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Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,453 reviews
Always great service We have always purchased our vehicles at Klaben Ford. Who better to service them! Our service writer knows our driving habits and what our vehicles ne We have always purchased our vehicles at Klaben Ford. Who better to service them! Our service writer knows our driving habits and what our vehicles need. There is no high pressure sales and they have always treated us like family. That speaks volumes. More
Another Great Experience Brought my 2014 F150 in for service and was in an out in roughly 90 minutes. The waiting room is clean and comfortable. Kim Wolfram thoroghly review Brought my 2014 F150 in for service and was in an out in roughly 90 minutes. The waiting room is clean and comfortable. Kim Wolfram thoroghly reviewed the status of my truck and what to expect at the next service appointment. More
I keep coming back! I return every two years to Klaben Ford/Lincoln to meet up with my favorite car dealer, Danny Sawyer and drive away with a shinny new Lincoln. Danny I return every two years to Klaben Ford/Lincoln to meet up with my favorite car dealer, Danny Sawyer and drive away with a shinny new Lincoln. Danny is a pleasure to work with, and lots of fun too! The process is painless, they always have a nice selection of cars so I drive away that day with what I want. Klaben very much tries to expedite the deal and the service department is super easy to deal with. Not that anything ever goes wrong, just get my oil change and regular check up as suggested. I highly recommend Klaben and Danny Sawyer to all of my friends and family. More
Car buying made EASIER! Thank you Klaben Ford Lincoln, Mr. Klaben, Doug Carter, Jen, Matt, and all the staff at the desk and office (can not remember all their names). They w Thank you Klaben Ford Lincoln, Mr. Klaben, Doug Carter, Jen, Matt, and all the staff at the desk and office (can not remember all their names). They worked together to ease our concerns about purchasing a certified pre-owned 2014 Ford Focus. We had difficulties with other dealers, getting financing due to personal problems and some dealers were not able to assist us. Klaben has superb and qualified staff that paved a path and opened doors for us, financially and physically! Thanks to Doug Carter's personally handling our concerns, easing our doubts, guiding us from negative thoughts into positive reults. HUGE THANK YOU to each person at Klaben for providing the opportunity to drive down the road in our very nice car that accommodates our needs and finances. Klaben did what other dealers could or would not do: provide great customer service with a smile, sensitivity, expert advice, and excellent products selected to meet the qualifications needed by consumers. More
Long time customers Always go to Klaben Ford for vehicle purchases,we have been a long-time customers and we deal exclusively with Tex Welch. We always get great servic Always go to Klaben Ford for vehicle purchases,we have been a long-time customers and we deal exclusively with Tex Welch. We always get great service and will continue to patronize klaben Ford. More
Routine Maintenance Awesome service wins me over every time!! Ask for Jason for an excellent customer experience! I would definitely bring my car back again for service Awesome service wins me over every time!! Ask for Jason for an excellent customer experience! I would definitely bring my car back again for service. More
Going back in time It all started when I was met by a young man named Kyle who welcomed me with a very positive attitude and a big smile. It was a throw back to the day It all started when I was met by a young man named Kyle who welcomed me with a very positive attitude and a big smile. It was a throw back to the days of old when dealerships (and people) were actually pleased to see you and to focus on your needs - not just assembly like as is true for most today. There was no sign of the indifference seen so often these days. Anthony Wilson, the Service Advisor I was provided was very much the same - making sure it was my needs that were being met. You rarely see this type of treatment any more and takes me back to the days when people and companies took pride in their "first impressions" and focus on the customer. Even the owner took time to contact me. What an impressive car dealership - one that can be trusted to help you instead of just "selling" you. More
Great Dealership - Great Staff - Great Experience After seven years and over 140,000 miles on our car, we knew it was time to get a new car. We did not however really relish the idea of taking on a pa After seven years and over 140,000 miles on our car, we knew it was time to get a new car. We did not however really relish the idea of taking on a payment again. On July 2nd, we came to Klaben Ford on a referral and asked to speak to Rich Klaben. We did not have an appointment but he came out to speak to us. He, along with our salesperson Danny Sawyer, spent over a half hour talking with us about our questions and needs and offered advice and guidance. With the payment we told them we wanted to stick to and the Ford Escape we were interested in in mind, Danny spent about seven hours from start to finish with us! Even staying after the dealership closed to get the car finalized! He was not only patient, knowledgeable, and understanding of our particular situation, but he made the day fun by talking and joking around with us and our kids! To make car buying fun, along with staying in the budget number we gave him for the car we wanted, says a lot about how hard HE and THIS DEALERSHIP works to help their customers! I cannot say enough good things about Klaben Ford or Danny Sawyer! We got a great price on our trade and walked out with a beautiful 2017 Ford Escape! The next day Danny sent a picture of my kids with our old car and one of all of us with the new car. A few days after that we received an Edible Arrangement thanking us for our business! Personal touches and professional service! Thank you Danny, Rich, and Klaben Ford!! More
Very Happy With Quick Lane I couldn't be happier with my experience at Klaben's Quick Lane. I received my estimate quickly, my repair was done a lot faster than I thought it wou I couldn't be happier with my experience at Klaben's Quick Lane. I received my estimate quickly, my repair was done a lot faster than I thought it would be, the cost was very reasonable, and the customer service was great. I have already recommended Quick Lane to friends because I had such a positive experience. More
i have confidence in Klaben. I came in for an oil change and was informed of a recall that I did not know about. From the service writers to the mechanics I feel certain my car ha I came in for an oil change and was informed of a recall that I did not know about. From the service writers to the mechanics I feel certain my car has been looked over and taken care of properly repaired. Now I feel safe to hit the road!! More