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Klaben Ford Lincoln

Kent, OH

5.0
14,477 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,477 reviews

December 28, 2016

I had an awsome experience at Klaben Lincoln. Ty Davis was so helpful and knowledgeable of the Lincoln MKC. He made my buying experience a joyful one and when i buy another vehicle I will definite More

by Taddie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis
December 28, 2016

New F150 Lease The experience of leasing my new F150 from Klaben and Dan Peters in particular was excellent overall. I have been leasing from Klaben and Dan for man More

by rmmnlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peters
December 28, 2016

Tried to put my F-150 through the ceiling. I'm a customer of klaben. My parents are customers of klaben. I took my 2013 F-150 in for a battery, pads and rotors and tires. While on their lift th More

by PBM14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Dyer, Anthony Wilson
Jan 05, 2017 -

Klaben Ford Lincoln responded

Thank you for sharing your experience. Your comments are very important to the entire Klaben Team. I sincerely apologize for the inconvenience and lost trust associated with the damage to your Truck during the recent service visit. Although "things happen," please know that we take every pre-caution to protect your vehicle while in our care. In addition, we do care and try very hard to see things from your perspective. Thank you for your understanding. I hope that our follow up and the goodwill gesture described in my personal email demonstrate our genuine concern for your satisfaction. Rich Klaben

December 28, 2016

Worlds most personable salesperson ON July 7th my wife Karon and I had the pleasure of purchasing a 2013 certified Ford Fusion from Klaben Ford. The whole process was the most pleasurab More

by Thomas Ley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2016

Really good experience Brandon rocks! From the moment we met, he was very personable and not the pushy salesman type you typically see. He took his time to find the best More

by Bree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brinko
December 28, 2016

Terry was simply awesome. We've never been in a Klaben dealership before yesterday and when we walked in we were greeted by Terry Baughman. He was fabulous. He was not pushy More

by Lincoln Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2016

Wonderful experience I have never bought a Ford or Lincoln but had a great experience test driving an MKZ from another dealership. After searching online for the various More

by TonyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2016

Excellent Customer Service We have been leasing cars at Klaben for a very long time. The experience has been wonderful. They take the time to find you the exact car you are lo More

by ddougher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Slomberg
December 27, 2016

Quick and Friendly Recently had some warranty work done. Thought it would take several days, but the Klaben Service Team had it done in less than 24 hours. And as al More

by Bookbug1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2016

Excellent support received from Klaben Ford We recently moved to Ohio from Michigan where we used the local Ford Dealership for service. We immediately checked on and found a dealership to cont More

by PAINTERS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The behind-the-scene service technicians whose names are unknown should also be recognized., Eric Dyer, Don Xu
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