Klaben Ford Lincoln

Happy Camper I was so pleased with the consideration I was given by everyone with whom I came in contact. My experience was extremely pleasant and without pressur I was so pleased with the consideration I was given by everyone with whom I came in contact. My experience was extremely pleasant and without pressure. I love, love, love my 2017 Fusion. Terry Baughman could not have been more caring and helpful. I do not recall nor am I sure I was told the gentleman's name in the collision center, but he was also cheerful and eased my concerns. A big thank you to all who assisted me with my new lease. More

5th purchase at Klaben Ford I have been a loyal customer to Klaben Ford for almost 20 years. I wouldn't go anywhere else to purchase or lease a vehicle. I've always received impe I have been a loyal customer to Klaben Ford for almost 20 years. I wouldn't go anywhere else to purchase or lease a vehicle. I've always received impeccable service. Thank you Rich Klaben and Doug Beavers for always treating me like family and making buying/leasing a car an enjoyable experience!!!! Andrea Zamecnik Turner More

Attention Kim does a great job of listening and takes care of the service necessary to get me back to work. She is very educated about vehicles and is caring. Kim does a great job of listening and takes care of the service necessary to get me back to work. She is very educated about vehicles and is caring. Thanks More

Outstanding customer service! My husband and I came in with a very strict budget looking to find the most for our dollar. Any questions we may have had were answered quickly and ef My husband and I came in with a very strict budget looking to find the most for our dollar. Any questions we may have had were answered quickly and efftively. We were able to walk away with exactly what we were looking for and when I had concerns the following day they were addessed and taken care of immediately. We never felt pressured into taking a car we weren't interested in but encouraged that they would do their absolute best to find us what we wanted, some way, some how and it happened. We would absolutely recommend our friends and family to do their car shopping at Klaben. Roscoe and Matt were great! More

Got needed service done without an appointment. Lounge is ++ I needed service before going on a trip. I was impressed that the service was performed without an appointment. Eric informed me of the status of my I needed service before going on a trip. I was impressed that the service was performed without an appointment. Eric informed me of the status of my vehicle all along the process. The customer lounge is awesome. Roomy, not cramped. Very nice place to wait on your vehicle while being serviced. I would strongly recommend when purchasing a Certified Pre Owned vehicle, to purchase the Lincoln Loyalty option. That has helped me keep down the cost of maintenance. More

Freindly No pressure the price I wanted to pay was agreed upon. I ended up meeting an old friend the sales went very smoothly. I also had someone hit my new c No pressure the price I wanted to pay was agreed upon. I ended up meeting an old friend the sales went very smoothly. I also had someone hit my new car. I took it to your body shop it was finished on time in 3 days. Looked as good as new. Doug kelly More

New Truck and Bed LIner Don Batten and Eben Wicks were my salesmen and they made my buying experience fabulous in so many different ways. I would highly recommend anyone inte Don Batten and Eben Wicks were my salesmen and they made my buying experience fabulous in so many different ways. I would highly recommend anyone interested in buying a car to them. Eric Dyer was enlisted through my salesmen, Don Batten and Eben Wicks, to place a bed liner in the new F150 that I was picking up on Monday, September, 12th. My contact with Eric was only through the payment process for the bed liner. He had all of the paperwork ready and was extremely friendly , efficient, and helpful. He showed enthusiasm for my new purchase, which was exciting since I was so excited. Mr. Klaben runs a great dealership with quality employees. More

They always get my car in quick and they always do an amazi. I went in for an oil change and they found a nail in my tire they fixed it . I always feel important when I go there they treat me like family . I went in for an oil change and they found a nail in my tire they fixed it . I always feel important when I go there they treat me like family . More

Excellent service. Super knowledgeable people I was impressed by the excellent service and knowledge of the people who worked with me. All my questions were answered quickly and accurately. Great I was impressed by the excellent service and knowledge of the people who worked with me. All my questions were answered quickly and accurately. Great experience. I'm glad I went there. More

Above and Beyond I went to the dealership just hoping that I would be able to see the interior of the all new super duty to aid in my search for the perfect new truck. I went to the dealership just hoping that I would be able to see the interior of the all new super duty to aid in my search for the perfect new truck. Even after telling my salesman Nate that I was not going to be purchasing that day, he proceeded to go above and beyond with help and knowledge what other sales people would have done even when expecting a sale. He was the first person I talked to that even new more about the truck than I did after researching it extensively. Not only did I get to see the interior for the first time, he also answered all of my questions completely, demonstrated all the features of the truck, and we took it for a test drive all the way to my house to answer my final question of ensuring it fit in my garage. He even took the time to go through the ordering guide with me to show me how I would use it to build the perfect truck when I was ready. Nate was a pleasure to work with as well as the rest of the staff at Klaben that I spoke with and I highly recommend them to anyone looking for a pleasant vehicle buying experience! More