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Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,456 reviews
Routine service on my Ford truck. Kim Wolfram is absolutely the best! The whole staff bends over backwards to take care of their customers. Kim Wolfram is absolutely the best! The whole staff bends over backwards to take care of their customers. More
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2017 Lincoln MKZ Excellent experience at Klaben Lincoln to purchase my new car. Chris Moldas took great care of us! He is knowledgeable and patient! The dealershi Excellent experience at Klaben Lincoln to purchase my new car. Chris Moldas took great care of us! He is knowledgeable and patient! The dealership is comfortable and all of the staff are very friendly and helpful. Highly recommend doing business with Klaben. More
The Best This was by far the best car buying experience I have ever had, both Don and Doug were very helpful and full of knowledge concerning my used car purc This was by far the best car buying experience I have ever had, both Don and Doug were very helpful and full of knowledge concerning my used car purchase. I would highly recommend Kablen Ford Lincoln to anyone in the market for a vehicle More
Pleasant Purchase Experience Purchased a certified pre owned Escape. Large selection of vehicles to choose from. Doug Carter did an excellent job answering all my questions. No Purchased a certified pre owned Escape. Large selection of vehicles to choose from. Doug Carter did an excellent job answering all my questions. No pressure, just helpful through out the process. More
Buddy Moore Very friendly and helpful. Was very understanding of what i wanted in my new car, and handled a previous dealership issues with ease. Thank you Buddy Very friendly and helpful. Was very understanding of what i wanted in my new car, and handled a previous dealership issues with ease. Thank you Buddy Moore. More
First visit to service dept Took my wife's car in for the first scheduled maintenance visit. Klaben assigns service advisors to each customer, and this service advisor is your p Took my wife's car in for the first scheduled maintenance visit. Klaben assigns service advisors to each customer, and this service advisor is your point of contact throughout your ownership of the vehicle. I was assigned Anthony Wilson. Anthony did a great job explaining the process, and most importantly, delivering on what he told me. My only suggestion/recommendation, would be to have brochures of the current model cars in the waiting area. I was interested in reading/getting information on a vehicle, but was unable to do so since the sales area was not open at 7:30am. More
Experience Great experience. Mona is very customer conscious. She is always friendly, professional and helpful. Also makes sure our charges are correct. Great experience. Mona is very customer conscious. She is always friendly, professional and helpful. Also makes sure our charges are correct. More
Love my EDGE!! Great experience...! Came to Klaben Ford because of the integrity of the name, purchased my new EDGE because of Doug Carter & Steve Perkins!! Thanks Great experience...! Came to Klaben Ford because of the integrity of the name, purchased my new EDGE because of Doug Carter & Steve Perkins!! Thanks for all your time and effort! More
Outstanding customer service department. From the initial intake for service to the personal assistance I received ( walking with the aid of a cane) to the placing my car at the door (it was From the initial intake for service to the personal assistance I received ( walking with the aid of a cane) to the placing my car at the door (it was raining) I can only say what an outstanding experience I had. Great service personnel. More
Great service, great people I bought a car from Klaben Ford again, because the service I get is always top notch. Roscoe Woodberry helped me find a car, and listened to what my w I bought a car from Klaben Ford again, because the service I get is always top notch. Roscoe Woodberry helped me find a car, and listened to what my wife and I were looking for in a car. There was no pressure to buy, and no efforts to upsell us beyond what we wanted. I would definitely recommend going to Klaben Ford and working with Roscoe. More