
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent Brandon was very helpful and took care of my purchase!! I am very happy with my new car and will return to Brandon in the future! Brandon was very helpful and took care of my purchase!! I am very happy with my new car and will return to Brandon in the future! More
Unable to fix the problem Brought my 2016 Ford Escape in due to "engine failure" message. The car has 30,000 miles on it... way to early to be having major problems. They repla Brought my 2016 Ford Escape in due to "engine failure" message. The car has 30,000 miles on it... way to early to be having major problems. They replaced the engine throttle mechanism and assured me everything was o.k. Two weeks later, while in PA with my family and four hours away -- same message and problem. This is the second car I've purchased from Klaben. Both have been unreliable and had major problems in the first year or two and required many visits to get them working. More

Family Mr. Cooney and team always treat us like family. They focus on our families needs and put our family in the right vehicle. My family has gone to Kla Mr. Cooney and team always treat us like family. They focus on our families needs and put our family in the right vehicle. My family has gone to Klaben Ford on Kent for years. There is no better place! Thanks, More
excelent, courteous, knowledgable I am a return customer to Klaben always have had an excellent experience every time. Very friendly and accommodating to my needs, most importantly ver I am a return customer to Klaben always have had an excellent experience every time. Very friendly and accommodating to my needs, most importantly very knowledgeable. More
Great dealer...Doug Carter brings us back I have recently purchased two F-150 trucks from Doug Carter and I've truly enjoyed both experiences and you can't always say that when purchasing a ne I have recently purchased two F-150 trucks from Doug Carter and I've truly enjoyed both experiences and you can't always say that when purchasing a new vehicle. Doug has always been friendly and patient and made sure I got exactly the truck I wanted. I live about 35 minutes from the dealership and I have closer options to buy a Ford but I go to Klaben mainly because of Doug. I feel like I bought vehicles and made a friend in the process. The finance department is great as well. The ladies back there have been super friendly and efficient and explain the paperwork thoroughly and make that whole process easy and as quick as possible. My girlfriend also recently purchased a vehicle from Doug and she is very intimidated and stressed by car shopping in general but Doug made it so easy and was so willing to help without being pushy that she had a fantastic time looking and buying and couldn't be happier with the Edge Titanium he got her into. If you're looking for a great vehicle and want to be treated fairly and have a great car buying experience go see Doug! I have no doubt you'll be more than satisfied! More
Ford Service I work but took my car in for scheduled service recently. My CSR is Kim Wolfram, & the team promptly came out for prelim checks, got the car in to the I work but took my car in for scheduled service recently. My CSR is Kim Wolfram, & the team promptly came out for prelim checks, got the car in to the bay & out in about 1 1/2 hrs, with the "works" pkg. I was able to get back to work & get on to my other appointments. Thank you! More
Fantastic service Stopped in on a Saturday and received fantastic service. service personnel were very kind and professional. They looked over my car and explained th Stopped in on a Saturday and received fantastic service. service personnel were very kind and professional. They looked over my car and explained things that were wrong that I wasn't aware of. Car drives like a new vehicle. More
Service Good service as always. Quality parts used. Warranty service work. No issues. Took time to research and find the issue and order parts as needed. Good service as always. Quality parts used. Warranty service work. No issues. Took time to research and find the issue and order parts as needed. More
Great car buying experience I have been dealing with Klaben Ford for 20 years now, and more importantly, my salesman, Terry Baughman for 20 years. He has become an adopted family I have been dealing with Klaben Ford for 20 years now, and more importantly, my salesman, Terry Baughman for 20 years. He has become an adopted family member of ours. I pass several other closer dealerships because I know that I will be treated well, and cared for by Terry. He really makes car buying special. More
Great buying experience!! I had a price a color and a couple of options and the model I wanted in mind. Gave the information to Gene and had exactly what I wanted! Quick and ea I had a price a color and a couple of options and the model I wanted in mind. Gave the information to Gene and had exactly what I wanted! Quick and easy! More