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Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We always have highly recommended Klaben Ford Lincoln Over the years Geneva and I have purchased a number of Lincoln Town Cars at the Klaben Dealershiip and have always appreciated the competence of Dan P Over the years Geneva and I have purchased a number of Lincoln Town Cars at the Klaben Dealershiip and have always appreciated the competence of Dan Peters in Sales and Kim Wolfram in the Service Dept. We are fortunate to have such a friendly, modern and spacious Lincoln dealership nearby. Richard Klaben is to be complimented for having such a excellent organization. More
Super Service from first to last step The Klaben Team delivers from the moment you step out of your car. Eric Dyer made sure that all of my service concerns were listed and then carefully The Klaben Team delivers from the moment you step out of your car. Eric Dyer made sure that all of my service concerns were listed and then carefully explained what could be done. He researched options for replacing my tires. The waiting room was comfortable, clean, and well stocked with a variety of beverages and snacks. I am diabetic and welcomed the fact that there was fruit, coffee, and water available. While I was there, a worker came in several times, checked the food area and asked if anyone needed anything, Before I left, Eric followed me to my car to make sure that the phone-radio sync system was fully operational, Jim More
Amazing guest service, Extremely easy buying process I had an awesome experience from the moment I drove on the lot. Everything was very clean and well presented. As soon as I entered the building the ow I had an awesome experience from the moment I drove on the lot. Everything was very clean and well presented. As soon as I entered the building the owner (Rich Klaben) was the very first one to greet me. My salesmen Brandon was equally terrific, great customer service, never pushed anything on me, and knew all the features about all the cars I was interested in. Brandon informed me of deals that I had no idea about going into the dealer, which saved me hundreds if not thousands of dollars through out the life of the term. I am recommending Brandon to all my friends when they are looking for a car. Top notch service, very knowledgeable, genuinely cared about me and the car I ended up in. Thank you Brandon and The Klaben Team! More
Outstanding service very professional and personal. I would recommend the Klaben dealership and their service department to anyone. I have always been treated ve service very professional and personal. I would recommend the Klaben dealership and their service department to anyone. I have always been treated very well by any staff from any department. More
Kim Wolfram was and is always a pleasure to work with. Kim Wolfram has always been very helpful and honest in what I need to do for the focus. She helps with making what is important work done to keep the Kim Wolfram has always been very helpful and honest in what I need to do for the focus. She helps with making what is important work done to keep the car in good running condition. More
Service Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service ce Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service center for all my vehicles purchased from Klaben. More
Great Experience! From the moment we walked in Gene and Matt made us feel valued and comfortable. They were not pushy or aggressive. My wife and I explained why we were From the moment we walked in Gene and Matt made us feel valued and comfortable. They were not pushy or aggressive. My wife and I explained why we were there and they worked hard to work a deal that was good for us, making no attempt to up-sell us. Highly recommend this dealership for anyone in the market for a new car. More
Service They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. More
Experience was beyond wonderful! Ty was amazing! I met him at the bank where I worked at the time and he mentioned that he sells cars. I told him that when I was ready to purchase a c Ty was amazing! I met him at the bank where I worked at the time and he mentioned that he sells cars. I told him that when I was ready to purchase a car, I'd check him out. I've always been a Toyota customer so when I was ready I went to the Toyota dealership and I didnt feel like I was treated very well. So as a result, I went next door to Klaben Ford and saw TY who with Rich Klaben provided me with world class service. The whole process took a long time but thats to be expected when you go into a dealership. Anyway, I was provided with a deal that I couldnt refuse! I will never again go anywhere else because this dealership is my go to! More
Oil change Dropped in to see if I could get an unscheduled oil change. Kim was able to get me in and out even though I did not schedule ahead of time. Dropped in to see if I could get an unscheduled oil change. Kim was able to get me in and out even though I did not schedule ahead of time. More