Klaben Ford Lincoln

Amazing customer service! Both Doug and Roscoe helped me and my husband out. We recently went through a bankruptcy and they were amazing to work with. Quick to reply to emails Both Doug and Roscoe helped me and my husband out. We recently went through a bankruptcy and they were amazing to work with. Quick to reply to emails and helping me find the right vehicle. More

This is my 3rd New Lease from Klaben in Kent I was looking for a new 2016 Jeep Renegade. I wanted the 25th Anniversary Edition in the jungle green color. My daughter referred me to her good fri I was looking for a new 2016 Jeep Renegade. I wanted the 25th Anniversary Edition in the jungle green color. My daughter referred me to her good friend Brandon Brinko who is a sales associate at Klaben's Ford dealership. Brandon was eager to help me. He was knowledgable and courteous and along with Carl Esker answered all my questions and found me the exact jeep I was looking for. I couldnt be happier with my service or my purchase it was seamless. . Thanks Guys!! I love my new jeep !! More

Has Been the Best Car Buying Experience of My Life Needed to buy a car for my new job. Went to Hyundai and Kia dealership, but they couldn't meet my financial restrictions. Went to Klaben Ford Lincoln Needed to buy a car for my new job. Went to Hyundai and Kia dealership, but they couldn't meet my financial restrictions. Went to Klaben Ford Lincoln in Kent, met Nathan Bryant, shared my financial needs and they were able to put me in a new car that had only 29 miles. This was well beyond my expectations, I thank all of them that was involved in this transaction....including the financing manager, Christine Klaben. Kudos....Jim Painter More

Awesome! I recently purchased a vehicle from Klaben. Ty, my salesman, was a pleasant suprise. He took real good care of me. He have me a great price on a car t I recently purchased a vehicle from Klaben. Ty, my salesman, was a pleasant suprise. He took real good care of me. He have me a great price on a car that I felt good about. He was professional and courteous. I would highly recommend considering paying him a visit at Klaben in Kent if you plan on purchasing a vehicle. More

Relaxed purchase Our 19 year old car needed replacement. We purchased it at 2 years old. We wanted to purchase a used car that could do the same. We had a pleasant e Our 19 year old car needed replacement. We purchased it at 2 years old. We wanted to purchase a used car that could do the same. We had a pleasant experience buying a used Ford Fiesta at Klaben Ford. Dave Mott was very knowledgeable and did not pressure us at all. We left the dealership confident that we bought what we needed for a fair price. More

Super fantastic!! Our salesman Mike Cooney, and the rest of the Klaben team finance, service, are very friendly and knowledgeable, very fun to work with! We would recom Our salesman Mike Cooney, and the rest of the Klaben team finance, service, are very friendly and knowledgeable, very fun to work with! We would recommend The Klaben Team to Everyone in the market for a new or used car or truck! We have been Klaben customers since 2009 and are very satisfied.Thank You Mike and the Klaben Team! More

Outstanding sales/leasing consultant Last week I leased my third Ford Escape from Roscoe Woodberry. It was about seven years ago when I switched from Rav 4 SUVs to my first Escape, and it Last week I leased my third Ford Escape from Roscoe Woodberry. It was about seven years ago when I switched from Rav 4 SUVs to my first Escape, and it was mainly due to Roscoe. When looking at the first Escape I remember telling him that high pressure tactics would cause me to walk out the door. He assured me that he would listen to what I wanted and would give me options which he did. I was won over by not only by the product but his professionalism and knowledge of the car as well as the process. It was a totally different experience than what I encountered at Toyota. Needless to say, I was back last week for my third Escape! My needs and wants changed from the previous years. Roscoe matched me with the perfect car, and lease payment. Klaben Ford is fortunate to have an outstanding sales consultant who keeps people like me coming back. More

Happy First Time Customer Chris was wonderful the way he helped me to lease a Ford Focus. My husband passed away and I was not able to keep the car that I had. I really didn' Chris was wonderful the way he helped me to lease a Ford Focus. My husband passed away and I was not able to keep the car that I had. I really didn't think that I would walk out of Klaben Ford with a car, but Chris made it happen, Thank you again Chris! More

Awesome Experience!!!!! Working with Kenny King & Klaben Ford Lincoln was an absolute pleasure. I would recommend anyone looking to purchase a vehicle to reach out to Kenny. Working with Kenny King & Klaben Ford Lincoln was an absolute pleasure. I would recommend anyone looking to purchase a vehicle to reach out to Kenny. More

Extroidinary customer service From the minute I walked in the door I was greeted and offered a drink. Dave and RIchard spent quite alo g time getting to know me and what my likes a From the minute I walked in the door I was greeted and offered a drink. Dave and RIchard spent quite alo g time getting to know me and what my likes and dislikes were. They followed up eith an email that very night to see if they met my expectations and ehat they could do further to assist with the process. I was never smothered or over whelmed. I even recievef an email from Mr Klaben to see if my service was everything I expected. I would suggest to every car shopper out there to atleast stop by Klaben Ford in Kent, Ohio and see what they have to offer. More