Klaben Ford Lincoln

Great Service Had my car in for oil change, fluid check, etc. Mona Crooks was awesome and so was Joe French. I'm not sure which mechanic worked on my car but he did Had my car in for oil change, fluid check, etc. Mona Crooks was awesome and so was Joe French. I'm not sure which mechanic worked on my car but he did a great job. The complimentary car wash was a nice bonus. I've been dealing with Klaben Ford in Kent for many years for service and new vehicles and I have never been disappointed. More

Family This is the 10 vehicle I have bought from Klaben Ford. Every time I go there, I feel like I am a member of the family. They treat me great. They ta This is the 10 vehicle I have bought from Klaben Ford. Every time I go there, I feel like I am a member of the family. They treat me great. They take the time to go over multiple options so that I can make the best decision for my family. Mike Cooney and Mr. Klaben have a customer for life. More

Great Customer Service Rich Klaben stopped by to introduce himself to my wife and I, and thanked us for our business. Tom Nicodemus was very helpful and patient with us thro Rich Klaben stopped by to introduce himself to my wife and I, and thanked us for our business. Tom Nicodemus was very helpful and patient with us throughout the sale. Everyone at the Klaben Ford were friendly and made us feel welcome. We love our new Edge, and look forward to a long relationship with our new friends at Klaben Ford. More

Extremely personal and professional. Jeff gave me personalized attention. He went above and beyond to get me the car I wanted. It was a very delightful way to lease a car. No hassles, no Jeff gave me personalized attention. He went above and beyond to get me the car I wanted. It was a very delightful way to lease a car. No hassles, no going back and forth. I felt I could trust Jeff ! More

Car problems, Mike to the rescue !!!!!! I have been dealing with Mike for many years now and I can't thank him enough for all he has done over the years for us. I believe Mike truly cares ab I have been dealing with Mike for many years now and I can't thank him enough for all he has done over the years for us. I believe Mike truly cares about his customers and he shows it by being kind, friendly, honest, and trustworthy. I not only think that Mike is great at his job, I consider him to be a friend. Thanks again Mike !!!! More

Cargo light replaced, work well done, Mike was great. Asked other questions on 2016 Edge and received answers needed. Vehicle was washed for me, good perk. replaced, work well done, Mike was great. Asked other questions on 2016 Edge and received answers needed. Vehicle was washed for me, good perk. More

Another satisfied visitor The service guys are great and always keep me updated on what is going on with my car. I would highly recommend to anyone who needs service for their The service guys are great and always keep me updated on what is going on with my car. I would highly recommend to anyone who needs service for their car. More

Routine maintenance with extraordinary customer service My car is still fairly new, so I did not expect anything to be wrong with it. Joe verified that everything was fine during this oil change. He provi My car is still fairly new, so I did not expect anything to be wrong with it. Joe verified that everything was fine during this oil change. He provides superior customer service always. More

Normal 10,000 miles service Mona Crooks always takes great care of me. I just work in the customer area and she handles all the rest. Positively no hassle for me to get the car Mona Crooks always takes great care of me. I just work in the customer area and she handles all the rest. Positively no hassle for me to get the car serviced. More

Fast and friendly It didn't take long for the technician to diagnose the problem. The part (throttle body) was available same day but came in the next. Easy to schedu It didn't take long for the technician to diagnose the problem. The part (throttle body) was available same day but came in the next. Easy to schedule an appointment and they are very efficient. More