Klaben Ford Lincoln

It's Because Of Those Two Salesmen! Tim Sterling and Ty Davis are two of the best salesmen I've ever dealt with at not only Klaben but at at ANY dealership I've been to! I actually went Tim Sterling and Ty Davis are two of the best salesmen I've ever dealt with at not only Klaben but at at ANY dealership I've been to! I actually went to another dealership with my son to look at a car he was interested in the day before we went to Klaben. The difference was like night and day! The representative at that other dealership wasn't very friendly, and they acted like my son wasn't good enough to get a car and even lied by saying his prior auto loan that he had good standing with was not on his credit report! The person we dealt with was kind of abrupt and even made some comments that started to push our buttons (especially my wife's). I would not recommend that place to anyone when they could go somewhere so much better! But Klaben on the other hand, I am recommending them to everyone! It's mainly because of two sales representatives and the way they took their time with us and the way they handled themselves professionally, and especially the fact how they made us feel very comfortable to the point as though we were dealing with family! I also love how they didn't make us feel rushed, took the time to answer all our questions that we had, and even went beyond to further explain things and break everything down for us! There is something I saw in these two salesmen that I thought was a value you don't come across very often at places like this. What I saw in them was that their heart was in it, and they are very passionate about what they do! Ty Davis and Tim Sterling are what made the Klaben dealership such a pleasure to deal with! We wound up buying two vehicles there at Klaben! We got our son the car he wanted that was similar (but better, in my opinion) to the car he spotted at that other phony dealership we went to, and then we went back to Klaben the next day (requesting to only deal with Ty Davis and Tim Sterling again), and my wife and I purchased a very awesome pickup truck! Tim even wound up staying until after hours to finish things up with us, and not one time did he complain! My whole family very much enjoyed dealing with Tim and Ty both, and we are now recommending Klaben to everyone and will be bringing even more business to this particular dealership... and it's all because of those two fabulous salesmen that work there and the way they treat their customers! It is exactly how Tim and Ty put it... they weren't lying when they say they try to make the effort to go out of their way to treat their customers as if they are dealing with a family member such as their own mother! That is spot on and is EXACTLY how they dealt with us and made us feel. What two great assets to Klaben! I hope the company truly realizes what gems they have in these two gentlemen. I would rate them each 10 stars across the board if I could! Thank you so much, Tim and Ty, for making our family's dealing with a car dealership all day long for two days in a row such a pleasure instead of a headache. You guys rock! 👍 Sincerely, Keith Roddini More

Excellent Service My experience was really good, they helped me find a great new car and offered excellent service in financing. Only thing was they forgot to take my d My experience was really good, they helped me find a great new car and offered excellent service in financing. Only thing was they forgot to take my down payment and I had to go back. Other than that I was treated very well and they were helpful and knowledgable about all the cars in their inventory. Would definitely recommend. More

always attentive ,outstanding !!! no explanation needed,!!!see above,refer to survey answers-would not change service centers unless an emergency occurred and unable to travel to this no explanation needed,!!!see above,refer to survey answers-would not change service centers unless an emergency occurred and unable to travel to this service center due to car inoperative to drive the distance, and towing beyond miles allowed. More

Amazing Danny went above and beyond to help me get a car.he even called my insurance and fought with them an hour after close so I could take my new car home Danny went above and beyond to help me get a car.he even called my insurance and fought with them an hour after close so I could take my new car home today.he really went above and beyond for me and has earned my buisness More

Klaben Service ... more great service! Soon after buying our last new car, we had an unfortunate minor accident that required some body and technical work. Our insurance company sent us to Soon after buying our last new car, we had an unfortunate minor accident that required some body and technical work. Our insurance company sent us to another auto body shop where the service was far less competent and our estimate was outrageous. With this, I called Kenny King, our Klaben Sales Manager and he said, "we'll tow it here and handle it for you". The excellent Auto Body Shop Team is led by Steve Workman and Artie Gissinger. The service was exceptional and the estimate was far lower than the original auto body shop. The insurance company loved it too. Simply, this is yet another department of excellence within the Klaben Auto Family. Obviously, we'll be back again, and again, and again. The Trom Family More

Great time once again Had to turn in my 2014 Escape. Went in with the intentions to get an Explorer, but after finding out the payments would be out of our budget, we opte Had to turn in my 2014 Escape. Went in with the intentions to get an Explorer, but after finding out the payments would be out of our budget, we opted to get another Escape. Doug Carter was extremely patient with us. Tom Nicodemus helped us as well, since Doug had to go across the street a couple of times for some business there. Doug has been our salesman ever since we bought the 2008 Taurus back in Nov. 2007. Always a superb job! I know we'll be in good hands still when he decides to retire. Christine also did a superb job, as always, in the finance department. More

Klaben Ford Has Done it Again Well... Klaben automotives has pulled it off again. They are prompt courteous, budget minded and excellent in diagnostics/repair of my car. Will keep Well... Klaben automotives has pulled it off again. They are prompt courteous, budget minded and excellent in diagnostics/repair of my car. Will keep referring people to you and will keep coming back for more! More

Respended quickly to the issue. I received a call back about the issue and it was taken care of the next day. They made me fill like a valuable customer. I received a call back about the issue and it was taken care of the next day. They made me fill like a valuable customer. More

Klaben ... always great! We've purchased and/or leased cars from Kenny King for over 20 years. He is more friend than Sales Manager and his partner Matt Hryb extends the posi We've purchased and/or leased cars from Kenny King for over 20 years. He is more friend than Sales Manager and his partner Matt Hryb extends the positive vibes. The Finance/Administrative Team is highly competent, friendly and fast! They have you in your new car, with a smile on your face before you know it. Obviously, we'll be buying from Klaben again, and again, and again! The Trom Family More