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Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great deal We bought a used certified 2015 Lincoln mkz. Love the car. Sales guy (Matt Moyer) was great, down to earth and very personable, and willing to go ou We bought a used certified 2015 Lincoln mkz. Love the car. Sales guy (Matt Moyer) was great, down to earth and very personable, and willing to go out of his way to make us happy. We saw the car online and the only issue we had was that we had to come back a second time to see the car because they couldn't find it. They apologized, but no big deal since we live only 5 minutes away. Also, they are very competitively priced. Be prepared to haggle on your trade in though, as they started out very low. Guess that's just how the car business works. More
Fantastic Experience I couldn't ask for a better experience, I was unsure of what I wanted but Ty Davis gave me a great service, He took the time to breakdown all my optio I couldn't ask for a better experience, I was unsure of what I wanted but Ty Davis gave me a great service, He took the time to breakdown all my options and I really appreciated that. Ty Davis is a class act and my experience was fantastic. More
On time, fast work, well done. There is an effecient flow of vehicles into the service prep area and there appears to be no wasted effort. Pull in, greeted, sign in with advisor, g There is an effecient flow of vehicles into the service prep area and there appears to be no wasted effort. Pull in, greeted, sign in with advisor, grab a cup of coffee and watch the news or check email. Before you know it, you are ready to go. Kim Wolfram is very organized and knowledgable. More
Escape purchase we were contacted by Chris when searching on-line for trade-in value and looking to lease a new vehicle. Our old sales rep at Klaben had retired so we we were contacted by Chris when searching on-line for trade-in value and looking to lease a new vehicle. Our old sales rep at Klaben had retired so we began dealing with Chris. He is pleasant and extremely easy to work with and the overall lease of our new vehicle was a swift and efficient process. We would highly recommend Chris and all the employees at Klaben as an enjoyable team to work with. More
see below I came in to have a problem repaired that has been addressed before and obviously not repaired for the long haul. I was charged this time and I thoug I came in to have a problem repaired that has been addressed before and obviously not repaired for the long haul. I was charged this time and I thought there should not be a cost since they already had attempted to repair it one other time. I bought new tires and they seem fine. Other work they did is satisfactory. All personnel are always very friendly. More
Wonderful experience We recently went to Klaben to trade in my Ford Focus on a Dodge Ram. I contacted my salesman that sold me the Focus, Tyler Kline, and he was more than We recently went to Klaben to trade in my Ford Focus on a Dodge Ram. I contacted my salesman that sold me the Focus, Tyler Kline, and he was more than helpful in making this happen. Tyler and the Klaben staff made the process quick and did a great job getting me in the truck I wanted and keeping my payments in the range I needed. Tyler was very prompt in returning phone calls and having the truck ready for me when I went for the rest drive. More
Lost time Was there for over 4 hours never did anything to car was told three different prices then said I would have to leave it overnight I have a two hour dr Was there for over 4 hours never did anything to car was told three different prices then said I would have to leave it overnight I have a two hour drive there bought both of our vehicles there not happy at all More
Nate's the Best I called the dealership looking for a specific car and Nate Bryant was a fantastic help both on the phone and throughout the leasing process. He was p I called the dealership looking for a specific car and Nate Bryant was a fantastic help both on the phone and throughout the leasing process. He was personable and professional as well as extremely knowledgeable about the car, and I thought the entire experience of purchasing at Klaben was excellent. The cherry on top of my interaction was when I forgot to bring my spare key to the dealership and then they forgot to return my old license plates to me, Nate offered to drive to my house the next day to make the exchange rather than asking me to drive back out to Kent. I'd highly recommend both the dealership and Nate Bryant to anyone looking for a Ford. More
Ty Davis is the Best Car Salesperson I've ever dealt with! We have been leasing or buying cars from Klaben Ford Lincoln for fifteen+ years. Ty Davis put us in our first car from Klaben, and we have never wante We have been leasing or buying cars from Klaben Ford Lincoln for fifteen+ years. Ty Davis put us in our first car from Klaben, and we have never wanted to deal with anyone else. He is friendly, knowledgeable, and helpful in every way. In our most recent visit, we also worked with Christine Klaben in getting all of the forms signed. She was a delight, explaining everything clearly while making signing our names countless times actually a pleasant experience. Cannot say enough good things about Ty, Christine, and the Klaben dealership. Thanks to the whole team (there were others, but I don't know their names) for another great experience! More
EXCELLENT I came in the dealership Saturday afternoon not knowing what I wanted. My sales representative Ty Davis helped a great deal. He provided excellent cu I came in the dealership Saturday afternoon not knowing what I wanted. My sales representative Ty Davis helped a great deal. He provided excellent customer service to my husband and I, which lead to my purchase. I am now driving a 2017 Ford Escape SE. I was completely satisfied with my experience at Klaben Ford in Kent. I recommend everyone go there and ask for Ty Davis! More