service, not been the best truck I've ever owned Got me in and out very quickly. It was done on time. This F150 hasn't been the best truck I've ever owned. I've had to spend a lot of money on repairs Got me in and out very quickly. It was done on time. This F150 hasn't been the best truck I've ever owned. I've had to spend a lot of money on repairs that shouldn't have been necessary with the the miles it has on it. ( ball joints ant 30k , steering shaft at 75k ) Ford needs to quit putting junk parts on their vehicles!!! More

Works ooilchange and tire rotation Same great service!!! Just as expected.I come exclusivly for my Escape service. The service department is one of the more important reasons I buy from Same great service!!! Just as expected.I come exclusivly for my Escape service. The service department is one of the more important reasons I buy from Klaben. Thanks Kim More

Nice to work with sales people who a honest and fair! I recently leased a Ford F-150 from Klaben Ford Lincoln in Kent, Ohio. Working with Jeff Tetreault and Tim Sterling was a real pleasure. They helped m I recently leased a Ford F-150 from Klaben Ford Lincoln in Kent, Ohio. Working with Jeff Tetreault and Tim Sterling was a real pleasure. They helped me pick the right vehicle for my needs for pulling a travel trailer and made sure I was taking everything in to account that I needed to. I would recommend working with them and this dealer any time. A pleasure to work with! More