Klaben Ford Lincoln

Another Great Experience with Don Batten and Klaben Ford! This was my second time buying from Klaben Ford and more importantly Don Batten. My wife and I were looking at new vehicles and Don with the help of This was my second time buying from Klaben Ford and more importantly Don Batten. My wife and I were looking at new vehicles and Don with the help of Mike, made this process enjoyable. As I mentioned this is the second time, I've dealt with Don. Anyone looking to buy from Klaben would be lucky to get to work with him. He has a great attitude and is able to keep what can be a stressful process, light and upbeat. Most importantly he is willing to work with you. I was upfront with Don about about what my end goal was of purchasing two vehicles and he was able to facilitate the process seamlessly. He also took the extra time to "personalize" my wife's vehicle after the paperwork was signed while I was transferring my belongings out of my truck. Before I had finished cleaning it out he had connected her phone and and set all her radio presets while pointing out a few other options to her(Like the remote start that she can do through an app on her phone). She is thrilled with her new Escape! I had to go back to pick up an accessory they needed to order today and Don spent 20 minutes talking with me and answering a few more questions of mine! His service doesn't end at the time of sale. The first time I went to Klaben, Don was the reason I bought from the dealership and he's 110% the reason I came back a second time. I've even begun having service done here as well since purchasing my vehicles! Mike was great too, since we were purchasing two vehicles we had the pleasure of working with another salesman throughout the process. While Don worked on getting everything squared away with vehicle #1. Mike took my wife and I down to the lot to look at the Escapes and explain the differences in each trim package as well as some new features to the model year. He brought a second vehicle up for us as my wife couldn't decide which color she liked. They were both very personable and again made a process most people dread into an enjoyable afternoon with my wife. I just wanted to thank Don again, and Mike for helping us get two new vehicles! I know the next car we buy will be from Klaben again and will make sure I get to work with either one of them again! If you are looking for a Ford in this area, you'd be silly to not stop in at Klaben Ford and talk to either Don or Mike. I guarantee you won't want to go anywhere else after! Thanks! More

Very happy with truck Great dealership, with great sales people, especially Mike Cooney. Service is also great. Highly recommend klaben ford. You will be glad you came to Great dealership, with great sales people, especially Mike Cooney. Service is also great. Highly recommend klaben ford. You will be glad you came to klaben. More

Excellent! I was leaving on a vacation and a shock had to be replaced. They promised I would have it and they delivered! As always, a good experience. I was leaving on a vacation and a shock had to be replaced. They promised I would have it and they delivered! As always, a good experience. More

New Purchase Working with Doug Carter on the purchase of my new 2016 Ford Fusion was easy, fast and very pleasurable. I would recommend Klaben and Doug if you are Working with Doug Carter on the purchase of my new 2016 Ford Fusion was easy, fast and very pleasurable. I would recommend Klaben and Doug if you are thinking about purchasing vehicle. Doug is very professional. More

Patience I continue to lease at klaben because of the great experience I always have- I almost wish this was a 2 year lease instead of 3 so I can go back soon I continue to lease at klaben because of the great experience I always have- I almost wish this was a 2 year lease instead of 3 so I can go back sooner! My sales rep is always patient with me and all my questions and isn't pushy and pressuring me to buy something I don't want or need. More

Fantastic experience Buddy Moore was fantasic to work with as well as Kenny King. It was top notch service and treatment from beginning to end. We'll definitely be back Buddy Moore was fantasic to work with as well as Kenny King. It was top notch service and treatment from beginning to end. We'll definitely be back for our next car! More

Excellent Returned from a trip with multiple problems with our Milan. Called and spoke with Joe who was able to get us almost an immediate appointment along wi Returned from a trip with multiple problems with our Milan. Called and spoke with Joe who was able to get us almost an immediate appointment along with a rental/loaner car. Saw Mona when we came in. Very attentive to the problems and added in a recall we weren't unaware of. Kept us advised of the repair progress and let us know it would be another day waiting for parts. Car was ready when promised and was even washed. Excellent service for the car and excellent care from all those we dealt with. More

Excellent service for my Ranger. I always get great service at Klaben Ford Service Dept.. Thanks !!! The service was great, timely and done in a timely manner. The total cost was exc I always get great service at Klaben Ford Service Dept.. Thanks !!! The service was great, timely and done in a timely manner. The total cost was excellently reasonable. Thanks much. I'll be back. More