
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 14,477 reviews
I had an awsome experience at Klaben Lincoln. Ty Davis was so helpful and knowledgeable of the Lincoln MKC. He made my buying experience a joyful one and when i buy another vehicle I will definite Ty Davis was so helpful and knowledgeable of the Lincoln MKC. He made my buying experience a joyful one and when i buy another vehicle I will definitely come back and buy there again!! More
New F150 Lease The experience of leasing my new F150 from Klaben and Dan Peters in particular was excellent overall. I have been leasing from Klaben and Dan for man The experience of leasing my new F150 from Klaben and Dan Peters in particular was excellent overall. I have been leasing from Klaben and Dan for many years and have always been greatly satisfied. I highly recommend Dan and Klaben to my family and friends. More
Tried to put my F-150 through the ceiling. I'm a customer of klaben. My parents are customers of klaben. I took my 2013 F-150 in for a battery, pads and rotors and tires. While on their lift th I'm a customer of klaben. My parents are customers of klaben. I took my 2013 F-150 in for a battery, pads and rotors and tires. While on their lift they damaged my roof with four nice dents all the way across. The damage was repaired at no cost and the loaner car was given at no cost. However, they offered nothing in compensation. Now I have a damaged and repaired vehicle through no fault of my own, with nothing offered for the trouble. Just doesn't seem right. I don't want a handout but what does this do to my resale value? More

Worlds most personable salesperson ON July 7th my wife Karon and I had the pleasure of purchasing a 2013 certified Ford Fusion from Klaben Ford. The whole process was the most pleasurab ON July 7th my wife Karon and I had the pleasure of purchasing a 2013 certified Ford Fusion from Klaben Ford. The whole process was the most pleasurable and non stressful situation because of the salesperson we worked with. Mr. Klaben, you have one of the greatest ambassadors of your dealership working for you. This Gentleman made my wife laugh and feel quit at ease never pushing the sales process and always listening to our needs. At 65 years of age I have never felt more relaxed and confident with an automobile salesperson. I'm late in writing this review as it is now December 28th but I could not go into the new year without giving props to one of your great assets in MR. ROSCOE WOODBERRY. Once again thank you from my wife Karon and myself. HAPPY NEW Thomas Ley More

Really good experience Brandon rocks! From the moment we met, he was very personable and not the pushy salesman type you typically see. He took his time to find the best Brandon rocks! From the moment we met, he was very personable and not the pushy salesman type you typically see. He took his time to find the best deal he could to fit my needs and answered every question I had. Will definitely recommend him! More

Terry was simply awesome. We've never been in a Klaben dealership before yesterday and when we walked in we were greeted by Terry Baughman. He was fabulous. He was not pushy We've never been in a Klaben dealership before yesterday and when we walked in we were greeted by Terry Baughman. He was fabulous. He was not pushy or we would have walked out. I believe he was honest and he spent so much time with us going over the car and explaining how certain things work on the car. When he had to leave us at the table to go get the keys for a test drive he explained to us where he was going and he came back quickly. I can't even tell you how many times he told us if we have any trouble to call HIM. He gave us his cell phone number and several business cards. Klaben is so very lucky to have him on their team. Jennifer in finance was also so polite and bubbly. She smiled through our whole process and explained thing perfectly. More

Wonderful experience I have never bought a Ford or Lincoln but had a great experience test driving an MKZ from another dealership. After searching online for the various I have never bought a Ford or Lincoln but had a great experience test driving an MKZ from another dealership. After searching online for the various used MKZ's, I came across Klaben. Roscoe was wonderful to deal with as was Jenn his Finance Manager. Very professional and courteous. I have never been in a Ford / Lincoln dealership and I was very impressed! 2 days later - I LOVE my MKZ and will definitely be back! I cannot recommend Klaben or Roscoe high enough. More
Excellent Customer Service We have been leasing cars at Klaben for a very long time. The experience has been wonderful. They take the time to find you the exact car you are lo We have been leasing cars at Klaben for a very long time. The experience has been wonderful. They take the time to find you the exact car you are looking for. More
Quick and Friendly Recently had some warranty work done. Thought it would take several days, but the Klaben Service Team had it done in less than 24 hours. And as al Recently had some warranty work done. Thought it would take several days, but the Klaben Service Team had it done in less than 24 hours. And as always, everyone in the Service area was very friendly and quick to help. More
Excellent support received from Klaben Ford We recently moved to Ohio from Michigan where we used the local Ford Dealership for service. We immediately checked on and found a dealership to cont We recently moved to Ohio from Michigan where we used the local Ford Dealership for service. We immediately checked on and found a dealership to continue the excellent Ford support we have experienced in the past for our Ford and Lincoln. Klaben Ford has met and surpassed our expectations. We have found the service, attention to detail, and the overall response to be excellent. We are very happy with the Klaben Ford family and will continue to return as we need assistance. Thank you very much for the chance to comment on this very professional team of specialists. More