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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,813 Reviews

1,813 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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November 30, 2020

Great experience! I showed up for pick up at the wrong location and my ride had left! A salesperson was super quick to offer me a ride to the service dept a half mile down the road! My phone service per More

by GPSUVGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rafferty
November 28, 2020

Great service department. They got my Rubicon in and out quickly for my standard maintenance. We even discussed some planned upgrades and add ons I am planning to do. More

by rheiserii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
November 27, 2020

Justin is amazing. Thanks Justin for being so awesome, getting the Jeep light fixed so quickly. As a single mom, much appreciated. Thank you again. More

by kangle1997
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Stinnett, Kim Devlin
November 26, 2020

I have dealt with Justin for many of years on all my Dodge vehicles and he has always done a great job to get the vehicle in and out ASAP Great Person. More

by Dan W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
November 23, 2020

Service department always goes above and beyond. Communication was great as was the quality of the work. Will always return to have my vehicles serviced More

by richard.schubert69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
November 23, 2020

Justin took care of all my needs and concerns in a quick Justin took care of all my needs and concerns in a quick and timely manner. Explain all problems and what I needed done to correct the issues. More

by GAIR56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
November 21, 2020

Joe Hilliard and his staff have serviced our vehicles for years and always provide exceptional, fast service. We were pleased to see the adherence to the COVID mandates and the use of PPE in the service depa More

by JTZZMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Klaben is always very professional and courteous. The waiting room is always clean and everyone is friendly. We did not buy the Jeep at Klaben but we will continue to have service there. More

by jking1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
November 19, 2020

I have been buying cars from Klaben for the past 40 yrs. They seem to improve with age. From sales to service I won"t need to go anywhere else. More

by rwilson449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett
November 12, 2020

I dropped off my Jeep Cherokee for a scheduled appointment. It was done very quickly. All the service inspection was done. I also like using my loyalty link card. More

by cheneylc03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Esker, Kim Devlin
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