Klaben Ford Lincoln

Service on new car Purchased a new Explorer sport. When we got on the freeway we noticed a slight vibration. My sales rep scheduled a service appointment. The service de Purchased a new Explorer sport. When we got on the freeway we noticed a slight vibration. My sales rep scheduled a service appointment. The service department verified the vibration and identified a problem with two tires that came from the factory. They ordered two new tires nd had us back on the road before the day was out. All work and new tires were covered under warranty Great job More

Simple and pleasant new car purchase I recently bought a new Ford Focus RS at Klaben in Kent. From my first phone call to inquire about the car, to the test drive, to the trade in and pur I recently bought a new Ford Focus RS at Klaben in Kent. From my first phone call to inquire about the car, to the test drive, to the trade in and purchase - the entire process was friendly, helpful, and professional. Doug Beavers was a great salesman, and you can see a culture of teamwork and customer focus at Klaben. There were no games or high pressure tactics, it was a refreshing experience. More

Very Pleased! I was in the market for a new SUV, my daughter and son-in-law recommended Klaben and they could not have steered me in a better direction. I live in K I was in the market for a new SUV, my daughter and son-in-law recommended Klaben and they could not have steered me in a better direction. I live in Kentucky and had the deal already set up over the phone. Ty Davis was absolutely professional and non-pressuring when it came to the selection of my 2017 Ford Escape. I had stopped at a local dealership where I live and they could not even come close to what Klaben was offering. I got more options for a better price! The finance team was remarkable and very professional and knew the products very well. I had lived in the Kent/Ravenna area for years and never knew this was such a fantastic and family oriented dealership. I will recommend Ty Davis and Klaben Ford to all of my friends and family! Thank You so much for making this the best experience I have ever had with an automobile dealership. More

Fabulous treatment! I'm a lifelong customer! This is my 4th Ford and my final dealership! Klaben Ford was fabulous, especially Doug and Matt. They were patient, helpful, and worked with my budget This is my 4th Ford and my final dealership! Klaben Ford was fabulous, especially Doug and Matt. They were patient, helpful, and worked with my budget. I have been to numerous Ford dealers in the Cleveland area, and Klaben outshines everyone. It shouldn't make a difference that I am a woman and was buying my car alone, and neither Doug nor Matt treated me with anything but respect. I will definitely be back. Even Jennifer Bowen in the final process with the finance documentation was so kind and supportive. Buying a car can be incredibly stressful, unless you go to Klaben. More

Surprisingly complete for many details I did not expect Don Batten, our sales person was very attentive to every aspect that I was not aware of since I have never leased a vehicle before or even purchased a Don Batten, our sales person was very attentive to every aspect that I was not aware of since I have never leased a vehicle before or even purchased a vehicle. Transferring my recently renewed vanity plates to this vehicle, contacting my insurance carrier,instructing me on many of the essentials to drive such an advanced vehicle were all wonderfully received. The young lady Jennifer who finalized all the paperwork was very informative and explained various questions. Now all I have to do is get use to using all the bells and whistles. A Blessed New Year To All Rita Benya More

Navigator review I had a great experience at Klaben Lincoln. Time Sterling was my sales representative and did a great job of helping. I asked to have the tailgate fix I had a great experience at Klaben Lincoln. Time Sterling was my sales representative and did a great job of helping. I asked to have the tailgate fixe on the vehicle that I bought and they did a great job. More

New Tires at Quick Lane New tires, installation, alignment and general car inspection performed as agreed upon. Used my Quick Lane credit card. The counter guy made the on-li New tires, installation, alignment and general car inspection performed as agreed upon. Used my Quick Lane credit card. The counter guy made the on-line refund application for me - appreciated. More

awesome experience We've worked with Chris Moldas so many times he's like family!! The son I did not know I wanted!! He's the best of the best. We've worked with Chris Moldas so many times he's like family!! The son I did not know I wanted!! He's the best of the best. More

Accomodating, simplification of the process, price conscious Klaben understands that busy people want to deal with someone who exhibits integrity, is cost conscious and minimizes time consu Klaben understands that busy people want to deal with someone who exhibits integrity, is cost conscious and minimizes time consuming searches and paperwork. Doug Carter and Christine Klaben accomplished this More