Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,179 reviews
Love my EDGE!! Great experience...! Came to Klaben Ford because of the integrity of the name, purchased my new EDGE because of Doug Carter & Steve Perkins!! Thanks Great experience...! Came to Klaben Ford because of the integrity of the name, purchased my new EDGE because of Doug Carter & Steve Perkins!! Thanks for all your time and effort! More
Outstanding customer service department. From the initial intake for service to the personal assistance I received ( walking with the aid of a cane) to the placing my car at the door (it was From the initial intake for service to the personal assistance I received ( walking with the aid of a cane) to the placing my car at the door (it was raining) I can only say what an outstanding experience I had. Great service personnel. More
Great service, great people I bought a car from Klaben Ford again, because the service I get is always top notch. Roscoe Woodberry helped me find a car, and listened to what my w I bought a car from Klaben Ford again, because the service I get is always top notch. Roscoe Woodberry helped me find a car, and listened to what my wife and I were looking for in a car. There was no pressure to buy, and no efforts to upsell us beyond what we wanted. I would definitely recommend going to Klaben Ford and working with Roscoe. More
Service Always great service, from going so many times, a lot of people know me by name, a pleasure to go there for my service. They take very good care of my Always great service, from going so many times, a lot of people know me by name, a pleasure to go there for my service. They take very good care of my car, and will wash it before returning it to me. Thanks Mona More
Great experience My experience with JT was great. He made everything easy and a wonderful experience. He made sure we were comfortable and had all the information we n My experience with JT was great. He made everything easy and a wonderful experience. He made sure we were comfortable and had all the information we needed. Mr. August Koch did a great job cleaning up the scratches and things that were on my car and it looks great More
Thank You!! I want to give a Huge Thank you to Tyler, Matt, Christina and of course Mr. Rich Klaben. I am amazed at the length you went to make sure I left there I want to give a Huge Thank you to Tyler, Matt, Christina and of course Mr. Rich Klaben. I am amazed at the length you went to make sure I left there with more then I even asked for. I can not say thank you enough! Definitely a customer for life! More
Great people; great service It was a great experience overall! Ford was not going to let me leave until I found exactly what I was looking for! I appreciate their patience and qu It was a great experience overall! Ford was not going to let me leave until I found exactly what I was looking for! I appreciate their patience and quality of work! Tim was also very friendly; it was a pleasure working with him! More
Excellent service! I recently went to Klaben for an oil change and it just so happened to be my first time and I went to the wrong building but everyone was more than ha I recently went to Klaben for an oil change and it just so happened to be my first time and I went to the wrong building but everyone was more than happy to help! Once I was getting checked in I was walked through the process step by step and all my questions were answered! I waited for my car to be done and it the whole process was faster than I thought! and the complementary car wash was great (my focus needed a bath haha)! More
Wonderful What's a wonderful place to go didn't feel pressured into buying something I wouldn't be happy with they helped to find a vehicle that I'm happy with What's a wonderful place to go didn't feel pressured into buying something I wouldn't be happy with they helped to find a vehicle that I'm happy with More
Fantastic customer relations I went into Klaben with the intent of window shopping to see what my potential options were. Brandon worked with me throughout the day to ensure I fou I went into Klaben with the intent of window shopping to see what my potential options were. Brandon worked with me throughout the day to ensure I found a vehicle that fit everything I was looking for and it was impossible to walk away without a car. They definitely put the people before the dollar and I will be back to buy another car from them in the near future! More